Water Heater Installation and Repair Services

We received excellent service from Samuel. He took the time to be sure we completely understood the problems with the HVAC unit and was very kind when describin... Read More

We received excellent service from Samuel. He took the time to be sure we completely understood the problems with the HVAC unit and was very kind when describing the issues to our elderly parent. We have used Hiller for several repairs over the years and have always received excellent service with great technicians. We highly recommend Hiller. Close

Very pleased with the outstanding service provided by Hiller. Charlie (project manager) was here within minutes of my call for help (dead A/C). Installation tea... Read More

Very pleased with the outstanding service provided by Hiller. Charlie (project manager) was here within minutes of my call for help (dead A/C). Installation team led by Noureddine was very professional and efficient. Great job all around. Close

Jimi Tidd was our service technician and he was outstanding. He was punctual, friendly, and professional. Jimi provided a variety of solutions (and cost ranges)... Read More

Jimi Tidd was our service technician and he was outstanding. He was punctual, friendly, and professional. Jimi provided a variety of solutions (and cost ranges) for the issue that we had and was happy to discuss all the details. We are very happy with Jimi's excellent service and his great personality. Thank you so much Jimi!! Close

Jacob and Quez did a phenomenal job! I bought a new hot tub and needed an electrician to install the 220v electrical box and wire up the tub. They did a great... Read More

Jacob and Quez did a phenomenal job! I bought a new hot tub and needed an electrician to install the 220v electrical box and wire up the tub. They did a great job. They did a great job running the conduit and everything looks nice and clean. They take pride in their work and it shows. When they were done, they showed me what they had done and we fired up the hot tub to make sure everything was working. Not only did they do a great job, they were just a couple of nice guys. They were very friendly and easy to talk to. It was clear they enjoy what they do and that they are good at it. I would not hesitate to recommend either of them. If the day comes I need an electrician again, I hope one of them will be the one that comes out. Close

We had a complete rewire in our 100+ year old house. The Hiller crew was friendly, courteous, and respectful. They did a great job, and cleaned up after themse... Read More

We had a complete rewire in our 100+ year old house. The Hiller crew was friendly, courteous, and respectful. They did a great job, and cleaned up after themselves daily. I would definitely recommend Hiller for your home maintenance and upgrade needs. They made the whole process quite easy. Close

Tech arrived on time. He was polite, efficient, and friendly. He checked everything i asked, even things I originally forgot to mention. Completed the job, and... Read More

Tech arrived on time. He was polite, efficient, and friendly. He checked everything i asked, even things I originally forgot to mention. Completed the job, and left me options for completing the additional work I should have done. All around great service call. Close

The guys from Hiller, Brandon and Deven came out to give me a quote and a second opinion on services. They were wonderful! They were thorough and honest. They o... Read More

The guys from Hiller, Brandon and Deven came out to give me a quote and a second opinion on services. They were wonderful! They were thorough and honest. They offered sound advice and their opinion when I asked. I was very impressed and thankful for them! Close

Good work the only complaint I have is there is a small gap in my drywall when the new breaker box was installed. The crew was friendly and professional. Hille... Read More

Good work the only complaint I have is there is a small gap in my drywall when the new breaker box was installed. The crew was friendly and professional. Hiller sent someone out to fix my gap at no extra cost. Thank you for resolving my issue. Great customer service. Close

We recently worked with Hiller to have a hot water heater installed. Deven guided us through all the different options and helped us choose the best for our fa... Read More

We recently worked with Hiller to have a hot water heater installed. Deven guided us through all the different options and helped us choose the best for our family needs. Brandon took care of the install and he did an absolutely amazing job. On time, great service, very knowledgeable, thorough, and just did a very good job. Highly recommend Hiller! Will for sure be using them in the future. Close

Reid Blackburn was awesome. He arrived even sooner than expected and was friendly and professional. He.diagnosed the problem with our tankless hot water heater ... Read More

Reid Blackburn was awesome. He arrived even sooner than expected and was friendly and professional. He.diagnosed the problem with our tankless hot water heater quickly and had our hot water working in just a couple of hours, even though he had to run and get a part. Thank you, Hiller Plumbing for great service! Close

I liked the ease of contacting them to have someone come out and inspect our ductwork to see what needed to be done. They were able to come out the same day I c... Read More

I liked the ease of contacting them to have someone come out and inspect our ductwork to see what needed to be done. They were able to come out the same day I called them. I would definitely recommend them to anyone!! They are a definite 5 star rating in my book!!! Close

We recently had our HVAC system (indoor and outdoor units) replaced by a fantastic duo team from Hiller; Nor and Anthony. Both technicians were very knowledgeab... Read More

We recently had our HVAC system (indoor and outdoor units) replaced by a fantastic duo team from Hiller; Nor and Anthony. Both technicians were very knowledgeable, thorough, and professional. The outdoor unit required leveling of a new base before replacement. The indoor unit required a challenging replacement on the second floor inside a restricted storage/access area. Both replacements were completed thoroughly and professionally. The after testing was impressive and attention to detail was noted. Both technicians kept us updated on the job's progress start to finish. Shout out to Anthony's base leveling landscaping and Nor's insistent drive for an outstanding job completion. Considering the event began with a heating issue/prevention checkup of our over 18 year old system and the interaction with the project manager Dave, we are more than satisfied! Kudos to all involved and thank you Hiller! Update: Many thanks to Solomon and Kirk coming out the very next day for a final checkup and inspection. Combined, these techs did an outstanding job of insuring all was properly installed. Our HVAC setup is running great! Close

It’s a great company and their techs are all very friendly, qualified and trustworthy! I would also recommend David S. as he is the PM and is very good, thor... Read More

It’s a great company and their techs are all very friendly, qualified and trustworthy! I would also recommend David S. as he is the PM and is very good, thorough and fair! He knows his business and the employees! He is a real asset to Hiller! Close

Brandon with Hiller was an absolute professional! We went from no water to hot water in mere hours. We were given all options without pressure and the job was ... Read More

Brandon with Hiller was an absolute professional! We went from no water to hot water in mere hours. We were given all options without pressure and the job was done without a hitch. Thank you Brandon and thank you Hiller! Would 100% recommend!! Close

Brandon was a true professional. My new water heater was installed quickly and efficiently. I've been a Hiller customer for many years and have never been disap... Read More

Brandon was a true professional. My new water heater was installed quickly and efficiently. I've been a Hiller customer for many years and have never been disappointed with their work. Highly recommend! Close

pleased with the professionalism of the technician David Gordon from start to finish he gave us options and the up front cost associated with both. Not only did... Read More

pleased with the professionalism of the technician David Gordon from start to finish he gave us options and the up front cost associated with both. Not only did he do an outstanding job but he also noticed some things the installer who done the initial plumbing left not completely finished and he took care of those when he finished his work without even hesitating. Very pleased with price and communication from everyone at Hilliard start to finish. Close

He did an excellent job unstopping our kitchen drain. He stayed until he felt our drain was clear. Very neat and thorough. I recommend him and Hiller! Don’t h... Read More

He did an excellent job unstopping our kitchen drain. He stayed until he felt our drain was clear. Very neat and thorough. I recommend him and Hiller! Don’t hesitate to give them a call, you won’t be Disappointed!! Close

Couldn’t be more impressed with the service we received from Jacob Saunders-Lashley at Hiller for some electrical work. Jacob was polite, professional, knowle... Read More

Couldn’t be more impressed with the service we received from Jacob Saunders-Lashley at Hiller for some electrical work. Jacob was polite, professional, knowledgeable, and most of all, got the issue fixed. He was truly a joy to have in our home and represented Hiller in an exemplary fashion. Hiller has earned a customer. Close

A tree limb fell across the power lines to my house. The force pulled the wires loose from the electrical panel. I knew this was serious and needed experience... Read More

A tree limb fell across the power lines to my house. The force pulled the wires loose from the electrical panel. I knew this was serious and needed experienced people to repair it. I called Hiller early Monday morning. The person who I talked with understood the seriousness of problem. She assured me that someone would come to my house that day. Jacob came to my house later in day. He was very professional and immediately began assessing the problem. He told me that it needed to be repaired immediately. He talked with his manager, who agreed with his assessment. Hiller contacted my power company to turn off the power to my house. Jacob gathered up the needed equipment and went to work. Jacob was a very experienced professional and a really nice person. He kept me informed during the night. When he had repaired the electrical panel and wires, he notified my power of company to come to reconnect my power. I highly recommend Hiller if you need help any electrical needs. Close

We're happy to be longtime customers of Hiller and have had multiple systems installed in our house by them, as well as one warranty replacement (which they cov... Read More

We're happy to be longtime customers of Hiller and have had multiple systems installed in our house by them, as well as one warranty replacement (which they covered 100%). Every employee/technician is always professional and knowledgeable about what they're doing and the work gets done quickly. They also go over everything that was done with documentation provided. I highly recommend Hiller for all household needs! Close

Wow! I just had the best encounter with service technicians I have ever had, and I am 75 years old. My HVAC system stopped working so Sam came out to work on ... Read More

Wow! I just had the best encounter with service technicians I have ever had, and I am 75 years old. My HVAC system stopped working so Sam came out to work on it. He brought in Dave because of both the age of my system and the high cost of repair. I opted for a new system. Again, WOW! A great deal on a new install, thank you Dave! Dustin, Jeremy and Tre came to do the install. Great guys; extremely professional, personable and most importantly - they cared! Happy Hiller has made me happy! Close

John Hegee at Hiller was amazing fixing our problem. We had a pipe that needed replaced, he showed up quickly and immediately got to work. He walked us throug... Read More

John Hegee at Hiller was amazing fixing our problem. We had a pipe that needed replaced, he showed up quickly and immediately got to work. He walked us through the process and made sure we felt comfortable with each step of the progress. He made a terrible day end in the best way possible. Thank you so much for a job well done. Definitely recommend John to anyone needing Hiller to come to their home. Close

The folks at Hiller did an awesome job in replacing our furnace and AC unit. I had another HVAC company out twice to diagnose our furnace. Both times that com... Read More

The folks at Hiller did an awesome job in replacing our furnace and AC unit. I had another HVAC company out twice to diagnose our furnace. Both times that company failed to correctly assess the issue we were having. They had no problem charging with the service call. Hiller responded and provided us with information, so we could make an informed decision. That decision was to replace both the furnace and AC at the same time. Within several days, we had the new unit installed by a very courteous, competent, and professional crew. Noureddine and the other install crew treated us very well and we feel confident we made the right choice in choosing Hiller. Hiller was recommended to us by a neighbor and I can unequivocally recommend them and their employees who obviously show pride in a job well done. Close

Joe was absolutely fantastic. Very personable and knowledgeable. Took time to answer all questions and explained everything before the work began. He also did g... Read More

Joe was absolutely fantastic. Very personable and knowledgeable. Took time to answer all questions and explained everything before the work began. He also did great work. If you are in Knoxville and need electrical work call and ask to have Joe sent out. Close

Our technician Solomon provided excellent service! He was professional and friendly. He took time to explain what he was doing & answered all of our questions. ... Read More

Our technician Solomon provided excellent service! He was professional and friendly. He took time to explain what he was doing & answered all of our questions. His honesty was refreshing & left us feeling confident that our hvac maintenance had been preformed thoroughly. We appreciate Hiller & Solomon and without hesitation would recommend them! Close

I have been a customer of Hiller for many years, and I have never been disappointed. There may be cheaper ones out there, but Hiller does the job to the next le... Read More

I have been a customer of Hiller for many years, and I have never been disappointed. There may be cheaper ones out there, but Hiller does the job to the next level. My technician today, Travis, was exceptionally friendly, courteous, on time, and diligent. Close

We have had several services through Hiller, both plumbing and electrical. Each time, the technicians were kind and informative and willing to help get us the b... Read More

We have had several services through Hiller, both plumbing and electrical. Each time, the technicians were kind and informative and willing to help get us the best product or service while being conscious of price. We had an emergency over this weekend due to the freezing temps and they were able to have somebody over that day. Every experience has been good and I am no longer hesitant to call them for any services as I know I will get my money’s worth and not be screwed over Close

Hiller did an amazing job at our house. Even though we had a problem crop up late saturday night (6PM), they were able to get to us by 3PM the next day. No one ... Read More

Hiller did an amazing job at our house. Even though we had a problem crop up late saturday night (6PM), they were able to get to us by 3PM the next day. No one else had availability. During the service, Reid Blackburn was an amazing technician. He answered all of my questions and helped get us to a place where we could use the water in our house quickly. He also explained next steps very clearly. Value for money was excellent! Close

Nicholas Owens was prompt, friendly, and professional. He was straight to the point and found the issue with my heat pump. He was then very quick to get the rig... Read More

Nicholas Owens was prompt, friendly, and professional. He was straight to the point and found the issue with my heat pump. He was then very quick to get the right people scheduled to do the work needed for my HVAC replacement, just in time for the coldest days on approach. Close

David was a very professional, experienced, courteous, knowledgeable, and efficient technician that not only respected our home but identified the issue and gav... Read More

David was a very professional, experienced, courteous, knowledgeable, and efficient technician that not only respected our home but identified the issue and gave me a fair estimate. If I ever need another electrial estimate I hope David is the one they send out. This guy is great. Close

I am very pleased that Hiller coordinates house projects with a project manager. Hero Services did NOT do this for the 12 years I was with them. Bryan was the... Read More

I am very pleased that Hiller coordinates house projects with a project manager. Hero Services did NOT do this for the 12 years I was with them. Bryan was the project manager. Brandon, Jacob, Andrew, Greg worked hard to address my many questions and the electrical issues of upgrading from fuse box to breaker box. They were patient and willing to teach and explain what they were doing. They were interested in getting it done right instead of done fast. I was glad to have it done with care, and with the work guarantee. Close

Kirk and Charlie are both incredible! Best home repair experience I’ve ever had! It was a pleasure working with them. They are both extremely knowledgeable, p... Read More

Kirk and Charlie are both incredible! Best home repair experience I’ve ever had! It was a pleasure working with them. They are both extremely knowledgeable, professional, and helpful. They solved a huge problem for me with ease. The communication about the project was excellent, and the installation was top notch! And they were super clean and tidy! I would highly recommend :) Close

After our upstairs heat failed we called Hiller. Had a very easy meeting with David - the project manager. We determined my needs and wants and set the program ... Read More

After our upstairs heat failed we called Hiller. Had a very easy meeting with David - the project manager. We determined my needs and wants and set the program into action. This morning two extremely nice gentleman showed for the tear down and install. They were quiet and clean - refusing to walk on any flooring not covered by their coverings. After a long day of fitting a 2024 unit into a 1970’s house we have heat!!! I’m so grateful to the entire team. I’ll definitely use hiller again. Close

Jacob was very professional, Kind, and Courteous and I was also greeted with a firm handshake, which is something you rarely see anymore. He explained everythin... Read More

Jacob was very professional, Kind, and Courteous and I was also greeted with a firm handshake, which is something you rarely see anymore. He explained everything that needed to happen, Right down to the littlest detail. It cost a lot less then what I was thinking. And if I ever need service in the future, I would definitely be asking For Jacob from Happy Hiller!! Close

I highly recommend Michael! He was prompt, professional and solved my plumbing issue quickly. He arrived on time, explained the problem, provided a clear estima... Read More

I highly recommend Michael! He was prompt, professional and solved my plumbing issue quickly. He arrived on time, explained the problem, provided a clear estimate upfront and left the area spotless! Definitely will be using Hiller Plumbing again for any future plumbing needs! Close

David was awesome. He went above and beyond to get me hot water. He came and replaced the hot water heater and was very knowledgeable, Friendly, respectful and ... Read More

David was awesome. He went above and beyond to get me hot water. He came and replaced the hot water heater and was very knowledgeable, Friendly, respectful and the list can go on. This company has done a lot at my resident. I would recommend Hiller to anyone. Thanks again! Close

Absolute respect for my home and my time. Thoroughly professional installation. Now for the best part - it came out of the shipping container with a tiny dent o... Read More

Absolute respect for my home and my time. Thoroughly professional installation. Now for the best part - it came out of the shipping container with a tiny dent on top. Because of the public location of the unit and my over the top perfectionism a replacement top is coming my way! Thank you Hiller team for improving my home and mental health all for one low price! Close

Our technician Solomon provided excellent service! He was professional and friendly. He took time to explain what he was doing & answered all of our questions. ... Read More

Our technician Solomon provided excellent service! He was professional and friendly. He took time to explain what he was doing & answered all of our questions. His honesty was refreshing & left us feeling confident that our hvac maintenance had been preformed thoroughly. We appreciate Hiller & Solomon and without hesitation would recommend them! Close

We needed an Electrician who would take the time to run down an issue with a plug for our dishwasher. We called Hiller because of their reputation. Joe Dechrist... Read More

We needed an Electrician who would take the time to run down an issue with a plug for our dishwasher. We called Hiller because of their reputation. Joe Dechristina arrived same day. He quickly found the problem , made the repair and tested it thoroughly. He was very friendly and personable. We are very happy customers and have already had the opportunity to recommended Hiller for other electrical needs. Thank you Hiller and thank you Joe! Shawn and Paula Close

Aaron and his team was very professional and did a great job. I had got a quote from another plumbing company that was outrageous and ridiculous in price. Aaron... Read More

Aaron and his team was very professional and did a great job. I had got a quote from another plumbing company that was outrageous and ridiculous in price. Aaron came in and did a terrific job and at a great price. I'm very pleased with his team's work. I have other plumbing needs and in the future I will use Hiller. I give them an A+. Close

Reid did something that I always want but seldom get. He walked me through what he was doing and TAUGHT ME what needed to be done. He was willing to accept th... Read More

Reid did something that I always want but seldom get. He walked me through what he was doing and TAUGHT ME what needed to be done. He was willing to accept the idea that I could do stuff myself, even though I am an old lady. Fantastic! I am so pleased. Ivan was also fantastic. He was extremely gracious in explaining things that need to be corrected and why. He fully discussed the safety issues involved with the equipment. Both men were knowledgeable, professional and thorough. Close

I received a photo of Ivan from Hiller that told me he was on the way. He was friendly, knowledgeable. He took time to completely evaluate all parts of my HVAC... Read More

I received a photo of Ivan from Hiller that told me he was on the way. He was friendly, knowledgeable. He took time to completely evaluate all parts of my HVAC system and reviewed all of this with me in terms I could understand. This was my first experience with Hiller, and I was certainly pleased, felt like l was valuable to him and to this company as a worthwhile person and customer. He also helped promote the other divisions, electrical and plumbing, that I will be scheduling for future visits. Glad to have left Hero Services entirely after my 12 years with them. Close

Spencer is excellent. He balances professionalism with his naturally engaging personality. He explains the findings of the assessment of the problem to the solu... Read More

Spencer is excellent. He balances professionalism with his naturally engaging personality. He explains the findings of the assessment of the problem to the solution that can rectify the problem. Our system needed a part replaced, he had it on the truck and installed it without difficulty. We needed service on a Sunday and Spencer was kind and courteous throughout his time with us. I greatly appreciate the response to the early Sunday morning call that brought about resolution by dinner time. Thank you! I highly recommend Hiller. Close

I was so happy they worked me into a full scheduled day. They show their appreciation of the clients by staying in touch until the technician reaches your home.... Read More

I was so happy they worked me into a full scheduled day. They show their appreciation of the clients by staying in touch until the technician reaches your home. Sam was just awesome. Enjoyed talking with him regarding my issue. He changed clothes, completed the fix, changed clothes again before coming in to explain and show me pictures of what he did. I would highly recommend Hillers. Close

Michael and Thomas were Awesome! On time, very professional and took the time to show me the issues and work the solutions. My house is an older house and knock... Read More

Michael and Thomas were Awesome! On time, very professional and took the time to show me the issues and work the solutions. My house is an older house and knocked out 6 punch list items needed on plumbing! Highly recommend asking for them for your plumbing needs. Have their names written down to request next year when I have my water tank serviced. Close

Giving five stars to Brandon and his partner for coming today, 3 days after Stephen installed new electrical panel and left wires exposed that State Inspector a... Read More

Giving five stars to Brandon and his partner for coming today, 3 days after Stephen installed new electrical panel and left wires exposed that State Inspector also saw yesterday and did not approve either. I called Tuesday after crew left stating wires are exposed to crawl space and didn’t look correct and was told they’d come back Wednesday. Nobody came. I called again. Was told he’d come today between 1-3 pm. Nobody came, I called again. Finally, Brandon and his partner arrived later today and corrected the issue and also took time to take off surge cover and hang correctly. We had to ask what that box even was as Stephen did not show us anything and we didn’t know why that box was installed too. Warranty paperwork? Not sure we got that either. We went above and beyond to show southern hospitality to Stephen on Tuesday as we do for anyone we have to call to work in our home because we appreciate the service, but this was ridiculous service.. He failed to show us his work and seemed hurried to leave around 2 pm that day. If he had been more professional and thorough, the last three days of frustration might’ve been avoided! Brandon and his partner worked well together, and they are a valuable asset to Hiller and need to be praised for their much appreciated care and concern. We are on a budget as most folks and just want what we paid for to be correctly installed and worth the cost. We Will request Brandon to come if we need electrical help in the future, but we hope we won’t need to call. Close

Timely arrival.Professional and personable. Explained everything after assessment including costs, procedures and my questions. Work was done in a timely manner... Read More

Timely arrival.Professional and personable. Explained everything after assessment including costs, procedures and my questions. Work was done in a timely manner. Michael Gesler was the technician and I would highly recommend him. If I ever have a need for plumbing again I would request Michael. Close

Best customer service ever. My air went out this morning (Sunday) I called them and they asked when was a good time for a technician to come out. Sam came out a... Read More

Best customer service ever. My air went out this morning (Sunday) I called them and they asked when was a good time for a technician to come out. Sam came out a few hours later assessed the problem made the repair and explained to me what he had done. He was very knowledgeable, courteous and well mannered. This is not the first time that I’ve dealt with Hiller and I’ve never been disappointed. Would highly recommend them for all your electrical, plumbing or heating and cooling needs. Close

We came home from work on. Friday at 5:30 p.m. to find water pouring out of the garage. The hot water heater was leaking. The water was turned off and I called ... Read More

We came home from work on. Friday at 5:30 p.m. to find water pouring out of the garage. The hot water heater was leaking. The water was turned off and I called Hiller. They had Jimmy Tidd at the house within a couple of hours. He promptly called to tell me about what his arrival time would be and called me again when was 20 minutes away. After assessing the situation he let me know that I would need to replace the hot water heater and that it would be Monday before they could get to it. While this is not ideal, I understood and expected that would be the case. Hiller called me on Saturday to tell me that I was on the schedule first thing Monday morning. Close

Brandon is an amazing electrician! He is professional and extremely thorough. He is friendly, knowledgeable and very personable. Brandon and his crew completed ... Read More

Brandon is an amazing electrician! He is professional and extremely thorough. He is friendly, knowledgeable and very personable. Brandon and his crew completed extensive electrical work on our home. They made sure everything was neat and perfect before they left each day. We love Hillers and recommend them higjhly! Close

Wonderful service as usual. Great technician and I will continue being a repeat customer. Hiller is always honest and priced just right. The honesty part is i... Read More

Wonderful service as usual. Great technician and I will continue being a repeat customer. Hiller is always honest and priced just right. The honesty part is important with electrical issues. Close

Bobby called to let me know that he was on his way and expected time to arrive. Once here, he introduced himself with a pleasant smile. Looked at the problem an... Read More

Bobby called to let me know that he was on his way and expected time to arrive. Once here, he introduced himself with a pleasant smile. Looked at the problem and said it shouldn’t take long. Repairs were made. Told me to keep an eye out for any issues. Not long after leaving, noticed a slow drip and placed a call. Bobby returned and fixed. Bobby was very friendly and polite and good at his job. Close

Kirk was very knowledgeable and professional. Courteous and got everything done in a timely fashion. FalconPointe homeowner

We had Bryan Johnson from Hiller come out to evaluate our HVAC system and give us a quote on replacing heat pump. Bryan scheduled this visit on the same day I c... Read More

We had Bryan Johnson from Hiller come out to evaluate our HVAC system and give us a quote on replacing heat pump. Bryan scheduled this visit on the same day I called and spent an hour with me, thoroughly examining the home and evaluating our needs. He was also very knowledgeable in the differences between the various equipment manufacturers. Bryan was a prompt, courteous and professional representative of his company. Close

Asked Hiller to replace mother in laws water pressure relief valve. Tech was excellent and his trainee was also. John the tech explained everything he was going... Read More

Asked Hiller to replace mother in laws water pressure relief valve. Tech was excellent and his trainee was also. John the tech explained everything he was going to do without talking down to me at all. Work was done quickly and well. I use Hiller at my own home and have always been happy with their service. I was also very happy to see how John worked with his young trainee. It was a pleasure to see a young person learning a trade from a skilled professional that seemed to care about his development. Thanks again John E. Torbett Close

An old smoke alarm beeping incessantly mandated a call to Hiller to request a fast fix. The really nice repairman quickly tallied the cost and set to work. In f... Read More

An old smoke alarm beeping incessantly mandated a call to Hiller to request a fast fix. The really nice repairman quickly tallied the cost and set to work. In fact he was so nice I decided to have all three aging alarms replaced. Thank you Hiller. Close

Teddy came to our house on a Saturday after we could not get our A/C to turn on after a recent storm. Upon arrival, Teddy listened to the history, inspected the... Read More

Teddy came to our house on a Saturday after we could not get our A/C to turn on after a recent storm. Upon arrival, Teddy listened to the history, inspected the unit and gave me his preliminary thoughts. After completing a thorough inspection, he provided me with a detailed plan, an explanation of why the plan was in place, and then how much it would cost to execute the plan and fix the A/C. Once the cool air was in our house, Teddy continued to test and stayed to make sure all was functioning well. His performance is something Hiller should be proud of and will make me a future customer. Close

This company is a life saver! My husband and I just got married a few months back and we’re having some plumbing problems in our house. They worked with us so... Read More

This company is a life saver! My husband and I just got married a few months back and we’re having some plumbing problems in our house. They worked with us so we could still get our plumbing fixed even after we got denied by the bank. Customer service is on point! I will definitely be using this company ANY time I need plumbing work done. Close

If you're looking for a company that is going to listen to your needs and your wants and explain things in a way you can truly understand, then Hiller is who y... Read More

If you're looking for a company that is going to listen to your needs and your wants and explain things in a way you can truly understand, then Hiller is who you want!! Justin came out to look at our unit, explained to us exactly what the problem was, and had Brian come out to give us the best deal we could get in replacing our whole 2007 unit. Brian was incredibly helpful and heard everything I was saying and helped get us into a new unit with all the safety features our old one did not have! He had Dustin and 2 other guys with them install our units and fix our ducts. They were so clean throughout the whole day, even though it rained the whole time they were here!!! We are very impressed with this company and will be using them for all our future HVAC issues and plumbing!!! Close

We are very happy with our Hiller experience today. Dustin, Trae, Anthony & Sam were all courteous & knowledgeable. They took their time to explain everything t... Read More

We are very happy with our Hiller experience today. Dustin, Trae, Anthony & Sam were all courteous & knowledgeable. They took their time to explain everything they did & answered all our questions in detail. We recognize & appreciate real genuine customer service. Thank you Hiller for making us Happy today! Close

Couldn't be any happier with the service and professionalism of Sam, the technician that was sent to my Knoxville home. The services were well explained and all... Read More

Couldn't be any happier with the service and professionalism of Sam, the technician that was sent to my Knoxville home. The services were well explained and all of the prices laid out beforehand. He was very kind and efficient. Thank you all Close

We had a drain clog. It was backing water up into our tub and the toilet wouldn’t flush. Reid with Hiller came out and was wonderful. Great customer service, ... Read More

We had a drain clog. It was backing water up into our tub and the toilet wouldn’t flush. Reid with Hiller came out and was wonderful. Great customer service, figured out our issue, and got it fixed. I will definitely use them in the future when needed. Close

Drew and Dale(?) arrived right on schedule and got straight to work. They had the job completed in about 4 hours to replace our water main. Reid and Deven evalu... Read More

Drew and Dale(?) arrived right on schedule and got straight to work. They had the job completed in about 4 hours to replace our water main. Reid and Deven evaluated the issue before the work could begin. They were quick to get the ball rolling. While the yard had to be dug up, the yard was put back like it was found. Care was taken to respect our home. Their work is top notch and efficient. Close

I checked several other companies for a quote but Hillers prices blew them out of the water. Hiller sent someone out who said I needed a whole new unit which I ... Read More

I checked several other companies for a quote but Hillers prices blew them out of the water. Hiller sent someone out who said I needed a whole new unit which I figured I did. Then Charlie fox came out to quote everything. He is a super nice guy and very knowledgeable. They set up my install date and Darrell and Dustin came out to do the install. They were great too. Had my split unit put in in no time. I will do business with them again. I will recommend them to my friends and family for sure! Thanks for the awesome Job guys! Close

If you're looking for a company who is going to listen to your needs and your wants and explain things in a way you can truly understand, then Hiller is who yo... Read More

If you're looking for a company who is going to listen to your needs and your wants and explain things in a way you can truly understand, then Hiller is who you want!! Justin came out to look at our unit, explained to us exactly what the problem was, and had Brian come out to give us the best deal we could get in replacing our whole 2007 unit. Brian was incredibly helpful and heard everything I was saying and helped get us into a new unit with all the safety features our old one did not have! He had Dustin and 2 other guys with them install our units and fix our ducts, they were so clean throughout the whole day even though it rained the whole time they were here!!! We are very impressed with this company and will be using them for all our future HVAC issues and plumbing!!! Close

Amazing team and service from the very start with the estimating process with Bryan to our HVAC installation team, Dustin & Darrell were all GREAT!! The entire... Read More

Amazing team and service from the very start with the estimating process with Bryan to our HVAC installation team, Dustin & Darrell were all GREAT!! The entire team was professional, knowledgeable, responsive and kind. Would recommend Hiller without reservation and will use again. Great attention to detail and quality of work. Really happy with the whole experience. Close

Solomon was great! Very friendly, knowledgeable, and punctual. He found the problem and fixed my heat pump quickly. Price was very reasonable. Will definitely ... Read More

Solomon was great! Very friendly, knowledgeable, and punctual. He found the problem and fixed my heat pump quickly. Price was very reasonable. Will definitely use again Close

After years of power outages and putting off getting a standalone generator I threw in the towel and started the endless research to find a reliable generator I... Read More

After years of power outages and putting off getting a standalone generator I threw in the towel and started the endless research to find a reliable generator I was willing to invest in. I finally settled on getting the Kohler 26kw standalone generator. It bubbled to the top for reliability and quality over Generac and Briggs and Stratton. Next step was to find a contractor who was experienced, reliable, licensed, and trained to service Kohler generators. I had three bids and Hiller was the winner in terms of price point and after purchase care. Project Manager Bryan Johnson came to my home and very patiently and thoroughly explained everything from operation to maintenance about the Kohler generator I wanted. I’ve never owned a standalone generator and I had a TON of questions! Thanks, Bryan for your patience! The crew that came out on time on installation day was amazing! I had no idea how complex and labor intensive it is to install a standalone generator! Kurt (lead), Brad, Hunter, Daryl and Justin were buzzing around like bees for 12 hours solid (I had ask to see if they even took a break to eat). Their work was professional, quick, efficient and it was amazing to watch them work. And again, while all of this was going on, yep, you guessed it, I had questions. They patiently stopped and asked every single question I had no matter what. Thank you so much guys for putting up with me and being so patient! Buying a generator was a HUGE investment for our home, and I was very nervous about the whole process. But I can tell you without a doubt, my fears are no more in the hands of Hiller! Thank you so much for accommodating this nervous client! Go with Hiller! You can’t go wrong! Close

After years of power outages and putting off getting a standalone generator I threw in the towel and started the endless research to find a reliable generator I... Read More

After years of power outages and putting off getting a standalone generator I threw in the towel and started the endless research to find a reliable generator I was willing to invest in. I finally settled on getting the Kohler 26kw standalone generator. It bubbled to the top for reliability and quality over Generac and Briggs and Stratton. Next step was to find a contractor who was experienced, reliable, licensed, and trained to service Kohler generators. I had three bids and Hiller was the winner in terms of price point and after purchase care. Project Manager Bryan Johnson came to my home and very patiently and thoroughly explained everything from operation to maintenance about the Kohler generator I wanted. I’ve never owned a standalone generator and I had a TON of questions! Thanks, Bryan for your patience! The crew that came out on time on installation day was amazing! I had no idea how complex and labor intensive it is to install a standalone generator! Kurt (lead), Brad, Hunter, Daryl and Justin were buzzing around like bees for 12 hours solid (I had ask to see if they even took a break to eat). Their work was professional, quick, efficient and it was amazing to watch them work. And again, while all of this was going on, yep, you guessed it, I had questions. They patiently stopped and asked every single question I had no matter what. Thank you so much guys for putting up with me and being so patient! Buying a generator was a HUGE investment for our home, and I was very nervous about the whole process. But I can tell you without a doubt, my fears are no more in the hands of Hiller! Thank you so much for accommodating this nervous client! Go with Hiller! You can’t go wrong! Close

They are a little pricey, but the reliability and service is fantastic. Over the last 4 years we have used them several times an they are honest and upfront wi... Read More

They are a little pricey, but the reliability and service is fantastic. Over the last 4 years we have used them several times an they are honest and upfront with prices. It is worth the price you pay. I normally would try to go with a small local business Not with these guys. I think they are awsome. Close

I had a work issue with a stopped up drain line. Nobody could get to us in a timely manner, it was going to be an after hours call and estimated to be around 6-... Read More

I had a work issue with a stopped up drain line. Nobody could get to us in a timely manner, it was going to be an after hours call and estimated to be around 6-7 PM. I received a phone call at 3:08 PM from Jared at Hiller Plumbing. He told me he would be on site in 30 minutes and almost exactly to the minute, he arrived at 3:35 and within an hour he had fixed the issue, double checked his work and also gave me some advice and pointers that would help in the event this issue ever arose again. He cleaned everything up, made sure i was happy and satisfied with the work and was out of my life, at least for now. Pretty sure I will be seeing Jarred and Hiller plumbing again in the future. Thank you Jared for your professionalism, courtesy and overall general delightful demeanor. It was great working with you and hope you have a happy Easter. Kudos to you, Hiller Plumbing is definitely a better place with you, God bless you all!! Close

I scheduled in the morning and John was able to come out in the afternoon of the same day! He fixed my issue and even took the time to troubleshoot another issu... Read More

I scheduled in the morning and John was able to come out in the afternoon of the same day! He fixed my issue and even took the time to troubleshoot another issue and give me advice. He was clear with the service and the price and didn’t deviate! Will definitely recommend! Close

Always a great experience with Hiller! They’re knowledgeable, thorough, and answer any questions I may have in detail. John was super nice and accommodating t... Read More

Always a great experience with Hiller! They’re knowledgeable, thorough, and answer any questions I may have in detail. John was super nice and accommodating to my “don’t ring bell” sign and was incredibly courteous and helpful. Close

We had 2 different service technicians come to our house. The first person was unable to help us due to the fact that the electrical box needed to be replaced. ... Read More

We had 2 different service technicians come to our house. The first person was unable to help us due to the fact that the electrical box needed to be replaced. So, the next person to arrive was able to give us an estimate on how much it would cost to replace it and other projects that we would like to have performed. Both men were very friendly, professional and knowledgeable. Close

Hiller Plumbing, Heating, Cooling, and Electric should be your only source for any of the services they provide. Throughout the process of our recent experience... Read More

Hiller Plumbing, Heating, Cooling, and Electric should be your only source for any of the services they provide. Throughout the process of our recent experiences, they have demonstrated, across all contacts, a culture of excellence and attention to detail so often lacking these days. Our most recent service project was a complete interior water line replacement. From the first scheduling contact to project completion, the attention and responsiveness of all Hiller employees assured us we had made the correct choice to complete this work. Will Hiller be the least expensive for your repairs or project needs? Perhaps not. Will they provide unmatched quality service, customer service, and attention to detail throughout the process? No question. We will be returning customers as we partner with them along their service lines to maintain our home. We want to especially recognize the knowledge, expertise, and understanding of our need for detailed information our project manager, Deven Henderson, provided from start to finish. When we had a collateral concern regarding our electrical system, he reached across the Hiller network to provide a timely and necessary answer. Need plumbing, heating, cooling, electrical service for your home. Contact Hiller. You’ll be glad you did. Close

Hiller just installed a generator for our house and they are amazing! We have been using them since we moved here and are always so happy with everyone that wo... Read More

Hiller just installed a generator for our house and they are amazing! We have been using them since we moved here and are always so happy with everyone that works for them. Always professional, great at walking us through what was done, making sure we understand and allow us time to ask questions, and making sure we understand proper maintenance to avoid future problems. They are all fast and efficient, but most of all careful, safe and so nice and personable. They also installed 2 lights in our kitchen and made no mess, made sure all bulbs worked and they disposed of the old lights so I didn't have to! I can not give them higher praise and thanks for taking care of us! Thank you all so much! Close

My plumbing situation was an emergency so they had to work me into their schedule. The technician Aaron arrived at 7pm as he had to drive an hour to get here. W... Read More

My plumbing situation was an emergency so they had to work me into their schedule. The technician Aaron arrived at 7pm as he had to drive an hour to get here. When he arrived he was very pleasant & got right to work outside by flashlight. He fixed my septic tank problem quickly. Now I’m a Happy Hiller customer & I highly recommend them! Close

Happy with my service. Joe was knowledgeable. He answered all my questions not just about this job, but things to consider down the road since it’s an older h... Read More

Happy with my service. Joe was knowledgeable. He answered all my questions not just about this job, but things to consider down the road since it’s an older house. Very respectful, timely and communicative. I wouldn’t hesitate to have him back out for my electrical needs. Close

Love the experience starting with the first contact. I was quickly scheduled for my service, which was a high priority as the condensation pump had failed and w... Read More

Love the experience starting with the first contact. I was quickly scheduled for my service, which was a high priority as the condensation pump had failed and water was pooling in the overflow pan. I had to sponge out excess water every day. I receive a text that my Tech Lance would be arriving soon. It even provided real time tracking! Lance listened to my concerns, addressed and corrected the issue and we are back to normal. Thank you Lance and Hiller for the exceptional and professional work. Much appreciated. Close

John and David replaced my water heater, they were prompt, kind, and extremely knowledgeable. The install was exceedingly well done and I very pleased with the... Read More

John and David replaced my water heater, they were prompt, kind, and extremely knowledgeable. The install was exceedingly well done and I very pleased with the overall experience of working with Hiller. A++, would call again without hesitation. Close

Amazing services across the board. My dogs love the employees and very kind and always make me smile. I look forward to seeing you all every time I schedule. Th... Read More

Amazing services across the board. My dogs love the employees and very kind and always make me smile. I look forward to seeing you all every time I schedule. They will figure it out if they can’t they will find a way. They won’t overcharge u for stuff you don’t need; very kind and cost friendly Close

Prompt, same day service even though we called at 5 pm when our water heater began leaking. Our technician, Ron Wilbar, was professional and knowledgeable, arri... Read More

Prompt, same day service even though we called at 5 pm when our water heater began leaking. Our technician, Ron Wilbar, was professional and knowledgeable, arriving wearing an official uniform (comforting when it’s evening) and driving a clearly marked Hiller truck that was clearly labeled and had everything needed to address our needs - including a new hot water heater so we didn’t have to wait days to be able to have hot water. He gave us choices based on our particular needs - not price. He even took a look at other plumbing issues we were having and gave us recommendations on price shopping parts needed to get the best deal. As soon as the new garbage disposal and faucet set arrives, we will definitely be calling Hiller and asking for Ron to come back and install them for us. Close

We had a great experience with Hiller! A massive snowstorm hit the area and our heat went out. It took several days before road conditions improved, but our te... Read More

We had a great experience with Hiller! A massive snowstorm hit the area and our heat went out. It took several days before road conditions improved, but our technician Lance was right on time the morning they were scheduled. He was very nice, knowledgeable, and polite. The job was done as quickly as the weather and road conditions could allow, and Lance even staid for a bit to make sure everything was going to run correctly before leaving. Close

All Hiller team members were knowledgeable, courteous, and efficient. Within a day of calling them, we had a whole new HVAC system installed. Everything looks g... Read More

All Hiller team members were knowledgeable, courteous, and efficient. Within a day of calling them, we had a whole new HVAC system installed. Everything looks great and we can already tell a difference in the comfort level of our home! Close

They scheduled my service quicker than anticipated. Great service. Very reasonable pricing. Technician was very friendly and efficient. Will definitely use agai... Read More

They scheduled my service quicker than anticipated. Great service. Very reasonable pricing. Technician was very friendly and efficient. Will definitely use again in the future. Close

Excellent service. Ivan arrived on time and was very helpful and nice and promptly completed the service on our heat pump. He also made us aware of a couple of ... Read More

Excellent service. Ivan arrived on time and was very helpful and nice and promptly completed the service on our heat pump. He also made us aware of a couple of things that needed replaced. We are long time customers and we would definitely recommend Hiller and Ivan for and home services. Close

I had an emergency situation with a busted hot water tank on my second floor leaking into the downstairs bedroom at 5:30 am with guest expected that evening. Ca... Read More

I had an emergency situation with a busted hot water tank on my second floor leaking into the downstairs bedroom at 5:30 am with guest expected that evening. Called at 6 am and the answer service was responsive, professional, polite. The local office contacted me upon opening was again, responsive, professional, polite and very knowledgeable about coordinating the scheduling to ensure as quick of a response possible. Then, the plumber, John contacted me via phone with an ETA, he was so confused prepared with everything needed to resolve my disastrous plumbing problem. He identified it, gave me a detailed quote, explained everything, fairly priced the job at hand, was competent (which these days seems hard to find), courteous, worked extremely well with his associate, left the job site cleaned with my home prepared for my house to have running hot water. Highest recommendation. Close

Main drain line out of my house broke right next to the foundation a couple of days ago. Dale, Drew and Austin came out and did a fantastic repair job this morn... Read More

Main drain line out of my house broke right next to the foundation a couple of days ago. Dale, Drew and Austin came out and did a fantastic repair job this morning! Fast, friendly and professional every step of the way. My house is at an age where multiple issues have arisen over the last few years (plumbing, electrical, and HVAC) and Hiller has been my first call every time! Close

Cameron did a great job. He was professional and thorough. He was able to repair 4 different things in under 3 hours, and everything is working great! The price... Read More

Cameron did a great job. He was professional and thorough. He was able to repair 4 different things in under 3 hours, and everything is working great! The price seemed reasonable compared to other plumbing services. Close

Easy to make an appointment. Great communication and follow up. Ivan did a great job in explaining the issue step by step and took his time. Very professiona... Read More

Easy to make an appointment. Great communication and follow up. Ivan did a great job in explaining the issue step by step and took his time. Very professional and waited after payment to triple check that everything is working properly. Thank you! Ivan I hope you get recognized. Merry Christmas Close

Booking online was super easy and I was able to find an appointment quickly for the next day. The technician was on time and so kind and courteous. He was knowl... Read More

Booking online was super easy and I was able to find an appointment quickly for the next day. The technician was on time and so kind and courteous. He was knowledgeable and quickly fixed the heater. Great experience!!! Close

Two hours after posting the following review, I received a call from Hiller asking about my experience. They then referred the issue to the General Manager of ... Read More

Two hours after posting the following review, I received a call from Hiller asking about my experience. They then referred the issue to the General Manager of our local office who reached out to me on the same day. He apologized, and agreed that their minimum charge for service in this case wasn't fair. We then arrived at an equitable figure, and he agreed to adjust my charge. I really appreciate them following up with me, and making a sincere effort to make it right. They were very professional, and appreciated my feedback as I believe their goal is to learn from each comment - good or bad. I'm feeling much more comfortable being a member of their maintenance club having witnesses their commitment to customer service. By the way, they never asked me to change my review - I'm doing this of my own volition. Originally the review below was a 3 star - after my experience with them in resolving this, I changed it to a 5 star review: "Joined the Happy Hiller maintenance Club. Had an HVAC inspection and a very nice technician did a great job evaluating our system, and found we had a tear in one of our ducts, and heat was spilling into our attic. We have a home warranty, so we asked him if he could fix it temporarily - and he said he could. It only took him about 10 minutes of labor, and some duct tape - the charge? $269.00 - at that included my discount for being a member of the maintenance Club. You be the judge, but I personally feel like that charge for the work performed was exorbitant. Didn't feel any customer loyalty for my 1st experience with this company." Close

What a relief! My wife and I set out yesterday to change out our electrical outlets from the old almond colored '90s ones to more modern colored ones. After fid... Read More

What a relief! My wife and I set out yesterday to change out our electrical outlets from the old almond colored '90s ones to more modern colored ones. After fidgeting with one for about 2 hours we realized we needed help. We called Hiller the next day and just a few hours later they showed up! "Quez" Johnson sped through our kitchen replacing seven outlets total and did a fantastic job! He was even patient with me coming and going from Home Depot to get a few things I forgot ?. I'm glad we got a professional for the installation. Who knows how long it would have taken to do all those outlets ourselves and if the house would even still be standing! Will be working with them again soon in the future! Thank you Mr. Johnson! Close

I am Very Happy when I called to make appointment they worked with my schedule they were out the following day,Jacob & Jayshawn did a Great job they had to do a... Read More

I am Very Happy when I called to make appointment they worked with my schedule they were out the following day,Jacob & Jayshawn did a Great job they had to do a receptacle replacement for my new dryer now I'm able to use my new dryer! Jacob has done electric work before in my home, I will continue to reach out in the future for Happy Hiller Company is the Best! Thank You All! Close

Had a great experience with Hiller today. Couple of techs came out, Quez and his partner. They replaced a wall light switch and upgraded a breaker that kept tri... Read More

Had a great experience with Hiller today. Couple of techs came out, Quez and his partner. They replaced a wall light switch and upgraded a breaker that kept tripping when trying to use a treadmill. They arrived on time and gave cost estimates before starting any work with full explanations of what was to be done. Very professional the entire visit. Close

Awesome professional staff who performed an outstanding job at installing a water softener @ our home. Truly happy with the products and services provided!

I have used Hiller for years, and I will never use anyone else. They are always very professional, they do amazing quality work, and the technicians actually ca... Read More

I have used Hiller for years, and I will never use anyone else. They are always very professional, they do amazing quality work, and the technicians actually care about you and the work they're doing. Highly recommend! Close

Spencer was very knowledgeable and friendly plus he did a great job installing our system. He was a pleasure to work with and we really appreciate the effort to... Read More

Spencer was very knowledgeable and friendly plus he did a great job installing our system. He was a pleasure to work with and we really appreciate the effort to get everything done before we left to go out of town. Thanks again! Close

Thanks for coming out same day on short notice after another company that was supposed to come this morning had to reschedule. Appreciate the thorough work pe... Read More

Thanks for coming out same day on short notice after another company that was supposed to come this morning had to reschedule. Appreciate the thorough work performed by the HVAC technician. Nicholas Owens did a great job, very polite and explained everything with the repairs. Coming from me, a self employed electrician, nice to see there are great service techs with this company. Close

We had an unexpected gas leak. Hiller was able to get out quickly and fit me in which was great since I needed to make repairs before KUB could turn my gas back... Read More

We had an unexpected gas leak. Hiller was able to get out quickly and fit me in which was great since I needed to make repairs before KUB could turn my gas back on. The technician was really nice and got the job done quickly. Close

My hot water heater died during a construction project outside my home—hardly the most opportune time. Hiller had a full schedule, but saw to it that I receiv... Read More

My hot water heater died during a construction project outside my home—hardly the most opportune time. Hiller had a full schedule, but saw to it that I received not only an estimate, but full installation of a new heater the day I called. The installer was courteous, helpful, skilled and efficient. I was also pleased to learn that Hiller is locally owned and operated. Happy to give Hiller a big thumbs up! Close

NOBODY is eager and happy to call a plumber for a stopped up kitchen drain. That said, this experience was OK. James, our Hiller team technician, called ahead ... Read More

NOBODY is eager and happy to call a plumber for a stopped up kitchen drain. That said, this experience was OK. James, our Hiller team technician, called ahead and arrived on time. He explained what he was going to do and set about doing it. I have never before seen a PVC pipe from the inside. When he was done we discussed what he had found and possible next steps. He demanded payment. Good job. Good work well done. FIVE stars!! Close

Hiller was able to come out the same day to see about a malfunctioning sump pump. They were actually about an hour early. John was not able to fix my problem t... Read More

Hiller was able to come out the same day to see about a malfunctioning sump pump. They were actually about an hour early. John was not able to fix my problem that night but was able to get the pump drained. He also took care of some other issues I had. John got me on the schedule 2 days later for a Saturday morning appointment with Aaron to replace my sump pump. Aaron showed up on time and worked til everything was complete. I would recommend John and Aaron! Close

Outstanding service and professionalism. AC went out at 4:30 PM on a Friday night. They were here Saturday by noon and there was no weekend rates in effect. Pr... Read More

Outstanding service and professionalism. AC went out at 4:30 PM on a Friday night. They were here Saturday by noon and there was no weekend rates in effect. Prices were extremely reasonable, and the technician Spencer was extremely courteous and did an excellent job explaining what caused the problem and what he did to fix it. Close

Jared was great! He arrived much earlier than we expected, thankfully. He was very professional and extremely helpful. We had a water leak in the yard and he... Read More

Jared was great! He arrived much earlier than we expected, thankfully. He was very professional and extremely helpful. We had a water leak in the yard and he diagnosed it and cured it all very effectively. Very helpful! Close

We had an a/c unit installed in our shed this past weekend. We are first time customers. I was extremely impressed with both Joseph Fox and Dean Covington.... Read More

We had an a/c unit installed in our shed this past weekend. We are first time customers. I was extremely impressed with both Joseph Fox and Dean Covington. They were very knowledgeable, professional and did a fantastic job. As a result we will be using Hiller for our house needs going forward. Thank you both for a job well done! Close

We called and they came in a reasonable amount of time. The first technician assessed the problem and showed us pictures of what was wrong. He was very friend... Read More

We called and they came in a reasonable amount of time. The first technician assessed the problem and showed us pictures of what was wrong. He was very friendly and knowledgeable. He called the Project Manager, Brandon, and he helped us strategize and worked with us to get a new unit. He was very kind, he saw that we had no air downstairs, so he brought a mobile unit until we got the unit in. The guys who came and installed the unit were friendly and efficient. Close

I had lost power in part of my house after a tree fell and took down the power line. Well replaced power line and still no power in two rooms. Natalie Church wa... Read More

I had lost power in part of my house after a tree fell and took down the power line. Well replaced power line and still no power in two rooms. Natalie Church was great. She did her job and did it well. She was a joy to talk to and I will definitely be a repeat customer in the future. Close

First time using Hiller and I could not be more complimentary. They were at our house within an hour after first being called on a Saturday. Jared was excellent... Read More

First time using Hiller and I could not be more complimentary. They were at our house within an hour after first being called on a Saturday. Jared was excellent. He was friendly, competent and wanted to make sure the job was not only done, but done right. He and Hiller went above and beyond and I’m happy to recommend them in the future to anyone. Close

Hiller was quick to respond when my air conditioning unit went out. The tech that came out was great! He diagnosed the issue in 15 minutes and had fixed it unde... Read More

Hiller was quick to respond when my air conditioning unit went out. The tech that came out was great! He diagnosed the issue in 15 minutes and had fixed it under an hour. Very professional. Close

I called Hiller when I discovered our water heater leaking on Sunday morning. A quick call to Hiller got us worked into the emergency schedule. Aaron Kalina wen... Read More

I called Hiller when I discovered our water heater leaking on Sunday morning. A quick call to Hiller got us worked into the emergency schedule. Aaron Kalina went above and beyond to address our hot water needs, explain the features of our new unit and get it installed in time for dinner. Thanks again Aaron! Close

Yesterday (a Sunday) Aaron arrived and worked diligently to fix our broken water line. He worked and reworked the pipes and fittings until he was satisfied. H... Read More

Yesterday (a Sunday) Aaron arrived and worked diligently to fix our broken water line. He worked and reworked the pipes and fittings until he was satisfied. He explained what he was doing throughout the task and offered tips to help us prevent this type of break from recurring. We appreciate Aaron's professionalism and skill. We will call and request him the next time we have a plumbing issue! Close

We had an AC malfunction creating a bad leak at my 98 year old father’s home. Ron came out on Wednesday evening 45 minutes after I called for a temporary fix ... Read More

We had an AC malfunction creating a bad leak at my 98 year old father’s home. Ron came out on Wednesday evening 45 minutes after I called for a temporary fix and fixed the problem the next day. The experience was 5 star all around. I can’t tell you how much I appreciated the help and kindness! Ron is perfect. Close

We had our HVAC system replaced and couldn't be happier. From the first inspection to the final install, every team member who came to the door was friendly and... Read More

We had our HVAC system replaced and couldn't be happier. From the first inspection to the final install, every team member who came to the door was friendly and professional, and their work was great. A special thanks to Quintin Busher who managed the project. He was super helpful and responsive to any of my questions. Thanks everyone! Close

Fantastic company. Responsive, keeps you aware of appointments, travel time, photos of service technician coming to your home. Professional employees, friendly,... Read More

Fantastic company. Responsive, keeps you aware of appointments, travel time, photos of service technician coming to your home. Professional employees, friendly, courteous. "Quez" and Colin were great and made this stressful situation (lightening strike), less stressful. Thank you for everything and I HIGHLY recommend this company!! Close

For the second time now Hiller has saved me after hours! My AC went out and Charley Fox at the Knoxville office saved me and had a technician out ASAP even walk... Read More

For the second time now Hiller has saved me after hours! My AC went out and Charley Fox at the Knoxville office saved me and had a technician out ASAP even walked through a couple troubleshooting steps with me on the phone to make sure we had the best diagnosis to speed up the repair! Could speak any more highly of them! Thanks Hiller! Close

Quez and Colin did a great job in replacing the vent fan in my bathroom. They diagnosed an issue with my attic fan, and they were able to resolve it, too. I s... Read More

Quez and Colin did a great job in replacing the vent fan in my bathroom. They diagnosed an issue with my attic fan, and they were able to resolve it, too. I so appreciate Hiller and all of their services and their professional technicians. Close

I am a member and use Hiller and have for 8 years. I have had a couple issues but not about the service they give me. They are always prompt and they don’t ... Read More

I am a member and use Hiller and have for 8 years. I have had a couple issues but not about the service they give me. They are always prompt and they don’t waste time getting to my issues. Today I had Manny and he was very professional although he is a plumber he checked an issue I was having with a couple plug-ins and even called Hiller when he couldn’t find issue and got me scheduled with an electrician to come check it. I have found they go beyond to help. Close

Highly recommend! Same day quote for a new HVAC system and when I called back over the weekend Brian called me back on a Sunday just to schedule for the followi... Read More

Highly recommend! Same day quote for a new HVAC system and when I called back over the weekend Brian called me back on a Sunday just to schedule for the following Tuesday! The 2 men that came to install were very respectful and professional HIGHLY HIGHLY RECOMMENDED Close

Tom replaced my blower motor in my unit and he made the process less cumbersome. I was able to rely on him to give me accurate and honest feedback about the ent... Read More

Tom replaced my blower motor in my unit and he made the process less cumbersome. I was able to rely on him to give me accurate and honest feedback about the entire process. He was clear about the things he did and did not have control over and he was empathetic to my situation. Thanks, Tom, you are very much appreciated! Close

Xavious Johnson was amazing. He was very patient, and quick. He was amazing helping my wife while at work and made a stressful time very comfortable! I would ... Read More

Xavious Johnson was amazing. He was very patient, and quick. He was amazing helping my wife while at work and made a stressful time very comfortable! I would suggest him to anyone! And a big thank you for the squishy for my daughter. She loves to help and that was a very awesome thing. Close

Nicholas Owens is great! He was very informative and figured out our issue. He was also very kind and respectful throughout our entire interaction. I would defi... Read More

Nicholas Owens is great! He was very informative and figured out our issue. He was also very kind and respectful throughout our entire interaction. I would definitely recommend Hiller and Nicolas! Close

Unfortunately I had a 2-ton unit go bad recently. Austin Irby was very professional and did an excellent job diagnosing the problem. He then had me setup the ne... Read More

Unfortunately I had a 2-ton unit go bad recently. Austin Irby was very professional and did an excellent job diagnosing the problem. He then had me setup the next day with a visit from Shannon Fish to quote me on a new unit. I had 3 companies come give me estimates and Shannon was by far the most professional and thorough. Finally, installation of the new unit was done by lead installer Joseph Fox (assist from Dean). Both did an excellent job on the installation/test. Overall, working with Hiller was an excellent experience. Close

We’ve called Hiller a few times over the last few years and they have been fantastic every time! Their service folks are super professional, fast, and have he... Read More

We’ve called Hiller a few times over the last few years and they have been fantastic every time! Their service folks are super professional, fast, and have helped us understand the ins and outs of our issues. They understand the situation is usually unpleasant. This most recent call for us was for our A/C going out. They got us in diagnosed and a new unit installed in less than a week. By the way, if you’re looking for a new unit, you should talk to Quintin Busher. He’s great and he’ll make sure you’re taken care of! Thanks, Hiller! Close

Jared was great! Very informative and gave me all my options and price points on how I wanted to go about fixing my water heater. Service was done in a timely m... Read More

Jared was great! Very informative and gave me all my options and price points on how I wanted to go about fixing my water heater. Service was done in a timely manner. Very satisfied overall! Close

From start to finish this company was great! The project manager Shannon never tried to over sell or push upgrades that we weren’t comfortable with. The techs... Read More

From start to finish this company was great! The project manager Shannon never tried to over sell or push upgrades that we weren’t comfortable with. The techs that installed the unit were friendly and great with our dogs. The plumber was quick and polite. All around, couldn’t recommend this company enough. 10/10 Close

It was really easy to get an appointment scheduled and they worked around my schedule, which was so appreciated! Spencer arrived on time and did a great job of ... Read More

It was really easy to get an appointment scheduled and they worked around my schedule, which was so appreciated! Spencer arrived on time and did a great job of fixing the issue. 100% will recommend and would use again in the future! Close

The whole process of replacing our AC unit and duct work has been a breeze from start to finish. It was very easy to get in contact and schedule the services. E... Read More

The whole process of replacing our AC unit and duct work has been a breeze from start to finish. It was very easy to get in contact and schedule the services. Everyone I met was very professional and polite. We really had a great experience with this company and plan to use them again soon for another project! Close

Jarrett was outstanding! Not only did he repair the leak in our crawl space. He photographed the damage. Set up the company to make repairs to the wood joists. ... Read More

Jarrett was outstanding! Not only did he repair the leak in our crawl space. He photographed the damage. Set up the company to make repairs to the wood joists. Holler will have a project manager come out and give us an estimate to replace the 63 years old copper pipes. Happy to be a Happy Hiller customer! Close

Amazing client care from start to finish. We had an issue with our plumbing around 8-9pm and I called hoping to get someone out but figured it would be next day... Read More

Amazing client care from start to finish. We had an issue with our plumbing around 8-9pm and I called hoping to get someone out but figured it would be next day service. They had a plumbing professional at my house within the hour and got us taken care of. The client care was amazing, took every detail & actually listened and the technician was very prompt, knowledgeable & kind. Really appreciate each person I dealt with being very professional & able to come out so late!!! Close

My husband accidently dropped his wedding band off his nightstand which flew into the floor AC vent. We called Hiller company and they sent out an exceptional p... Read More

My husband accidently dropped his wedding band off his nightstand which flew into the floor AC vent. We called Hiller company and they sent out an exceptional person, Spencer. He worked diligently to get my husband's wedding band and was successful in getting it out of the AC vent. Would use Hiller again for any other work that we may need at our home. They were on time and clean and very professional! Thank you Close

They came within hours, on a holiday weekend, to fix a major water main leak another plumbing company had been unable to repair. They gave an honest assessment ... Read More

They came within hours, on a holiday weekend, to fix a major water main leak another plumbing company had been unable to repair. They gave an honest assessment of the problem, their recommended solution, and arranged a quick appointment to remedy things. They also provided a temporary solution to get my water back on until they could do the final work. So very thankful for Hiller Plumbing! Close

Electrical lighting upgrade and repair. The technician, Jacob, determined the ballast for my kitchen light fixture had burned out. He told me my options (replac... Read More

Electrical lighting upgrade and repair. The technician, Jacob, determined the ballast for my kitchen light fixture had burned out. He told me my options (replace the ballast or upgrade to an LED) and explained the cost for each. He accomplished the repair immediately and departed an hour after arrival. Friendly, knowledgeable, and efficient. I am very happy with this service. Close

We used Hiller for a total home repipe and they took a lot of care with the process. We are super happy with the end results and while we do have some dry wall ... Read More

We used Hiller for a total home repipe and they took a lot of care with the process. We are super happy with the end results and while we do have some dry wall repair they definitely did great to make straight lines to make repairs easy! We had Austin, Charlie, and Q come out and they did such a great job. My clean up was very minimal and I could tell they took great care with everything which I appreciated. I have two small daughters so keeping a clean home is important to me. I am so grateful to be a “happy Hiller” and would recommend them for plumbing services AND HVAC. Close

I have used Hiller Plumbing & Electrical quite a few times this year, starting with the installation of a water filtration system to now having my sink uninstal... Read More

I have used Hiller Plumbing & Electrical quite a few times this year, starting with the installation of a water filtration system to now having my sink uninstalled and reinstalled and in between fixing a few leaks and checking over the general plumbing as well as electrical outlets in my house. Throughout all of it, a couple of glitches arose, but they more than made up for them. I am totally impressed with their professionalism and wanting to make sure everything was perfect and just the way I wanted it! The Customer Service is amazing and the workers are professional, capable, and friendly. I couldn’t be happier! Close

The technician Jacob was excellent. He was courteous, knowledgeable and did an outstanding job in a timely manner. I was taken aback when charged a $99.00 fee f... Read More

The technician Jacob was excellent. He was courteous, knowledgeable and did an outstanding job in a timely manner. I was taken aback when charged a $99.00 fee for Non Truck Stock Sourcing (which I described to them with a picture of the switch when scheduling) and $25.50 for Non Truck Stock Material and $99.00 Switch or receptacle replacement for a grand total of $223.50 for the job of replacement of a light switch. The services were quite expensive. Close

Our AC stopped cooling in the middle of the night. I contacted Hiller the next morning. Haleigh was extremely helpful in getting us scheduled for same day repai... Read More

Our AC stopped cooling in the middle of the night. I contacted Hiller the next morning. Haleigh was extremely helpful in getting us scheduled for same day repair. Lance got here earlier than expected and immediately found what the issue was. He was very professional, courteous and efficient. He didn't leave until he made sure the capacitor he replaced completely solved our issue. I highly recommend Hiller and will definitely be using them again in the future! Close

Ryan was great! He was on time, diagnosed the issue quickly and took his time while fixing. He explained everything along the way and even told us about Hiller'... Read More

Ryan was great! He was on time, diagnosed the issue quickly and took his time while fixing. He explained everything along the way and even told us about Hiller's tune up service. Simply because of Ryan's concierge level service, we will use Hiller going forward. Pricing was very affordable and saved us the pain of having to self diagnose and fix! Thank you, Ryan and Hiller! Close

Woke up in the morning to find out I had no hot water. Thinking my pilot light was out, I went up into my attic where my hot water heater is located to relight ... Read More

Woke up in the morning to find out I had no hot water. Thinking my pilot light was out, I went up into my attic where my hot water heater is located to relight the pilot. To my surprise, not only was the pilot light out, but I had standing water in my drip pan and a flowing leak from my temperature relief valve. Knowing I needed immediate help, I scheduled an appointment with Hiller online around 7:30 AM, and by 1:00 PM, William Gough arrived at my home to assess the situation. He quickly identified my water pressure was extremely high (120 PSI) and explained I needed to get it fixed immediately, not only to solve my water heater issue, but to prevent any further water related damage that could occur with that high level of pressure. He mentioned he could schedule a new heater to be installed if I desired it, but thought it might be possible to flush it and get it back into working order instead of replacing it, especially once I had my water pressure issue taken care of. He scheduled his team to come out to further evaluate and perform the required services. Later that day, Frank Croce and Chad arrived at my home earlier than their scheduled time. Upon further inspection, Frank found that water and sediment had already damaged the water heater insulation and its bottom (see photos), and he recommended a full replacement - he and Chad could do the flush and repair on it, but I would be on borrowed time before it started leaking again. I took Frank's advice and went ahead with replacing the water heater. Frank and Chad immediately got to work on installing my new water heater, as well as replacing my pressure regulating valve on my main water line downstairs to solve my water pressure issue. Within a few hours, they had me all fixed up (see photos of new water heater and PRV). I now have 60 PSI water pressure, hot water, and most importantly no leaks! Frank, Chad, and William were an absolute pleasure to work with and I truly appreciate all of their help. I'm extra appreciative because I understand working in a hot attic is not easy or comfortable, and not once did they complain about it even though they had every right to. All of these gentlemen went above and beyond the call of duty and deserve recognition for it. As a first time customer of Hiller, I was extremely impressed and will most certainly be calling on them for other services in the future. I hope Frank, Chad, and William will be the ones helping me again as well. Thank you, Team Hiller! Close

They are so professional and nice. Came out first estimate gave cost amount up front Decided to go with Hiller on Friday and have new unit completed on Wed. T... Read More

They are so professional and nice. Came out first estimate gave cost amount up front Decided to go with Hiller on Friday and have new unit completed on Wed. These people are awesome Both techs Shannon and Darrell were so nice along with being very informational. Love these people ? will always recommend them to my own friends family and customers. Thank you guys Close

Hiller was fantastic to work with. Joseph was top notch. He was early for the appointment. He diagnosed my problem in a few minutes. Left to pick up supplies an... Read More

Hiller was fantastic to work with. Joseph was top notch. He was early for the appointment. He diagnosed my problem in a few minutes. Left to pick up supplies and within an hour was back installing my new hot water heater. High quality work. I will definitely call Hiller again for any other future problems. Close

This is the first time I have done business with Hiller but will NOT be the last. I’ve had to have my heating and A/C completely replaced. Hiller to the resc... Read More

This is the first time I have done business with Hiller but will NOT be the last. I’ve had to have my heating and A/C completely replaced. Hiller to the rescue !!! They came, checked the situation and within 3 days, completed the installation. I was in contact with so many different people and I want to name each one because they each made it possible to get this done. There was Alex, Charlie, Dustin, Logan and Darren and not to forget all the woman who talked to me on the phone. They all were wonderful and the customer service is outstanding. If you want excellent service just call Hiller. Oh and don’t forget to join the Happy Hiller Club, you’ll be glad you did. Close

I had my first experience with this Hiller location today 2/11/21. Leland the Hvac Tech who responded could not have been any more pleasant to deal with. He is ... Read More

I had my first experience with this Hiller location today 2/11/21. Leland the Hvac Tech who responded could not have been any more pleasant to deal with. He is very knowledgeable in his field. Also an excellent communicator. He is a great ambassador for his company. I look forward to my next encounter. The annual contract for maintenance is unbeatable. Will recommend to all I can. Many thanks and Kudos on a job done well Close

Technician, Tommy, was extremely professional and knowledgeable about the installation and operation of a much-needed hot water circulating pump. He redid sever... Read More

Technician, Tommy, was extremely professional and knowledgeable about the installation and operation of a much-needed hot water circulating pump. He redid several aspects of the existing plumbing ensuring a successful and purposeful install. He fully explained the need, cost, options, etc without employing any pressure tactics. Very refreshing to works so diligently for a customer. His integrity, honesty, and ethics will undoubtedly lead me to use Holler in the future and, if possible, Tommy as the visiting technician. Close

Late evening call for to overflowing toilets at my rental property. Mainline paper blockage. Paul came out quickly and gave me a thorough explanation of his ins... Read More

Late evening call for to overflowing toilets at my rental property. Mainline paper blockage. Paul came out quickly and gave me a thorough explanation of his inspection and repair. He was personable and helpful and told me all costs upfront and explained everything thoroughly. Totally grateful for his prompt response and professional help. Close

We have David and Jason come out to our house today. They were both wonderful and professional as well as educational! They were able to diagnose our problem qu... Read More

We have David and Jason come out to our house today. They were both wonderful and professional as well as educational! They were able to diagnose our problem quickly and get it fixed fast. I am so grateful to both of them and the professionalism and kindness they showed us while being in our home. I would highly recommend them and will definitely call and request them when we have issues in the future. Close

Hiller was my first call when the attic A/C was dripping water down through the duct work. They got to us same day and were prompt and professional. Lance was a... Read More

Hiller was my first call when the attic A/C was dripping water down through the duct work. They got to us same day and were prompt and professional. Lance was an awesome technician. Polite, professional and thorough. I appreciate that he took the time to educate me on how to prevent this from happening again. Hiller earned my business as my go-to. Great Work! Close