Licensed Plumber in Cookeville, TN

Hiller of Cookeville-I had multiple people out today and they all did a phenomenal job. Brock with Hiller Heating and Cooling! Him and the crew went above and b... Read More

Hiller of Cookeville-I had multiple people out today and they all did a phenomenal job. Brock with Hiller Heating and Cooling! Him and the crew went above and beyond when helping with our septic tank issue. Not only did they expertly dig it out, but they also tackled the unexpected challenge of a tree trunk that was blocking access. They didn’t hesitate to go the extra mile, and his hard work, professionalism, and positive attitude made a stressful situation so much easier to deal with. And if you’re looking for someone who truly goes the extra mile, Paul is your guy. He’s always been dependable and dedicated when it comes to our septic system, but today he went above and beyond in a way most wouldn’t. Faced with a major issue in an older system, he didn’t hesitate he got in and did what had to be done, even jumping into the septic tank to remove a massive root blocking things up. That’s not just hard work, that’s commitment. Paul is knowledgeable, fearless, and one of the hardest workers I’ve ever met. Close

I am so pleased that Jerry Hiller insured that his staff corrected a deficiency on our Rinnai tankless water heater. We had it installed 2 years ago and it too... Read More

I am so pleased that Jerry Hiller insured that his staff corrected a deficiency on our Rinnai tankless water heater. We had it installed 2 years ago and it took up to 6 minutes for hot water in our kitchen and bath. We found out from other plumbers that the Rinnai did not have a recirculating element. Called Rinnai & they said our model did not have that element vs when we had it done in a previous location the company installed the model with the recirculating element. It was going to cost us upwards of $6K to have a plumber do this. I wrote Jerry Hiller and addressed such issues as when we had it installed no one told us there was different models, etc. and also addressed the importance of explaining to customers various options. Jerry Hiller went in to immediate positive action contacting the Cookeville team. Within days I was contacted by Ronnie who told me Jason would come out to do an assessment. He also stated that they would put an additional element underneath the furtherest bath. This was all done at no cost to us. Now we have hot water in seconds. Many thanks to Jerry, Ronnie, and Jason for being willing to go that extra mile to make corrections on behalf of the customer. VERY IMPRESSIVE! Close

Zachary Smith from the Cookeville TN branch was Outstanding in every way. He was more than thorough and treated me personally, taking my situation as an individ... Read More

Zachary Smith from the Cookeville TN branch was Outstanding in every way. He was more than thorough and treated me personally, taking my situation as an individual not just a customer. I can't say enough good things about Zach and Hiller. Hiller was recommended to me by A Lowe's plumbing professional when I needed a toilet install. Super service and Zach thank you again from the bottom of my heart. Close

Jose was precise in the repairing of my water heater. Absolute professional and gentleman during the whole repair. He educated me on the repair as well. I've be... Read More

Jose was precise in the repairing of my water heater. Absolute professional and gentleman during the whole repair. He educated me on the repair as well. I've been with Hiller Services since 2018, starting in Cookeville and then when I moved back to Signal Mountain. Thank You All for exceptional service. VO Close