Chattanooga Water Heater Repair

Terrence and Dale came to check out our leaking expansion tank on our water heater, and they were straight forward and to the point! We were on borrowed time wi... Read More

Terrence and Dale came to check out our leaking expansion tank on our water heater, and they were straight forward and to the point! We were on borrowed time with our 1990s water heater, and they strongly suggested we replaced. We appreciated the directness and honesty vs getting “a patch” by other competitors. They booked us for Friday for a full replacement and we can’t wait to have a new water heater installed this week! Close

Scheduling someone to come out was really easy, set an appointment online and got a call for confirmation within minutes. Someone came out the next morning, gav... Read More

Scheduling someone to come out was really easy, set an appointment online and got a call for confirmation within minutes. Someone came out the next morning, gave a quote and scheduled for a project manager to come out. Spoke with the project manager the next morning, got all the services I needed set up and signed for. A team came out the following morning getting everything taken care of. They installed a riser on my septic tank, replaced a field line and pumped the tank. Close

Mark Kirby was friendly, fast and to the point. I appreciated the quick analysis and his helpfulness I’m going above and beyond to offer to replace my filters... Read More

Mark Kirby was friendly, fast and to the point. I appreciated the quick analysis and his helpfulness I’m going above and beyond to offer to replace my filters and clean out the guard outside. Excellent service and would defiantly recommend! Close

Excellent service and cannot near the install tech he was the best. Would highly recommend Hiller over most other ac service company. My house is cool for fi... Read More

Excellent service and cannot near the install tech he was the best. Would highly recommend Hiller over most other ac service company. My house is cool for first time in years. Thank you Close

Our AC wasn’t working and we were able to get a tech out in just a few hours. He was very quick, kind, and knowledgeable. We were able to get it fixed and it ... Read More

Our AC wasn’t working and we were able to get a tech out in just a few hours. He was very quick, kind, and knowledgeable. We were able to get it fixed and it is running great! Close

Cole was knowledgeable and professional. He was on time and explained the situation clearly. I got the membership which saved money and provides a sense of secu... Read More

Cole was knowledgeable and professional. He was on time and explained the situation clearly. I got the membership which saved money and provides a sense of security for future potential issues. I highly recommend them. Update- again wonderful. Cole and Gage had a hard job that was uncomfortable at best. They were on time and professional. They answered my questions and addressed any issues/concerns I had. Both were fantastic and did a fabulous job. Close

Terrence was friendly and professional, and knew what he was doing. He told us the best/most affordable options and provided quick efficient service. I will def... Read More

Terrence was friendly and professional, and knew what he was doing. He told us the best/most affordable options and provided quick efficient service. I will definitely call them if we have any other problems. Close

Amazing tech was incredibly knowledgeable and friendly. Came out even after calling late (around 8) and worked me into their busy schedule by squeezing me in an... Read More

Amazing tech was incredibly knowledgeable and friendly. Came out even after calling late (around 8) and worked me into their busy schedule by squeezing me in and still got there before 10. Diagnosed the problem, gave me some options, and went to bed with cold a/c!! What else can you ask for!? Close

Scheduling an appointment was quick and easy. I appreciated the friendly customer service. They were also able to come out on the same day, which is always a ... Read More

Scheduling an appointment was quick and easy. I appreciated the friendly customer service. They were also able to come out on the same day, which is always a bonus. Our technician, Shane, was personable, knowledgeable, and patient. Most importantly, he got the job done! Great service! Highly recommend! Close

A/C went out at 8pm, Hiller out about 9:30.. thank goodness...the tech was super nice had all the parts needed to fix..after fixing he did a walk thru to make ... Read More

A/C went out at 8pm, Hiller out about 9:30.. thank goodness...the tech was super nice had all the parts needed to fix..after fixing he did a walk thru to make sure all freon was right and checked all connections.. Great Job Thanks Close

From the initial call to schedule the appt, to the tech (Mark Kirby) arriving, everything was professional. We have used Hiller in the past and because of their... Read More

From the initial call to schedule the appt, to the tech (Mark Kirby) arriving, everything was professional. We have used Hiller in the past and because of their prompt service and professional technicians, we are repeat customers. Mark explained top to bottom the issue and answered any questions I had. Close

I had an excellent experience with Jose and Gage! They are knowledgeable and super nice. And it was fast! I highly recommend using Hiller for your plumbing, HVA... Read More

I had an excellent experience with Jose and Gage! They are knowledgeable and super nice. And it was fast! I highly recommend using Hiller for your plumbing, HVAC and electrical needs. Close

Cole was knowledgeable and professional. He was on time and explained the situation clearly. I got the membership which saved money and provides a sense of secu... Read More

Cole was knowledgeable and professional. He was on time and explained the situation clearly. I got the membership which saved money and provides a sense of security for future potential issues. I highly recommend them. Close

Cole was the technician who came to fix our toilet that would not stop running. He was wonderful and diagnosing the situation and resolving it. Great customer s... Read More

Cole was the technician who came to fix our toilet that would not stop running. He was wonderful and diagnosing the situation and resolving it. Great customer service Close

We had a plumbing emergency and called in. They were here within an hour and diagnosed and fixed the issue quickly. They were very knowledgeable and kind. Highl... Read More

We had a plumbing emergency and called in. They were here within an hour and diagnosed and fixed the issue quickly. They were very knowledgeable and kind. Highly recommend! Close

Chris was very helpful, kind, and knowledgeable about resolving our clogged sink. He had all the right tools for the job, was very professional, and even worry... Read More

Chris was very helpful, kind, and knowledgeable about resolving our clogged sink. He had all the right tools for the job, was very professional, and even worry booties in our house. Thank you Chris and Hiller PHC&E! Close

The Hiller crew, from the initial call through the follow up after installation, has been very professional and quick to respond. They worked diligently to get ... Read More

The Hiller crew, from the initial call through the follow up after installation, has been very professional and quick to respond. They worked diligently to get my old unit out and new split installed. The complicated system did not intimidate them! When there was an glitch in the install, they were prompt to return and rectify it. On time, respectful to my space, they cleaned up after not themselves and always made sure I was satisfied. As a new member of the Happy Hiller club, I look forward to doing business with them. Close

We discovered a water leak and our rental service, I'm glad to say, dispatched Jose from Hiller to help us out. It was after 7PM and we have kids, so water is a... Read More

We discovered a water leak and our rental service, I'm glad to say, dispatched Jose from Hiller to help us out. It was after 7PM and we have kids, so water is a concern! Jose arrived quickly, was super friendly, informed us of what the problem was and, even though it was a city issue (broken meter), he took the time to contact his manager and get us the emergency phone number for our city utility service. Highly recommend, thank you Jose and Hiller! Close

HILLER did a great job. Technician was very prompt friendly and very informative on the work being done. Will definitely use again

Jose and Cole fixed our plumbing issue and for first time homebuyers we learned a lot too. I like how they were helpful and professional while being personable.... Read More

Jose and Cole fixed our plumbing issue and for first time homebuyers we learned a lot too. I like how they were helpful and professional while being personable. When they were finished we were relieved we could get back to our day to day routine knowing the work was done well. Don’t hesitate to call for their services! Close

Eli and Cole replaced vanity lights, bathroom fans and porch light. They were professional and knowledgeable and worked well as a team. They treated my family a... Read More

Eli and Cole replaced vanity lights, bathroom fans and porch light. They were professional and knowledgeable and worked well as a team. They treated my family and home with respect and care. They cleaned up thoroughly after completion of the work. They removed all debris and even took the boxes and packaging from new fixtures. We are super happy with the job! Close

I was continuously impressed with the customer service at Hiller. From the phone calls, to tech visits, to actual installation. I received prompt, friendly serv... Read More

I was continuously impressed with the customer service at Hiller. From the phone calls, to tech visits, to actual installation. I received prompt, friendly service. 10/10 would highly recommend and will use them for other services in the future. Close

Very quick response. Camera inspection of sewer service line completed within 1.5 hours after my initial phone call. Very professional, knowledgeable, and effic... Read More

Very quick response. Camera inspection of sewer service line completed within 1.5 hours after my initial phone call. Very professional, knowledgeable, and efficient. Provided good description of issues encountered, which is important to this Civil Engineer. Highly recommend this company. Close

Had storm issues which fried several components appliances and central unit wouldn't work when the electrical division arrived I didn't know there were three... Read More

Had storm issues which fried several components appliances and central unit wouldn't work when the electrical division arrived I didn't know there were three divisions they informed me that I needed HVAC so when HVAC come he worked diligently and fix my problem although he left the cover off of my outdoor central unit which I think you know they do pictures of details and I don't understand why that was over looked but that was fixed and then the plumber come out to do the plumbing issues and they wanted 2300 for a drain and so I feel like over all the company is great but I feel like it's overpriced in the plumbing division I was also charged three service calls which I was advised that would be taken off and just a turned into one service call. This company is almost the best, I highly recommend. They send pictures of the technicians and they arrive when they say they will which means a lot.Its Great to know I have a dependable 24/7 very professional company I can rely on!y'! Y'all certainly have my business and Will be who I use in the future for sure.The service techs are the Best ever!! So very professional!! Close

I've now scheduled 3 different services with multiple service persons at Hiller. It's easy to get an appointment. The techs arrive on time and are professiona... Read More

I've now scheduled 3 different services with multiple service persons at Hiller. It's easy to get an appointment. The techs arrive on time and are professional - didn't offer to fix what wasn't broken and economically repaired what was. Kudos to Jose, Mark, Matthew, Nick, Paula and Vonda. Also Cole and Eli did a great job installing my new chandelier from the 20-something foot ceiling! Excellent, fast work! Close

Our central air furnace unit was cutting on and off after a minute of run time. The HVAC electrician was professional and nice and also took a good amount of t... Read More

Our central air furnace unit was cutting on and off after a minute of run time. The HVAC electrician was professional and nice and also took a good amount of time troubleshooting the problem. After testing all components within the unit he came to a conclusion that the wire connections weren’t properly connected. Securing and tightening of the connections resulted in the unit running properly. The electrician also gave insight on a new thermostat that he recommended and also warned me of occurrences/problems like this happening again. Given that my unit was a 1995 model I agreed with him. Close

Arrived 15 min early, quick worry free work. I debated on doing the pressure reducer myself, I had even gone as far as pricing them. The price difference and ... Read More

Arrived 15 min early, quick worry free work. I debated on doing the pressure reducer myself, I had even gone as far as pricing them. The price difference and lack of 20 trips to home depot well worth what I paid. Christopher Lively my tech, I will use again! Close

This is the 2nd time I have used Hiller, and have been very pleased both times. Always on time, I like that they text you when the technician is on the way and ... Read More

This is the 2nd time I have used Hiller, and have been very pleased both times. Always on time, I like that they text you when the technician is on the way and send a picture of the technician. Such a wonderful safety factor. Jose was so friendly and explained everything that he would be doing. I definitely recommend anyone that needs plumbing or electrical to give Hiller a call or go online and book an appointment. Close

Nathan and Nick were on time and very thorough in addressing the two outlets that needed attention. They were in and out timely for the issues, and did a thorou... Read More

Nathan and Nick were on time and very thorough in addressing the two outlets that needed attention. They were in and out timely for the issues, and did a thorough safety check as well. They were respectful of all my questions and provided answers that were easily understood. Very respectful of shutting the doors to prevent any of my animals from getting outside too. Very nice gentlemen. I learned that a fuel charge was added as I do not remember that referenced in the initial order setup on the phone. I was made aware at the end of the service call, but paid, just the first time hearing about this from any service hours I had paid for before with other businesses. Close

We had Hiller come out to pump our septic tank and clean and inspect everything. They did a fantastic job and came when they said they would which is not always... Read More

We had Hiller come out to pump our septic tank and clean and inspect everything. They did a fantastic job and came when they said they would which is not always the case with some companies very fair price for the quality work they do. Will most definitely use them again! Close

Hiller Plumbing came and helped me find a leak that I could fix myself. For only a diagnostic charge they were very courteous and professional. I was treated wi... Read More

Hiller Plumbing came and helped me find a leak that I could fix myself. For only a diagnostic charge they were very courteous and professional. I was treated with respect. The plumber was courteous. He offered further service if what we discovered did not solve the problem. Close

Nathan and Eli were our Electricians. Once I shared what was defective, I appreciated Nathan walking me through the process to get a quote, allowing me to revie... Read More

Nathan and Eli were our Electricians. Once I shared what was defective, I appreciated Nathan walking me through the process to get a quote, allowing me to review before moving forward. He explained in detail everything they were going to do. When service was completed, he walked me through everything they had done and demonstrated that everything was now working properly. I was so happy with the service that I went ahead and joined the Happy Hiller Club, which seemed like the way to go to be able to have regular check ups throughout the year, as well as discounted services. If you haven’t used Hiller before, what are you waiting on? You’ll be glad you did…..and go ahead and join the Happy Hillers while you’re at it! Close

Jose Hernandez did a great job doing all the plumbing work we needed. He was very prompt, professional, friendly, efficient, cleaned up any messes. I appreci... Read More

Jose Hernandez did a great job doing all the plumbing work we needed. He was very prompt, professional, friendly, efficient, cleaned up any messes. I appreciate great service with a smile. Thank you for doing a great job! Close

Matthew from Hiller was amazing! We had four technicians come out to do electrical and install a new HVAC system. They where on time and quick. Everyone was ver... Read More

Matthew from Hiller was amazing! We had four technicians come out to do electrical and install a new HVAC system. They where on time and quick. Everyone was very friendly that I have had interactions with at Hiller. I will definitely use them again! Close

Cole did a great job of explaining the problem at hand and what steps he was going to take to fix the issue. He shared what should have been done when the home ... Read More

Cole did a great job of explaining the problem at hand and what steps he was going to take to fix the issue. He shared what should have been done when the home was constructed and correctly repaired the issue. The company responded quickly and the repair was done in a timely manner. I would highly recommend using them. Close

Jose Hernandez did a great job doing all the plumbing work we needed. He was very prompt, professional, friendly, efficient, cleaned up any messes. I appreci... Read More

Jose Hernandez did a great job doing all the plumbing work we needed. He was very prompt, professional, friendly, efficient, cleaned up any messes. I appreciate great service with a smile. James Frost did the electrical work needed in our bathroom remodel and even though everything turned out a little more work than expected, he was also prompt, professional, friendly, efficient and cleaned up any messes. Thank you both for doing a great job! Close

I replaced my thermostat but didn’t take a pictured of the old one while it was still wired. I tried and tried to get it and even looked it up on you tube, yo... Read More

I replaced my thermostat but didn’t take a pictured of the old one while it was still wired. I tried and tried to get it and even looked it up on you tube, you know, because if it’s on you tube, it’s the truth. The service call fee was all they charged me, and Nick was the most charming and professional tech. He has to be worn out since they are new to our area and the only other HVAC tech is on vacation. I hope this employer appreciates Nick and all of the other employees, from the initial call to the updates on my appointments. It’s a well oiled machine. Close

I called Hiller around lunch and was quickly connected to a very welcoming dispatcher who took notes about my issue and assured me they’d get to me before the... Read More

I called Hiller around lunch and was quickly connected to a very welcoming dispatcher who took notes about my issue and assured me they’d get to me before the end of the day. Ryan (HVAC Tech) showed up within an hour of my call and quickly diagnosed/fixed an electrical issue with fan motor on my HVAC unit. It was a Saturday and I never expected to get such timely service; pleasant surprise. Happy to enthusiastically recommend Hiller and welcome them to Chattanooga! Update: it’s one thing to have great service on a single encounter but after having Hiller out again three months later I can affirm same great service. Close

Cole was one of the most professional and friendliest technicians we’ve met. We had an issue with our garbage disposal not fitting under our new sink and he p... Read More

Cole was one of the most professional and friendliest technicians we’ve met. We had an issue with our garbage disposal not fitting under our new sink and he patiently and thoroughly explained the options to us and completed his work efficiently and neatly. He was awesome! Hiller worked us in quickly and provided excellent customer service. Close

Wow, can’t say enough about this crew. Not only are they knowledgeable and quick these people are super professional. Shoe covers, clean cut, yes sir no sir. ... Read More

Wow, can’t say enough about this crew. Not only are they knowledgeable and quick these people are super professional. Shoe covers, clean cut, yes sir no sir. Super impressed with this crew! Close

Thank you all so much for being so kind and fitting us in to your schedule! We are so grateful for the professional experience. We couldn’t be happier with ou... Read More

Thank you all so much for being so kind and fitting us in to your schedule! We are so grateful for the professional experience. We couldn’t be happier with our experience from start to finish. Close

Pool safety cover tripping breaker! Not able to secure pool against a 3 year old visiting grandchild! Hiller responded quickly understanding the urgency of the ... Read More

Pool safety cover tripping breaker! Not able to secure pool against a 3 year old visiting grandchild! Hiller responded quickly understanding the urgency of the matter and quickly found and fixed the issue! Very pleased with responsiveness, timeliness and efficiency of the Hiller organization! Close

Had Hiller come out to replace a septic field line. They were professional pulled a permit had the job inspected, that gave me peace of mind knowing it was insp... Read More

Had Hiller come out to replace a septic field line. They were professional pulled a permit had the job inspected, that gave me peace of mind knowing it was inspected. Covered up a seeded the yard. Pricing was reasonable. Close

Great service, we needed an extensive home re-wire and new panel/circuit breaker, as well as a completely new connection to the city power grid. Mind you, this... Read More

Great service, we needed an extensive home re-wire and new panel/circuit breaker, as well as a completely new connection to the city power grid. Mind you, this is in an over 100 year old home. They were able to do everything we wanted and needed to bring the electrical system current without doing any damage to the historic home. We even had an issue after the service where one particular item wasn't working and they came out same day and got it done. Close

We called after buying a house and they were out the same day. Mark was awesome, professional, and very helpful in answering all my questions. He pumped our sep... Read More

We called after buying a house and they were out the same day. Mark was awesome, professional, and very helpful in answering all my questions. He pumped our septic tank and was quick too. Mark gets 5 stars! Thanks man! 4 starts is because the truck leaked a decent sized puddle of oil/hydraulic fluid on the driveway that I didn’t notice until later in the day. Close

Will was here today yo service my septic system. When the job was bigger than originally anticipated he was quick to reach out to dispatch and get another team ... Read More

Will was here today yo service my septic system. When the job was bigger than originally anticipated he was quick to reach out to dispatch and get another team here to get the job done today without rescheduling. Will was very thorough and informative about my system and the back yard looks great after they had to do some light excavation of the septic area. Thanks Will & Thanks Hiller Plumbing. Close

Great guys! Super professional and kind. They were very timely which is hard to find. They also provided multiple options on how to compete the job.

Hunter, the technician, did an excellent job. Extremely nice and friendly. He knew what the problem was right away, and repaired the pipes under the kitchen sin... Read More

Hunter, the technician, did an excellent job. Extremely nice and friendly. He knew what the problem was right away, and repaired the pipes under the kitchen sink. Everything looks good and is working correctly. Will definitely call and use Hiller and Hunter again. Close

I saw Hiller plumbing on a local noon day show. Took note of them. And when I got a $458.00 water bill, I called them! After having a bad experience with a di... Read More

I saw Hiller plumbing on a local noon day show. Took note of them. And when I got a $458.00 water bill, I called them! After having a bad experience with a different company recently, I was prepared for another one. But I was impressed with Hiller from the initial call on! Jose Fernandez came to our house within a few hours. He was professional, knowledgeable, kind, and kept us informed. The next day a major leak to our house was repaired! Thank you, Jose, and the staff at Hiller Plumbing, for a fantastic experience! Close