All the technicians who installed my generator were Awesome! They were professional and very knowledgeable, and I think went above and beyond to make sure every...
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All the technicians who installed my generator were Awesome! They were professional and very knowledgeable, and I think went above and beyond to make sure everything was done to my satisfaction. Jeremy Nickleberry and Cory Bryant also went over every step of the generator install and functions. They were both patient in explaining everything to me, and that is the kind of customer service you can truly appreciate.
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Dwight came to check the plumbing in which he explained the initial visit and the follow-up visit to complete the service. He checked my plumbing offering sugge...
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Dwight came to check the plumbing in which he explained the initial visit and the follow-up visit to complete the service. He checked my plumbing offering suggestions to keep everything running smoothly. He was approachable and professional.
Tony came the following day to check the cooling system. He checked for leaks and was ready to do the filters; however they had already been changed. He serviced my units and communicated that we would get another visited in the following months to check units for heating.
Cory did his checks on our electrical units and was VERY thorough. We were able to ask questions and we got informative answers in return. He gave us his number in case we had any questions later.
So far Hiller's service has been great! I wish we had known about this service when we first purchased our home, I believe it would have prevented a small problem from becoming a considerable larger problem.
Working in the present going forward, thank you!!!
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Jared and the other technician were both very thorough. Jared provided me with all of my options and he did a good job answering my questions, especially explai...
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Jared and the other technician were both very thorough. Jared provided me with all of my options and he did a good job answering my questions, especially explaining what could be causing my issues.
Also, he gave me good advice about my unit’s upkeep going forward. I felt like he knew his work. I am very glad that I called Hiller. I will definitely use them again.
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Dwight came to check the plumbing in which he explained the initial visit and the follow-up visit to complete the service. He checked my plumbing offering sugge...
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Dwight came to check the plumbing in which he explained the initial visit and the follow-up visit to complete the service. He checked my plumbing offering suggestions to keep everything running smoothly. He was approachable and professional.
Tony came the following day to check the cooling system. He checked for leaks and was ready to do the filters; however they had already been changed. He serviced my units and communicated that we would get another visited in the following months to check units for heating.
Cory did his checks on our electrical units and was VERY thorough. We were able to ask questions and we got informative answers in return. He gave us his number in case we had any questions later.
So far Hiller's service has been great! I wish we had known about this service when we first purchased our home, I believe it would have prevented a small problem from becoming a considerable larger problem.
Working in the present going forward, thank you!!!
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Kade is very professional and knowledgeable. He lays out the visit and takes you through the inspection. He asked me many questions and was able to easily answ...
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Kade is very professional and knowledgeable. He lays out the visit and takes you through the inspection. He asked me many questions and was able to easily answer mine. This is why I'm a Happy Hiller club member. Thank you Hiller ?
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Excellent experience! Kendrick my technician came out and had my electrical issue resolved in less than 30 minutes. Absolutely amazing work and completely court...
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Excellent experience! Kendrick my technician came out and had my electrical issue resolved in less than 30 minutes. Absolutely amazing work and completely courtesy and professional the entire time. 10 out of 10 experience.
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The thermostat in my bedroom stopped working. We called Hiller and they dispatched Matthew to come out to make the repairs. After careful assessment, he replace...
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The thermostat in my bedroom stopped working. We called Hiller and they dispatched Matthew to come out to make the repairs. After careful assessment, he replaced the thermostat with a new that worked great. Matthew was very personable, did an excellent job and I would highly recommend him and Hiller services. Thank you.
However, he did charge me $506 to replace a thermostat with one he had in the back of his van. I think that’s very high for west TN.
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The online scheduling process was easy and convenient. They confirmed and notified me of the upcoming appointment, and I heard from the plumber when he was on ...
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The online scheduling process was easy and convenient. They confirmed and notified me of the upcoming appointment, and I heard from the plumber when he was on the way. Tucker was on time, professional, and explained the issue and options for repair very clearly. Will happily call Hiller again and recommend them to others.
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The thermostat in my bedroom stopped working. We called Hiller and they dispatched Matthew to come out to make the repairs. After careful assessment, he replace...
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The thermostat in my bedroom stopped working. We called Hiller and they dispatched Matthew to come out to make the repairs. After careful assessment, he replaced the thermostat with a new that worked great. Matthew was very personable, did an excellent job and I would highly recommend him and Hiller services. Thank you.
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I'm a real estate broker in Memphis. My team sells around 450 houses a year and we constantly see companies ripping our clients off. Hiller is great. I just us...
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I'm a real estate broker in Memphis. My team sells around 450 houses a year and we constantly see companies ripping our clients off. Hiller is great. I just used them and they are very fair and prompt. I will recommend them to all of our clients moving forward. Don't use HVAC companies that start with c in Memphis. They will rip you off.
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Hiller gave us the best price for a very large amount of work that needed to be done for my old house. Dee showed up early to our appointment and broke down wha...
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Hiller gave us the best price for a very large amount of work that needed to be done for my old house. Dee showed up early to our appointment and broke down what was actually needed. 2 electricians were sent out and they finished a complete rewire of the house in under 8 hours (it was a mess. I expected longer).
They will be my first call for any work needed from now on.
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Had a very good first experience with Hiller. They were able to schedule me first thing, same day. The tech was courteous, knowledgeable, and efficient. I will ...
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Had a very good first experience with Hiller. They were able to schedule me first thing, same day. The tech was courteous, knowledgeable, and efficient. I will definitely use them again for an electrical issue based on the service I received today.
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From the person answering the phone, scheduling my appointment to Tucker coming out and rendering services, all were truly kind and comforting. Tucker was a God...
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From the person answering the phone, scheduling my appointment to Tucker coming out and rendering services, all were truly kind and comforting. Tucker was a God send. His disposition is commendable and one can easily tell he takes pride in his work.
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Very efficient and professional! I am so thankful for Happy Hiller! They were able to come out late night to help unclog our sewer lines. They will take time aw...
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Very efficient and professional! I am so thankful for Happy Hiller! They were able to come out late night to help unclog our sewer lines. They will take time away from their families to help take care of yours. I especially want to give great thanks and appreciation to our amazing technician, Chris, for giving us such great costumer service and getting everything back going for us! I highly recommend this team!
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Very impressed. Called for an appt @1and given appt for between 3-5. Notified @245 they were on the way. Tech was pleasant and informative of my problem. Had t...
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Very impressed. Called for an appt @1and given appt for between 3-5. Notified @245 they were on the way. Tech was pleasant and informative of my problem. Had to call their PM who arrived within 20. My drained was cleared and had potential problems discussed and evaluated within a 45 minute window. Very pleased!!
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I needed a new HVAC system and chose Hiller. They had the best deal of the 5 companies that I called. It was installed the next day. Their install crew were ver...
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I needed a new HVAC system and chose Hiller. They had the best deal of the 5 companies that I called. It was installed the next day. Their install crew were very nice and professional. I am Very happy.
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Young man very polite and called me at work from my home. It was raining and it made it difficult for him to complete his evaluation of my issue but he was will...
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Young man very polite and called me at work from my home. It was raining and it made it difficult for him to complete his evaluation of my issue but he was willing to wait to see if the rain would stop so he could Thankfully he did and was able to find and fix my problem all in a timely and economical way. Very appreciative he was willing to wait for the weather to clear enough to complete the evaluation. Thanks Hiller!!
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I had two services provided by Hiller P/H/C/E on July 8 (electrician, Jeremy) and July 11 (AC, Hagan & Matthew). All of the Technicians were excellent, courteo...
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I had two services provided by Hiller P/H/C/E on July 8 (electrician, Jeremy) and July 11 (AC, Hagan & Matthew). All of the Technicians were excellent, courteous, and professional. They knew what they were doing. It took them a bit longer than I expected to service/clean the PTAC units, but understandable with circumstances and location. They made sure they would not make or leave a mess or damage anything. I will use them again and do recommend Hiller and these men. Thanks guys.
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Love Hiller! Your Customer Service agents are Awesome and so are your technicians! My air conditioner went out on a Saturday and by Sunday. Matthew came out and...
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Love Hiller! Your Customer Service agents are Awesome and so are your technicians! My air conditioner went out on a Saturday and by Sunday. Matthew came out and quickly had the problem solved and my air conditioner up and running! He is the best! Matthew is an Awesome technician, and wonderful At Customer Service! Top Notch!
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HVAC stopped cooling last night, so I made appointments with Hiller and another service. Neither was able to offer same day service, however, Hiller called as s...
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HVAC stopped cooling last night, so I made appointments with Hiller and another service. Neither was able to offer same day service, however, Hiller called as soon as they had a cancellation and dispatched technician Zach King to the house, where he quickly diagnosed and repaired the issue. So, I not only got same-day service, but a 2-year P&L warranty! And a cool living room on a 90-degree day! I am a Happy Hiller Club member for a reason.
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We had an emergency situation at our house with our electrical panel that required immediate attention. We looked for someone local, with good ratings who had s...
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We had an emergency situation at our house with our electrical panel that required immediate attention. We looked for someone local, with good ratings who had same day availability and Hiller fit the bill. They had Corey ant our house in under 1.5hrs. The communication for an appointment is great - they txt you updates and even a picture of who to expect, with a tracking app so you can see how far away they are. When Corey arrived he was able to assess and diagnose the problem quickly. He provided us with an estimate for services on the spot, pictures and videos of the problem and helped us prepare our house so we could spend the night there safely. Ultimately we will go with work through our warranty coverage because it is cheaper, so I can’t speak to the quality of the work, but the immediate attention to our problem, clear communication and knowledge of the technician were definitely 5-star.
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Great experience. They came out the day after I requested service and had everything working quickly. Taylor was courteous and professional. He let me know he w...
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Great experience. They came out the day after I requested service and had everything working quickly. Taylor was courteous and professional. He let me know he was on the way an hour before he showed up and answered all of my questions about the job. I will definitely use this company again.
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Great Company to have in your home. They installed a hot water heater in February, and the two guys did a wonderful job, they cleaned up after themselves. Showe...
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Great Company to have in your home. They installed a hot water heater in February, and the two guys did a wonderful job, they cleaned up after themselves. Showed respect for our home, they were truly professional. We called them out today for new shower head and fixers, did and awesome job, the technicians are always very polite. Great Company to have in your home. Very, Very, professional Company.
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Love this company, they show so much respect for your home when they come inside. I had a hot water tank installed in February, they did and awesome job. They ...
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Love this company, they show so much respect for your home when they come inside. I had a hot water tank installed in February, they did and awesome job. They came out today to install new bath room shower head and fixtures. The young man was only here about and hour. He was so nice and professional. The only thing I can recommend is bring us a T shirt ? next time.?. Such a friendly company to do business with.
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My first experience with Hiller Plumbing was last year for my generator. Today I needed plumbing service. I appreciate the convenience of booking an appointment...
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My first experience with Hiller Plumbing was last year for my generator. Today I needed plumbing service. I appreciate the convenience of booking an appointment online. The Technician Tucker, was very knowledgeable and thorough in finding the issue. Everything was explained in layman’s terms. Unfortunately, more time is needed to correct the issue but I’m confident that it will be done with precision.
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It was Friday night, at 11 PM and still the gentleman who came to help us was very pleasant and very professional. He fixed the problem efficiently in record ti...
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It was Friday night, at 11 PM and still the gentleman who came to help us was very pleasant and very professional. He fixed the problem efficiently in record time. I was expecting the bill to be three times more than the one I paid. Highly recommended!
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Fast and easy scheduling and an on time arrival were a great start. Nathan Henderson was my technician and he was incredibly kind, efficient, and knowledgeable ...
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Fast and easy scheduling and an on time arrival were a great start. Nathan Henderson was my technician and he was incredibly kind, efficient, and knowledgeable - got my exterior outlet fixed in a snap! He also gave me great advice on breaker issues so I can save money in the future and the pricing was very fair. Hard to find good, honest companies like this, I’ll definitely be using Hiller again!!
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Absolutely fantastic, came out right away knew exactly what to replace - the capacitor. I love Hiller and that’s why I’ve been a club member for years! Tha...
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Absolutely fantastic, came out right away knew exactly what to replace - the capacitor. I love Hiller and that’s why I’ve been a club member for years! Thank you so much!!!
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A couple years ago we purchased the service contract with Hiller where they would come out ever so often and service my HVAC systems. Not long after we purchase...
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A couple years ago we purchased the service contract with Hiller where they would come out ever so often and service my HVAC systems. Not long after we purchased it, a technician came out and serviced everything. Said we were good to go and that the capacitor on my AC unit was eventually going to go out but it was still good to go. That night we noticed we lost all cold air. Luckily, it was almost fall and it was not too hot so we were fine. I did find it ironic that they serviced it and a few hours it went out. I chalked it up to bad luck and I knew that part was not too expensive.
Fast forward to 4/23/24. Technician came out. Cleaned the AC and serviced everything like usual. I saw him leaving as I was just coming home from work (my wife was present for the service). He apologized for taking my driveway as I was coming home. I told him no big deal we just caught each other at the right time. Well, that night my wife had noticed that the thermostats were set for 65 degrees by the technician who did not change them back! Its April, and we had it set for 72 because it was not that warm outside. Even though the thermostat said 65, it was not getting cooler than 69 in the home. I said to turn it off and lets just reset it for 72 like we have it and the tech must have forgot to bring it back to what we had it on. When we did that, our whole house smelled like it was on fire. This caused us to panic, so we rushed to turn it off. I went outside and noticed that there was a thick cover of ice on a pipe coming from the unit. It burnt up the motor in my unit. They claimed well, this would have happened eventually and that I needed a new motor. They would discount the part that was $1000 to $700. I find it completely dishonest that something like this would happen twice literally right after a technician had "serviced" our system. I will be cancelling my service contract with Hiller because this seems to be dishonest. Do not tell me everything is "good to go" and literally a few hours my house smells like its on fire while my 3 children are asleep. I am glad I was home or who knows what could have happened. In the end, I feel like this would have been avoided had the technician taken the thermostat back out of 65 degrees and brought it back to 72 in the month of April when it was not hot to begin with. No wonder it froze up.
Update: Someone from customer service reached out within 30 mins of this review. They spoke to my wife and said that since it was not noted on the initial service yesterday that they would compensate for the entire repair. I was not expecting a complete free part and in fact, I would have negotiated to come to an agreement on me paying something due to the serviceman doing labor. However, they refunded me everything. I am astonished and at a loss for words at the customer service. They did not tell me to change my review in order to receive the refund. They said they would do this no matter my choice. Therefore, based off the customer service I have received. I am going to change my review to 5 stars and keep my contract of service with Hiller. If they are going to be this thorough to correct things, even when they did not have to, then I am going to be a loyal customer. Thank you again, Hiller.
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Hiller was the only company that advertised 24/7 emergency services that answered the phone on a Sunday, Easter no less, called a tech to see if he could get to...
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Hiller was the only company that advertised 24/7 emergency services that answered the phone on a Sunday, Easter no less, called a tech to see if he could get to me that day(he couldn’t), but scheduled an appointment just so I could be on the books for service.
I highly recommend them for customer service! The tech scheduled to do my service the next day was early than the appointment time!
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From the booking of appointment very professional and great attitude. Kylan was my technician very professional great attitude fast and got the job done right. ...
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From the booking of appointment very professional and great attitude. Kylan was my technician very professional great attitude fast and got the job done right. Definitely will recommend and use again if needed!! If it wasn't for the reviews I read I probably would've gone with another company. Thanks for the reviews from the other customer which led me to make the right choice!!!
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Service technicians were on time, polite, covered your floors to protect them and the equipment started up as advertised. They spent time after the installation...
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Service technicians were on time, polite, covered your floors to protect them and the equipment started up as advertised. They spent time after the installation to show us how to use the new programmable thermostat, set up the app on my home network and us it. We could not have had a better experience. Thanks,
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I had an outlet I was super concerned about (sparking, etc.) They came within 24 hours and fixed it. It was worse than I thought, and I'm lucky I called when I ...
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I had an outlet I was super concerned about (sparking, etc.) They came within 24 hours and fixed it. It was worse than I thought, and I'm lucky I called when I did or I could have burnt my house down. They were on time, super professional, and very kind. I definitely have a new company to call for electrical issues. I highly recommend them!
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Tony was absolutely excellent. Same day within about 2 hours (other places I called would’ve been 6 hours or the next day, and with a baby at home, that just ...
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Tony was absolutely excellent. Same day within about 2 hours (other places I called would’ve been 6 hours or the next day, and with a baby at home, that just wasn’t ideal). Diagnosed the problem within about 5 minutes, got our heat back up, and then promptly returned the next day with the part needed to ensure it would safely continue to work. If highly recommend and will use their services again without question.
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Absolutely marvelous! Had another company, through my home warranty, come out. Explained issue. Their tech did not listen. After he I still had the same issue. ...
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Absolutely marvelous! Had another company, through my home warranty, come out. Explained issue. Their tech did not listen. After he I still had the same issue. After a couple of weeks of trying to get ahold of him I called Hiller. Their tech came out and immediately identified the problem. He came up with a plan to come out and make repairs. Showed when they said they would. Repairs took half the time they thought. I am very satisfied with Hiller's service. The professionalism of their personnel.
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Kylan is not only the best plumber I've ever met, but also the best person I've met in quite some time.
He's friendly, knowledgeable and honest. He truly care...
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Kylan is not only the best plumber I've ever met, but also the best person I've met in quite some time.
He's friendly, knowledgeable and honest. He truly cares about his character. He treated my elderly mother like family. He's welcome to come to my house on Thanksgiving!
We will request him and recommend him anytime.
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They arrived when they said they would Tucker, the Technician was very nice and knowledgeable. He explained things as he went along. Highly recommended.
The company and their employees have been excellent in all the departments I have worked with. They are speedy in getting out to service my appliances and do r...
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The company and their employees have been excellent in all the departments I have worked with. They are speedy in getting out to service my appliances and do repairs. The customer service is excellent in answering my many questions. They are a Happy friendly company.
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Good reliable service is hard to find. I needed an electrician within a short time window and Hiller came through earlier than expected. From the telephone call...
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Good reliable service is hard to find. I needed an electrician within a short time window and Hiller came through earlier than expected. From the telephone call (someone actually answered the phone) through the time the electrician arrived, accessed the issue all under 2 hours; excellent service; I would not hesitate to refer or call again if a need arises, thanks Hiller!
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The Hiller Team was very responsive in communications, and completed our repairs quickly and efficiently. We were please with the service we received from this ...
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The Hiller Team was very responsive in communications, and completed our repairs quickly and efficiently. We were please with the service we received from this company, and highly recommend them!
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I've been very happy with Hiller. Great people and do good work. I had issues with my furnace, but they came out right away, and it was all was covered by warra...
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I've been very happy with Hiller. Great people and do good work. I had issues with my furnace, but they came out right away, and it was all was covered by warranty. They even tossed in a new air filter that I had bought previously. They do a great job of letting you know when they will be on site as well. Just overall 5 stars and can't ask for more.
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We were very satisfied with the work Hiller performed. Very efficient and fairly priced. Would definitely use them again.
I am Satisfied with the work done on my slow drain. The technician, I think his name is Gary. He was very responsive and respectful. I will ask for him on my ne...
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I am Satisfied with the work done on my slow drain. The technician, I think his name is Gary. He was very responsive and respectful. I will ask for him on my next trip. Thank You
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Very professional! They called before arriving, explained all charges up front, explained their findings and finished the work in a very reasonable amount of ti...
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Very professional! They called before arriving, explained all charges up front, explained their findings and finished the work in a very reasonable amount of time. Will definitely call them again if needed.
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These folks are the absolute best. Every person that came to my house was a little early for the scheduled time and was genuinely friendly and helpful. I had to...
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These folks are the absolute best. Every person that came to my house was a little early for the scheduled time and was genuinely friendly and helpful. I had to have my water heater replaced and the installation team wasted no time and did an outstanding job. I can’t say enough good things about this company. If you’re searching for a plumber or HVAC tech then search no further.
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Hiller
Home Generator
To whom this may concern
My name is Les Hines
I recently purchased a home generator from your company. Casey was the salesperson that sold...
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Hiller
Home Generator
To whom this may concern
My name is Les Hines
I recently purchased a home generator from your company. Casey was the salesperson that sold me my unit. This guy knew what he was talking about he let me know as a customer he would take care of me beginning and end of sale. He talked with me about everything I needed to know to make a large purchase like this. He sold me on the Generic system. After the sale your company sent out some installers Stephen,Kylan and Nathan. These guy's really knew there job they even included me in by talking to me almost every step of the way. They came by my house looked at whatever they needed to look at left and came back with everything they needed to get the job done. Then they installed my system from top to bottom insideandout. These guys knew there job didn't even need any instructions, knew it from there heads they spent most of the day installing. They did a top notch job at my house. So many times customers dont take the time to let the company know how good there employees are so a special thanks to Casey, Stephen,Kylan and Nathan. Thank you Hiller
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The best experience ever!!!
Josue arrived with another electrician by the name of Thomas. These gentleman were professional, kind and just a joy to work with. ...
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The best experience ever!!!
Josue arrived with another electrician by the name of Thomas. These gentleman were professional, kind and just a joy to work with. The job I needed to have done was thoroughly explained and in detail, therefore I felt at ease with proceeding, which was to have a light switch installed along with a wired light fixture. The cost of the job was very reasonable. Josue felt like a member of the family!!! In the future, whenever I need anything replaced, fixed or installed, I will definitely request Josue as the technician!! I'm very happy with the service that I received!! Thank you Josue!!
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I became a member of the Happy Hiller Club over the summer. They have been out to service different things in my Home since then. Their employees are very polit...
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I became a member of the Happy Hiller Club over the summer. They have been out to service different things in my Home since then. Their employees are very polite and I recommend them for anything relating to plumbing, heating and air-conditioning or electric.
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Tucker was very thorough and explained everything well. Five star! Highly recommend. Came out during after hours and provided excellent service!
I had Chris and keelan came out and we’re absolutely amazing! They were nice quick efficient and a hard working team! I’m definitely using them in the futur...
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I had Chris and keelan came out and we’re absolutely amazing! They were nice quick efficient and a hard working team! I’m definitely using them in the future as well!
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Kylan the technician was not only punctual he was actually early. He was very professional and courteous. Took him just a minute to diagnose the problem. Once h...
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Kylan the technician was not only punctual he was actually early. He was very professional and courteous. Took him just a minute to diagnose the problem. Once he got his equipment into the house, he cleared the drain first try in a short time. I highly recommend this company have used them other occasions, and will so in the future.
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The technician was great about letting me know when he was coming. They did a great job of installing our water filter and we can tell the difference in quality...
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The technician was great about letting me know when he was coming. They did a great job of installing our water filter and we can tell the difference in quality just After just a week .
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Hiller is our first call for all of our repair needs that they cover!!! Superb service in any temperature!!! I felt bad for the last repair call because it was ...
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Hiller is our first call for all of our repair needs that they cover!!! Superb service in any temperature!!! I felt bad for the last repair call because it was extremely hot and our air went out!!! I offered water and he told me he kept some in the van which made me glad!!! Very courteous and efficient as usual!!! Keep good people and keep up the great customer service and you will never have to worry about keeping customers!!! ?
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Absolutely the best experience I’ve had with any type of home improvements. The staff was always on time, professional and courteous. The only generator insta...
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Absolutely the best experience I’ve had with any type of home improvements. The staff was always on time, professional and courteous. The only generator installation company that actually followed through with the whole process and did it in an incredible time frame. I will use this company from now on concerning any HVAC or plumbing.
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Hiller was quick and professional even in a Sunday!. Got the job done fast especially when you need power!! Rebuilt my entire destroyed meter box and piping. E...
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Hiller was quick and professional even in a Sunday!. Got the job done fast especially when you need power!! Rebuilt my entire destroyed meter box and piping. Excellent company and staff!
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Tucker was very professional and respectful. Once we were given the estimate it never changed even after little things changed. He went over and above what was ...
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Tucker was very professional and respectful. Once we were given the estimate it never changed even after little things changed. He went over and above what was expected. Will absolutely use both Hiller and Tucker again.
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Chris was at my house about 45mins after I called for service on a holiday! He knew the problem in a matter of minutes and had it fixed in what seemed like only...
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Chris was at my house about 45mins after I called for service on a holiday! He knew the problem in a matter of minutes and had it fixed in what seemed like only seconds. He was so nice so helpful and showed me everything he was doing. And the price was very reasonable. Very excellent experience with this company!
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Holler is our first call for all of our repair needs that they cover!!! Superb service in any temperature!!! I felt bad for the last repair call because it was ...
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Holler is our first call for all of our repair needs that they cover!!! Superb service in any temperature!!! I felt bad for the last repair call because it was extremely hot and our air went out!!! I offered water and he told me he kept some in the van which made me glad!!! Very courteous and efficient as usual!!! Keep good people and keep up the great customer service and you will never have to worry about keeping customers!!! ?
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I had a great experience with James from Hiller. From the moment I inquired about their A/C services, their communication was top-notch. They were prompt and pr...
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I had a great experience with James from Hiller. From the moment I inquired about their A/C services, their communication was top-notch. They were prompt and professional, arriving on time as promised. James was not only knowledgeable but courteous, making sure to explain the issue to me in a way I could understand. The best part was that they solved our A/C problem swiftly and efficiently and without any delays which is exactly what you need in the Memphis heat! I recommend Hiller to anyone in need of reliable and efficient cooling services.
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Tony came to check on my AC after it went out yesterday. My house was 88 degrees when he showed up. He cleaned and fixed it, walked me through different package...
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Tony came to check on my AC after it went out yesterday. My house was 88 degrees when he showed up. He cleaned and fixed it, walked me through different packages that Hiller offered, and by the time he left the house had already dropped 3 degrees. I’m very happy with Hiller and Tony. I definitely Felt like he was trying to help me rather than just sell more to me. It was the most inexpensive option, he was kind, fast, and now I’m not sweating! Thank you Hiller and Tony!
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My shower faucet was not working in the home I moved into a few months ago. Chris Fuller from Hiller located the needed part to rebuild the faucet. (Replacement...
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My shower faucet was not working in the home I moved into a few months ago. Chris Fuller from Hiller located the needed part to rebuild the faucet. (Replacement was not possible due to the age of the hardware.) It's working great now! Thank you!
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My technician, Timothy Vance, was very thorough, efficient and professional. Tim did a great job! This was my first ever service call using Hiller, and will c...
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My technician, Timothy Vance, was very thorough, efficient and professional. Tim did a great job! This was my first ever service call using Hiller, and will continue to use Hiller in the future for our plumbing, electrical and HVAC repair needs.
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Corey with Hiller Electric was wonderful. He was honest, professional, responsive and performs quality work. I have had difficult times in the past finding qual...
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Corey with Hiller Electric was wonderful. He was honest, professional, responsive and performs quality work. I have had difficult times in the past finding quality electricians in the Memphis area, and it far exceeded my expectation. I would highly recommend him and his team!
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I called Hiller after my AC stopped working for an emergency service call over the weekend. The customer service rep was so pleasant to work with and scheduled ...
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I called Hiller after my AC stopped working for an emergency service call over the weekend. The customer service rep was so pleasant to work with and scheduled me for their next available appointment.
I knew going into the repair that it was likely my system would need to be replaced as it was well past it's life span, so I asked if instead of just quoting repairs if Hiller would also quote replacing the system as well. They came out the next day, providing the quotes, and I went forward with replacing the system, which happened the next day. Unfortunately, the technicians ran into some issues with the install, so it ended up taking two additional days, but they made sure to bring portable AC units to help keep the house comfortable while they continued the work. And in the end, despite the extra labor and parts needed to complete the job, I was only invoiced exactly the estimated cost I agreed to.
Overall, I am incredibly happy with the service Hiller provided, and will use them again for maintenance in the future.
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I have used this company twice, once for a water heater replacement and once for plumbing. Each time they were professional, on time, quick, and did an excellen...
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I have used this company twice, once for a water heater replacement and once for plumbing. Each time they were professional, on time, quick, and did an excellent job. The communication in the office and on-site was wonderful. Great experiences for already stressful situations!
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Jarred and the other 3 crew members were all very professional and helpful. They showed up on time and finished our major HVAC repair in 1 day, caused by very p...
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Jarred and the other 3 crew members were all very professional and helpful. They showed up on time and finished our major HVAC repair in 1 day, caused by very poor work and short cuts by a different company previously.
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Recommended by our son. First time to use Hiller. Very easy to make an appointment. Call 1/2 hour before appt. time. Very pleasant technician Christopher Green...
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Recommended by our son. First time to use Hiller. Very easy to make an appointment. Call 1/2 hour before appt. time. Very pleasant technician Christopher Greenhaw. Fixed quickly and very reasonable price. Will definitely use next time. Thank you
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They have excellent customer service! Every time I have called, the employees have always been courteous, and they get appointments booked quickly. The field ...
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They have excellent customer service! Every time I have called, the employees have always been courteous, and they get appointments booked quickly. The field employees are friendly, professional, knowledgeable, and they work quickly to resolve problems.
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Hiller has been great so far. We joined the HH club last year and have been pleased with each visit. All of their tradesmen have been very professional and prof...
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Hiller has been great so far. We joined the HH club last year and have been pleased with each visit. All of their tradesmen have been very professional and proficient.
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David did an incredible job finding the Freon leak and educating us on the importance of regular cleaning and maintenance. He actually took us outside and *sho...
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David did an incredible job finding the Freon leak and educating us on the importance of regular cleaning and maintenance. He actually took us outside and *showed us* the unit, how it works and impending damage that came be cause by not keeping it clean. Eye opening and so very appreciated.
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Had Steven (maybe Stephen) out to repair an outlet. I had an appointment with another company that never showed up and I had to call to find out I was cancelled...
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Had Steven (maybe Stephen) out to repair an outlet. I had an appointment with another company that never showed up and I had to call to find out I was cancelled. Called Hiller hoping to have an appointment next week and they told me someone could be out in a couple hours. Tech was right on time, was courteous and friendly. Explained the issues in layman’s terms and thoroughly explained my options. He diagnosed and fixed the problem in 45 minutes. Probably would have been less but I’m a talker. Price was reasonable. Would not hesitate to use their services again. I hope this review gets steven/Stephen the recognition he deserves as an exemplary model of customer service.
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Quoted Monday, installed as planned on Wednesday by a team of polite professionals. We received exactly what we ordered and everything is working as expected. W...
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Quoted Monday, installed as planned on Wednesday by a team of polite professionals. We received exactly what we ordered and everything is working as expected. We are very pleased with Hiller service.
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The electrician that came out was named Stephen. He was well spoken and knowledgeable at his field of work. Was very respectful of my home and did very good wor...
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The electrician that came out was named Stephen. He was well spoken and knowledgeable at his field of work. Was very respectful of my home and did very good work. I would definitely recommend using this company with this technician again. No hidden fees. Everything was explained upfront. Did a great job.
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Excellent electrical service experience start to finish with a tripped breaker that would not reset. The online scheduling process was straightforward and easy....
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Excellent electrical service experience start to finish with a tripped breaker that would not reset. The online scheduling process was straightforward and easy. The pre-appointment communication via text and email was also good with confirmation, reminder and "technician on-the-way" notices accurately delivered. Stephen J was highly professional in diagnosing and fixing the problem, and additionally he was very helpful and informative in reviewing and discussing the peculiarities of the 40 year-old wiring in my 90 year-old house. I felt that I got more than just a repair, I got personalized service and great advice. Highly recommend!!!
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Hiller has been AMAZINGLY professional, reliable, and all-around great to work with since day one. They went above and beyond when installing my zoned system, d...
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Hiller has been AMAZINGLY professional, reliable, and all-around great to work with since day one. They went above and beyond when installing my zoned system, didn't charge me for any unforeseen costs over the quote, and they have since done additional installs and maintenance promptly and at a very reasonable price. I won't use anyone else.
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Stephen called to let me know he was in my area and that he would be coming to my house. Once he got there he asked what I was having an issue with. In a matter...
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Stephen called to let me know he was in my area and that he would be coming to my house. Once he got there he asked what I was having an issue with. In a matter of 15 minutes he was able to get to the root of the problem and also explained to me what was going on. I am so thankful for the professional and timely service I received the same day that I called. I recommend this company to anyone that is in need of electrical repair. They’re reasonably priced too!
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Stephen called to let me know he was in my area and that he would be coming to my house. Once he got there he asked what I was having an issue with. In a matter...
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Stephen called to let me know he was in my area and that he would be coming to my house. Once he got there he asked what I was having an issue with. In a matter of 15 minutes he was able to get to the root of the problem and also explained to me what was going on. I am so thankful for the professional and timely service I received the same day that I called. I recommend this company to anyone that is in need of electrical repair. They’re reasonably priced too!
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Hiller was so professional and amazing! They went above and beyond to help us with our plumbing needs and did so QUICKLY! I will definitely be using them again ...
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Hiller was so professional and amazing! They went above and beyond to help us with our plumbing needs and did so QUICKLY! I will definitely be using them again the next time we have an issue. I’m happy I chose Hiller ;)
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Installer was polite and did a very good job.
Seem to be willing to the extra mile.
Even didn’t mind me being curious.
Willing to answer any of my questions.
The technician was very courteous and very knowledgeable in the sense of having the ability to explain in detail about the problem and then the solution. On tim...
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The technician was very courteous and very knowledgeable in the sense of having the ability to explain in detail about the problem and then the solution. On time and went above and beyond to make sure I was satisfied with their service. The price was very reasonable and affordable especially in the current economic times ! I would recommend Hiller to anyone who needs plumbing service.
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They arrived on time and did a great job in a professional manner. The system works great. The house is cool again. I would recommend Hiller to anyone.
5 Star service! Both air conditioning units went out at the same time! I called and Vonda answered the phone. I explained my emergency, wife serious illness and...
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5 Star service! Both air conditioning units went out at the same time! I called and Vonda answered the phone. I explained my emergency, wife serious illness and without air conditioning. She made a wonderful experience for me by her willingness to help. Tony, their technical repair expert just left our home. Both units are running! He is outstanding and knowledgeable!!! Vonda, Tony and Hiller Company are an answer to prayer! Exceptional service and people! God bless them!! They are #1!
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I would recommend Hiller Services to anyone. The ac unit at my church was not working and they fit us into their schedule timely. I received a 30 minute notic...
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I would recommend Hiller Services to anyone. The ac unit at my church was not working and they fit us into their schedule timely. I received a 30 minute notice prior to their arrival. They diagnosed the problem and made repairs timely. They were affordable for our repair budget. The second time we used Hiller to repair our heating unit. They sent a great repairman in Chris who did the work timely. He was very courteous!
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Estimate for adding a dedicated electric line for our new hot tub. Tech arrived on time, was knowledgeable and patient with questions. Gave us two scenarios to...
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Estimate for adding a dedicated electric line for our new hot tub. Tech arrived on time, was knowledgeable and patient with questions. Gave us two scenarios to complete the work. Kylen was professional and helpful.
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Tech arrived on time and was very courteous. Just needed three smart switches installed and he worked quickly and did a fine job. Answered my questions and gave...
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Tech arrived on time and was very courteous. Just needed three smart switches installed and he worked quickly and did a fine job. Answered my questions and gave an overall professional experience. Will be recommending to orhers.
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My wife and I had been dealing with a plumbing problem with our toilet for 2 years and I finally said enough is enough. On Friday, June the 3rd I called Hiller....
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My wife and I had been dealing with a plumbing problem with our toilet for 2 years and I finally said enough is enough. On Friday, June the 3rd I called Hiller. On Monday at the time of our appointment, we met Dwight Smith their technician. I will start by saying this, Dwight Smith has 30 years experience and without question is a 5 Star technician. He is truly a professional.
He repaired our toilet and resolved our issue from previous work performed by another plumber. While he was here we asked about the repair of a leaky faucet on a whirlpool garden tub. This is not a ordinary type faucet repair and once again, Dwight put his experience and knowledge to work. His work was once again super.
Dwight was on time for both work orders, conducted himself in a professional manner at all times while providing 5 STAR service.
I'm sure Hiller is proud to have him on board and we are very pleased they sent us a technician with his skill level and knowledge. If I ever need plumbing service in the future, you can be assured I will call Hiller.
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Chris was scheduled from 10-12 on Memorial Day, he arrived in a timely manner. He was professional and courteous to my home. Kept me informed on what he was g...
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Chris was scheduled from 10-12 on Memorial Day, he arrived in a timely manner. He was professional and courteous to my home. Kept me informed on what he was going to do for my issues. Told me the price and confirmed it would be that same price at the end of his service. He was knowledgeable about what service he was about to preform. I highly recommend this company! Satisfied customer 5/30/22
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On time and professional is an understatement! Young men introduced themselves and explained what was happening every step of the way! After installation they d...
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On time and professional is an understatement! Young men introduced themselves and explained what was happening every step of the way! After installation they double checked their own work, found an issue and resolved it! I am very pleased with my experience and the price quoted was the price I paid.
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Absolutely the most polite service technicians I have ever met. They were prompt, well organized, and got the job done in a timely manner. When they left the...
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Absolutely the most polite service technicians I have ever met. They were prompt, well organized, and got the job done in a timely manner. When they left they cleaned up all the debris. Other than having a nice cool home, you'd never know they were here. Happy for sure!
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Outstanding service. They were quick and very professional. Best part of it all. They didn't try to overcharge me for the work they did.
The Tech was on time, very professional, he kept me aware of what needed to be done, showed me the price before any services were provided. Showed me how to us...
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The Tech was on time, very professional, he kept me aware of what needed to be done, showed me the price before any services were provided. Showed me how to use the remote for the new ceiling fan and shared with me the other services they provide. This was an awesome experience with no high pressure tactics.
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Service Tech was early which worked out great. We manage a few rentals in the area. The best feeling is one where you feel like you can trust the companies expe...
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Service Tech was early which worked out great. We manage a few rentals in the area. The best feeling is one where you feel like you can trust the companies expertise. Thank you for your service.
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Kylan Cole was very professional and punctual. He answered all my questions and explained everything he was doing with grace and patience. He is an asset to Hap...
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Kylan Cole was very professional and punctual. He answered all my questions and explained everything he was doing with grace and patience. He is an asset to Happy Hiller and made me a very happy customer today.
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I couldn't be happier with the service I received. The office was professional and I got an appointment right away. The technician was extremely professional an...
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I couldn't be happier with the service I received. The office was professional and I got an appointment right away. The technician was extremely professional and personable. We had no idea what the problem was. He was honest and the cost was reasonable. We will call Hiller again!
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Awesome experience. It is so hard to find a good plumber. I would use Hiller again for sure. Christopher was so professional and pleasant.
I scheduled online, received confirmation, and a plumber was at my house the next day. I’d been ghosted by a few places already, so this was incredible to me....
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I scheduled online, received confirmation, and a plumber was at my house the next day. I’d been ghosted by a few places already, so this was incredible to me. Timothy explained the issue and repaired it the same day. He was very nice. I would definitely recommend Hiller.
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The Hiller company repaired an electric panel in my elderly mother in law home which enabled power to be restored. I am very satisfied with the professional a...
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The Hiller company repaired an electric panel in my elderly mother in law home which enabled power to be restored. I am very satisfied with the professional and responsiveness of the team. Team came out to repair the very next day making me a priority due to my mother in law age.Thank you Hiller Electrical!!
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Jeff was polite and seemed very knowledgeable. Bolts on old disposal were rusted and required more than a little coaxing. He never lost his sense of humor throu...
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Jeff was polite and seemed very knowledgeable. Bolts on old disposal were rusted and required more than a little coaxing. He never lost his sense of humor through the install. The bathtub drain lever which wasn’t working refused to come out, so he came up with an acceptable alternative to removing and replacing it. I was very pleased with the visit.
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Chris showed up very promptly for our appointment and was friendly and professional. He explained each thing he needed to do. The check up didn’t take long. H...
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Chris showed up very promptly for our appointment and was friendly and professional. He explained each thing he needed to do. The check up didn’t take long. He found a capacitor not functioning at full capacity. He explained the reason it should be replaced (sooner rather than later). The repair was discounted since I am part of the Happy Hiller maintenance program- and was therefore very affordable. He was in and out in half an hour. And I now have the rest of the afternoon to finish my errands. ?
I am very happy with the service and will continue to use Hiller for future needs as they arise.
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Great service provider. Highly recommend.