Water Heater Installation and Repair Services

Sewage backup in toilets & bathtubs, YUK! Warranty serv couldn't dispatch local plumbers on a Fri eve, in our luvly small town of Franklin KY. My niece found ra... Read More

Sewage backup in toilets & bathtubs, YUK! Warranty serv couldn't dispatch local plumbers on a Fri eve, in our luvly small town of Franklin KY. My niece found raving reviews for Hiller. Chad (very knowledgeable), said blockage is city repair issue. City says get a local plumber, NEVER call Hiller Mr Joe, fine tune tested EVERTHING & exceeded my expectations!!! Wouldn't take tip. He & Chad are very senior patient. Mr Joe offered to return on Thanksgiving day if needed, wow. Friends say city is notorious for passing the buck. Jehovah's blessings Blessings to both you gentlemen, MGT, plz give them RAISES, as they reflect Hiller's standard of excellence. LFE Close

John, Jamie, Jennifer, and Roy are absolutely amazing. They came out when they said they would and gave us a fair price for the work to be done. They had to ret... Read More

John, Jamie, Jennifer, and Roy are absolutely amazing. They came out when they said they would and gave us a fair price for the work to be done. They had to return at a later date due to permits and what not and returned promptly to get the job done. They had my house up and running in no time flat and we will absolutely be using them again to bring power to our barns across the property. These guys need to be paid more because it’s employees like them that make Hiller such a good and reliable company. Thank y’all for all y’all’s hard work and professionalism. Close

Should have called hiller first. Unfortunately they were the 5th area company I called. Unlike the others they showed up on time and called me back when they sa... Read More

Should have called hiller first. Unfortunately they were the 5th area company I called. Unlike the others they showed up on time and called me back when they said they would. The technician Justin was courteous and professional. Showed up at the agreed time and promptly got to work on my system. Gave me a good explanation of what was wrong and a quote. Will definitely call them first in the future. Close

Jesse Upchurch came out promptly and diagnosed the situation exactly. Jesse was very nice and professional and friendly. Jesse gave extra information on the con... Read More

Jesse Upchurch came out promptly and diagnosed the situation exactly. Jesse was very nice and professional and friendly. Jesse gave extra information on the construction of the new build and was extra helpful. We will recommend Hiller to anyone we know. $69 to do the job was a wonderful blessing. Thank you all and especially Lisa who took the call she was especially helpful as well. Close

Jamie White came to my house today and installed a 20 amp service for my new pool. Could not ask for any better service, did great work and was very polite, cou... Read More

Jamie White came to my house today and installed a 20 amp service for my new pool. Could not ask for any better service, did great work and was very polite, courteous and clean. I would give Jamie ten stars!!! Close

You get what you pay for. Repairs done right the 1st time. Quality in everything they do. They have done electrical, water and gas lines for me. I have never h... Read More

You get what you pay for. Repairs done right the 1st time. Quality in everything they do. They have done electrical, water and gas lines for me. I have never had to call them back to repeat their work. Close

Hiller confirmed our plumbing appointment expeditiously! In addition, our Licensed Technician (Rod) was beyond exceptionally knowledgeable, patient, and phenome... Read More

Hiller confirmed our plumbing appointment expeditiously! In addition, our Licensed Technician (Rod) was beyond exceptionally knowledgeable, patient, and phenomenal! He not only fixed our dishwasher, he fixed our toilet in a very short amount of time!!! Close

We used this service for the first time! Our Technician Rod Payton was incredibly professional, very knowledgeable, friendly, and expedient. The Technicians go... Read More

We used this service for the first time! Our Technician Rod Payton was incredibly professional, very knowledgeable, friendly, and expedient. The Technicians got our clogged sink running in no time, gave us products they'd personally tested themselves to keep our pipes clean and clear in the future, and valuable tips on our garbage disposal maintenance. I can't say enough positive things about our experience. They came out less than 12 hours after we called with our problem. That's faster than anyone else we've used before. We'll be using Hiller for any future home maintenance issues for sure! Close

Customer service is top notch. Diana on the phones is extremely sweet & caring. Super helpful & kind.

Frozen pipe service. The day before Christmas, I called to get help thawing a pipe to our water heater in our attic. Despite a very busy day, the tech arrived 4... Read More

Frozen pipe service. The day before Christmas, I called to get help thawing a pipe to our water heater in our attic. Despite a very busy day, the tech arrived 45 minutes later and was so pleasant. The pipes were thawed in about 20 minutes and all was well. I was very pleased as we had company arriving with not water coming out of our hot water heater. Definitely will use again to relocate the hot water heater from our article to the garage Close

As always with Hiller, perfect service. Fast and efficient. A little expensive but if you want a Mercedes you don’t pay Chevy prices.

Joe was amazing! He came out earlier than expected and was super friendly and helpful. We got an estimate of repairs on the spot and will be making an appointme... Read More

Joe was amazing! He came out earlier than expected and was super friendly and helpful. We got an estimate of repairs on the spot and will be making an appointment to have him fix everything. Definitely recommend for their timeliness, expertise and kindness. Close

Took off work 3 hours early for the appointment window. (3-5p). Was called at 4:30 to tell me they couldn’t come til 8pm. So instead they came the next morn... Read More

Took off work 3 hours early for the appointment window. (3-5p). Was called at 4:30 to tell me they couldn’t come til 8pm. So instead they came the next morning. Once they were here… technician Logan did a good job and was quick. Just wish I was offered a discount since they did not show up to scheduled appointment. Close

Hiller is the best company I've found for HVAC and plumbing, and they just stand out generally among any kind of company for service and communication. The proj... Read More

Hiller is the best company I've found for HVAC and plumbing, and they just stand out generally among any kind of company for service and communication. The project manager for replacing my heat and air really went out of her way to explain all my options, instead of just giving a sales pitch, and responded whenever I had questions. I'm glad I called them. The customer service for my plumbing issue was just as helpful and responsive, and the tech went to a lot of trouble to find and fix the problem, when I wasn't sure I could get anyone to show up at all. I usually only write reviews if something is terrible and I feel I ought to warn people, but I was really impressed by Hiller, and I appreciate it. Close

The tech Chad was on time, kind and knowledgeable and was able to fix both my issues. Learned a slow flush toilet from purchasing house as a preexisting issue w... Read More

The tech Chad was on time, kind and knowledgeable and was able to fix both my issues. Learned a slow flush toilet from purchasing house as a preexisting issue was a toothbrush ? I’ll be having them back out to do my dishwasher install now also! Great company with honest employees. Service was top notch and quick! Thanks Hiller ? Close

I am very impressed with the job they done. They worked all day to get it all done and made sure everything was done right. They were very professional and were... Read More

I am very impressed with the job they done. They worked all day to get it all done and made sure everything was done right. They were very professional and were always willing to answer any questions we had. I would highly recommend Hiller to anyone with HVAC needs Close

Logan did a fantastic job. He found a birds nest in our pipe for the heat to go out. He was very professional, on time and helpful. We always call Hiller cuz th... Read More

Logan did a fantastic job. He found a birds nest in our pipe for the heat to go out. He was very professional, on time and helpful. We always call Hiller cuz they show up and know what to do when my boyfriend can’t figure something out. Close

I’d say the first thing I appreciated was not getting ghosted for the work. I’m a quirky person which means maybe you don’t have to come back for service ... Read More

I’d say the first thing I appreciated was not getting ghosted for the work. I’m a quirky person which means maybe you don’t have to come back for service if you’d like. Hiller came prepared and did a wonderful job. The plumber was knowledgeable and kept my mind at ease for the whole process. I look forward to continued service from this company. Close

Montel was very professional and actually went the extra mile by changing the smoke detector battery and putting moth balls under the house because he saw snake... Read More

Montel was very professional and actually went the extra mile by changing the smoke detector battery and putting moth balls under the house because he saw snake skins under there! Great service! Thanks so much! Close

Fast and very professional. They repaired and replaced part of my leaking main waterline where it entered the house. Didn't take them very long and it looks l... Read More

Fast and very professional. They repaired and replaced part of my leaking main waterline where it entered the house. Didn't take them very long and it looks like it should last a very long time. Hiller charges a bit more than some others but they communicate well and have the best people working for them and most of all, they respond when you call. Close

We used Hiller, after having the worst experience with Shane Elmore plumbing. Shane Elmore was unresponsive and didn’t show up when they said they would. They... Read More

We used Hiller, after having the worst experience with Shane Elmore plumbing. Shane Elmore was unresponsive and didn’t show up when they said they would. They also had the job marked as finished when the job hadn’t even been started. After finally canceling their services I called Hiller. It was nothing but positive from there out. Dispatch was lovely, Jesse, our plumber showed up EARLY and every time there was a text with his picture telling me when he would be at my home. Jesse was efficient and very communicative. He respected our home and did a wonderful job with him and his buddy getting our plumbing completed. I would 100% recommend Hiller, and give my accolades to Jesse for being so wonderful through out the process. What was taking Shane Elmore OVER two weeks, took Hiller TWO DAYS. Thank you! Close

Tech Savyon Howard was very professional, he was very knowledgeable, polite and answered all my questions. He would be someone I would want to take care of my n... Read More

Tech Savyon Howard was very professional, he was very knowledgeable, polite and answered all my questions. He would be someone I would want to take care of my needs again. I am retired and have had hundreds of employees and this young man would be the type of person I would want to work for me. Thank you for sending him today Close

Logan is the best technician :) and I have never had a bad experience with Hiller. They’re always here promptly within their 2 hour window, and will call you ... Read More

Logan is the best technician :) and I have never had a bad experience with Hiller. They’re always here promptly within their 2 hour window, and will call you in plenty of advance if they’re going to be delayed which I’ve only had happen once. They call you when they’re 20-30 minutes away, so you don’t have to sit around during the window if you have to run an errand or anything. Hiller is the best. Close

The plumber was very professional. He wore shoe covers in the house. Very nice man. I have additional services that I will need and Hiller was able to point m... Read More

The plumber was very professional. He wore shoe covers in the house. Very nice man. I have additional services that I will need and Hiller was able to point me in the right direction. I am so pleased that Hiller can do plumbing, electric and HVAC. One stop shopping!! Close

Easy scheduling, super friendly and very timely. Very professional. Explained problem and how they were going to fix it. Great group! I will definitely use Hill... Read More

Easy scheduling, super friendly and very timely. Very professional. Explained problem and how they were going to fix it. Great group! I will definitely use Hiller again! Close

The lady who answered the phone was very nice. She explained the service call fee and hourly rate. She made the service scheduled visit at our convenience. Coul... Read More

The lady who answered the phone was very nice. She explained the service call fee and hourly rate. She made the service scheduled visit at our convenience. Could not have been a better experience. Close

Jesse was so knowledgeable and quickly found the problem! An easy fix but one that I wouldn’t have found myself. Great price for the service! Would definit... Read More

Jesse was so knowledgeable and quickly found the problem! An easy fix but one that I wouldn’t have found myself. Great price for the service! Would definitely use them again! Close

The electrician Jamie was excellent! He explained everything before and during the process and even gave some helpful ideas that we used. I would highly recomme... Read More

The electrician Jamie was excellent! He explained everything before and during the process and even gave some helpful ideas that we used. I would highly recommend him. Close

Once again excellent service. Rod did a great job installing my new garbage disposal. Very knowledgeable and the price was reasonable. Plus love the online appo... Read More

Once again excellent service. Rod did a great job installing my new garbage disposal. Very knowledgeable and the price was reasonable. Plus love the online appointment booking and notification texts. Thank you again!! Close

Called on a weekend, very friendly upon calling and had a repair man at my home within 12 hrs of the call. Very knowledgeable repairman, professional and prompt... Read More

Called on a weekend, very friendly upon calling and had a repair man at my home within 12 hrs of the call. Very knowledgeable repairman, professional and prompt! Would highly recommend! Close

All Technicians that have serviced my home this year were very knowledgeable, efficient and professional. Hard to find those willing to come to Scottsville so ... Read More

All Technicians that have serviced my home this year were very knowledgeable, efficient and professional. Hard to find those willing to come to Scottsville so it is much appreciated Hiller services our area. Close

Very professional! Our tech Sayvon was on time, communicating with us along the way, cleaned up his job site (extra points) and made sure the job was done righ... Read More

Very professional! Our tech Sayvon was on time, communicating with us along the way, cleaned up his job site (extra points) and made sure the job was done right. He was on time and I especially appreciate that they send you a photo of the driver so you know who to expect. I will use them again! Heaven forbid I need it. lol Close

Needed a gas line installed for new range. Hiller was able to provide an assessment and quote within a few days. The technician was professional, wore shoe cove... Read More

Needed a gas line installed for new range. Hiller was able to provide an assessment and quote within a few days. The technician was professional, wore shoe covers to respect my home and provided a straightforward and honest quote. He was courteous and able to answer all my questions. An appointment was made for the install within a week, and the install crew showed up on time. They completed the job with the same level of professionalism and within the estimated time I was quoted. They kept me up to date with developments as they progressed through the install. I had used other plumbers before, and without exception their rates were extravagant to say the least. A shower faucet replacement for example cost $1000 for 40 minutes of labor! Hiller’s rates are significantly better and their personnel infinitely more professional. The project cost what I was quoted, no surprises. I would use them in the future and would recommend them in a heartbeat. Give them a shot, you may just be satisfied! Close

The ladies that answer the phone are very professional and helpful, they were able to get a technician in same day after hours to fix my water heater. My techni... Read More

The ladies that answer the phone are very professional and helpful, they were able to get a technician in same day after hours to fix my water heater. My technician Rod Payton was very knowledgeable and friendly. He already knew what the issue was without seeing the leak and came prepared to fixed the problem quickly. Very happy with the service I received today! Close