Hiller Plumbing and Drain Company Chattanooga, TN

I was continuously impressed with the customer service at Hiller. From the phone calls, to tech visits, to actual installation. I received prompt, friendly serv... Read More

I was continuously impressed with the customer service at Hiller. From the phone calls, to tech visits, to actual installation. I received prompt, friendly service. 10/10 would highly recommend and will use them for other services in the future. Close

Very quick response. Camera inspection of sewer service line completed within 1.5 hours after my initial phone call. Very professional, knowledgeable, and effic... Read More

Very quick response. Camera inspection of sewer service line completed within 1.5 hours after my initial phone call. Very professional, knowledgeable, and efficient. Provided good description of issues encountered, which is important to this Civil Engineer. Highly recommend this company. Close

I've now scheduled 3 different services with multiple service persons at Hiller. It's easy to get an appointment. The techs arrive on time and are professiona... Read More

I've now scheduled 3 different services with multiple service persons at Hiller. It's easy to get an appointment. The techs arrive on time and are professional - didn't offer to fix what wasn't broken and economically repaired what was. Kudos to Jose, Mark, Matthew, Nick, Paula and Vonda. Also Cole and Eli did a great job installing my new chandelier from the 20-something foot ceiling! Excellent, fast work! Close

This is the 2nd time I have used Hiller, and have been very pleased both times. Always on time, I like that they text you when the technician is on the way and ... Read More

This is the 2nd time I have used Hiller, and have been very pleased both times. Always on time, I like that they text you when the technician is on the way and send a picture of the technician. Such a wonderful safety factor. Jose was so friendly and explained everything that he would be doing. I definitely recommend anyone that needs plumbing or electrical to give Hiller a call or go online and book an appointment. Close

Nathan and Nick were on time and very thorough in addressing the two outlets that needed attention. They were in and out timely for the issues, and did a thorou... Read More

Nathan and Nick were on time and very thorough in addressing the two outlets that needed attention. They were in and out timely for the issues, and did a thorough safety check as well. They were respectful of all my questions and provided answers that were easily understood. Very respectful of shutting the doors to prevent any of my animals from getting outside too. Very nice gentlemen. I learned that a fuel charge was added as I do not remember that referenced in the initial order setup on the phone. I was made aware at the end of the service call, but paid, just the first time hearing about this from any service hours I had paid for before with other businesses. Close

We had Hiller come out to pump our septic tank and clean and inspect everything. They did a fantastic job and came when they said they would which is not always... Read More

We had Hiller come out to pump our septic tank and clean and inspect everything. They did a fantastic job and came when they said they would which is not always the case with some companies very fair price for the quality work they do. Will most definitely use them again! Close

Hiller Plumbing came and helped me find a leak that I could fix myself. For only a diagnostic charge they were very courteous and professional. I was treated wi... Read More

Hiller Plumbing came and helped me find a leak that I could fix myself. For only a diagnostic charge they were very courteous and professional. I was treated with respect. The plumber was courteous. He offered further service if what we discovered did not solve the problem. Close

Nathan and Eli were our Electricians. Once I shared what was defective, I appreciated Nathan walking me through the process to get a quote, allowing me to revie... Read More

Nathan and Eli were our Electricians. Once I shared what was defective, I appreciated Nathan walking me through the process to get a quote, allowing me to review before moving forward. He explained in detail everything they were going to do. When service was completed, he walked me through everything they had done and demonstrated that everything was now working properly. I was so happy with the service that I went ahead and joined the Happy Hiller Club, which seemed like the way to go to be able to have regular check ups throughout the year, as well as discounted services. If you haven’t used Hiller before, what are you waiting on? You’ll be glad you did…..and go ahead and join the Happy Hillers while you’re at it! Close

Jose Hernandez did a great job doing all the plumbing work we needed. He was very prompt, professional, friendly, efficient, cleaned up any messes. I appreci... Read More

Jose Hernandez did a great job doing all the plumbing work we needed. He was very prompt, professional, friendly, efficient, cleaned up any messes. I appreciate great service with a smile. Thank you for doing a great job! Close

Matthew from Hiller was amazing! We had four technicians come out to do electrical and install a new HVAC system. They where on time and quick. Everyone was ver... Read More

Matthew from Hiller was amazing! We had four technicians come out to do electrical and install a new HVAC system. They where on time and quick. Everyone was very friendly that I have had interactions with at Hiller. I will definitely use them again! Close

Cole did a great job of explaining the problem at hand and what steps he was going to take to fix the issue. He shared what should have been done when the home ... Read More

Cole did a great job of explaining the problem at hand and what steps he was going to take to fix the issue. He shared what should have been done when the home was constructed and correctly repaired the issue. The company responded quickly and the repair was done in a timely manner. I would highly recommend using them. Close

Jose Hernandez did a great job doing all the plumbing work we needed. He was very prompt, professional, friendly, efficient, cleaned up any messes. I appreci... Read More

Jose Hernandez did a great job doing all the plumbing work we needed. He was very prompt, professional, friendly, efficient, cleaned up any messes. I appreciate great service with a smile. James Frost did the electrical work needed in our bathroom remodel and even though everything turned out a little more work than expected, he was also prompt, professional, friendly, efficient and cleaned up any messes. Thank you both for doing a great job! Close

I replaced my thermostat but didn’t take a pictured of the old one while it was still wired. I tried and tried to get it and even looked it up on you tube, yo... Read More

I replaced my thermostat but didn’t take a pictured of the old one while it was still wired. I tried and tried to get it and even looked it up on you tube, you know, because if it’s on you tube, it’s the truth. The service call fee was all they charged me, and Nick was the most charming and professional tech. He has to be worn out since they are new to our area and the only other HVAC tech is on vacation. I hope this employer appreciates Nick and all of the other employees, from the initial call to the updates on my appointments. It’s a well oiled machine. Close

I called Hiller around lunch and was quickly connected to a very welcoming dispatcher who took notes about my issue and assured me they’d get to me before the... Read More

I called Hiller around lunch and was quickly connected to a very welcoming dispatcher who took notes about my issue and assured me they’d get to me before the end of the day. Ryan (HVAC Tech) showed up within an hour of my call and quickly diagnosed/fixed an electrical issue with fan motor on my HVAC unit. It was a Saturday and I never expected to get such timely service; pleasant surprise. Happy to enthusiastically recommend Hiller and welcome them to Chattanooga! Update: it’s one thing to have great service on a single encounter but after having Hiller out again three months later I can affirm same great service. Close

Cole was one of the most professional and friendliest technicians we’ve met. We had an issue with our garbage disposal not fitting under our new sink and he p... Read More

Cole was one of the most professional and friendliest technicians we’ve met. We had an issue with our garbage disposal not fitting under our new sink and he patiently and thoroughly explained the options to us and completed his work efficiently and neatly. He was awesome! Hiller worked us in quickly and provided excellent customer service. Close

Wow, can’t say enough about this crew. Not only are they knowledgeable and quick these people are super professional. Shoe covers, clean cut, yes sir no sir. ... Read More

Wow, can’t say enough about this crew. Not only are they knowledgeable and quick these people are super professional. Shoe covers, clean cut, yes sir no sir. Super impressed with this crew! Close

Thank you all so much for being so kind and fitting us in to your schedule! We are so grateful for the professional experience. We couldn’t be happier with ou... Read More

Thank you all so much for being so kind and fitting us in to your schedule! We are so grateful for the professional experience. We couldn’t be happier with our experience from start to finish. Close

Pool safety cover tripping breaker! Not able to secure pool against a 3 year old visiting grandchild! Hiller responded quickly understanding the urgency of the ... Read More

Pool safety cover tripping breaker! Not able to secure pool against a 3 year old visiting grandchild! Hiller responded quickly understanding the urgency of the matter and quickly found and fixed the issue! Very pleased with responsiveness, timeliness and efficiency of the Hiller organization! Close

Had Hiller come out to replace a septic field line. They were professional pulled a permit had the job inspected, that gave me peace of mind knowing it was insp... Read More

Had Hiller come out to replace a septic field line. They were professional pulled a permit had the job inspected, that gave me peace of mind knowing it was inspected. Covered up a seeded the yard. Pricing was reasonable. Close

Great service, we needed an extensive home re-wire and new panel/circuit breaker, as well as a completely new connection to the city power grid. Mind you, this... Read More

Great service, we needed an extensive home re-wire and new panel/circuit breaker, as well as a completely new connection to the city power grid. Mind you, this is in an over 100 year old home. They were able to do everything we wanted and needed to bring the electrical system current without doing any damage to the historic home. We even had an issue after the service where one particular item wasn't working and they came out same day and got it done. Close

We called after buying a house and they were out the same day. Mark was awesome, professional, and very helpful in answering all my questions. He pumped our sep... Read More

We called after buying a house and they were out the same day. Mark was awesome, professional, and very helpful in answering all my questions. He pumped our septic tank and was quick too. Mark gets 5 stars! Thanks man! 4 starts is because the truck leaked a decent sized puddle of oil/hydraulic fluid on the driveway that I didn’t notice until later in the day. Close

Will was here today yo service my septic system. When the job was bigger than originally anticipated he was quick to reach out to dispatch and get another team ... Read More

Will was here today yo service my septic system. When the job was bigger than originally anticipated he was quick to reach out to dispatch and get another team here to get the job done today without rescheduling. Will was very thorough and informative about my system and the back yard looks great after they had to do some light excavation of the septic area. Thanks Will & Thanks Hiller Plumbing. Close

Great guys! Super professional and kind. They were very timely which is hard to find. They also provided multiple options on how to compete the job.

Hunter, the technician, did an excellent job. Extremely nice and friendly. He knew what the problem was right away, and repaired the pipes under the kitchen sin... Read More

Hunter, the technician, did an excellent job. Extremely nice and friendly. He knew what the problem was right away, and repaired the pipes under the kitchen sink. Everything looks good and is working correctly. Will definitely call and use Hiller and Hunter again. Close

I saw Hiller plumbing on a local noon day show. Took note of them. And when I got a $458.00 water bill, I called them! After having a bad experience with a di... Read More

I saw Hiller plumbing on a local noon day show. Took note of them. And when I got a $458.00 water bill, I called them! After having a bad experience with a different company recently, I was prepared for another one. But I was impressed with Hiller from the initial call on! Jose Fernandez came to our house within a few hours. He was professional, knowledgeable, kind, and kept us informed. The next day a major leak to our house was repaired! Thank you, Jose, and the staff at Hiller Plumbing, for a fantastic experience! Close