Jeffery was excellent technician. Came out to check my AC unit. He knew exactly what was wrong after about 10-15 minutes. Thank you Jeffrey for your honesty and...
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Jeffery was excellent technician. Came out to check my AC unit. He knew exactly what was wrong after about 10-15 minutes. Thank you Jeffrey for your honesty and hard work. I would recommend Hiller Company to anyone. Great service!!!
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Hiller is our go-to company for heating, cooling, electric, and plumbing. We won't go anywhere else. Austin Shuburte was great to work with. He explained everyt...
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Hiller is our go-to company for heating, cooling, electric, and plumbing. We won't go anywhere else. Austin Shuburte was great to work with. He explained everything well, answered our questions, and was pleasant to work with. If we can request for him to do all our future electrical work, we certainly will. Highly recommend!
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Randy arrived promptly on a Sunday to fix my air conditioner, and he did an outstanding job! His service was professional, efficient, and exceeded my expectatio...
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Randy arrived promptly on a Sunday to fix my air conditioner, and he did an outstanding job! His service was professional, efficient, and exceeded my expectations. I really appreciate the excellent service, especially on a weekend. Highly recommend Randy for any HVAC needs!
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Rocky is super knowledgeable and very professional. He represents Hiller in the best manner possible! He took the time to answer some questions I had and fully...
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Rocky is super knowledgeable and very professional. He represents Hiller in the best manner possible! He took the time to answer some questions I had and fully explained the service he was here performing! Thanks Rocky, and thanks Hiller!
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Jamar Henderson was my technician for the work I requested on 09/07/2024. He was also very professional, he was very friendly and very detailed about the work h...
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Jamar Henderson was my technician for the work I requested on 09/07/2024. He was also very professional, he was very friendly and very detailed about the work he was about to do. He took his time and explained my problem and answered additional questions, he provided me a detailed analysis for my repairs and his completed work went above my expectations. He did not waste my Saturday by taking all afternoon, he got directly on my repairs,completed the work in about an hour, and once again I feel valued.Jamar also told me about the option for a Hiller membership program that could possibly save me money on future services .I am a first time customer and my first call for heating and cooling repairs in the future will be to Hiller Plumbing , Heating and Cooling.
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Parker did a great job. He fixed the original issue, but as soon as the system got pressure, 3 more spots busted. I originally was just going to "bite the bulle...
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Parker did a great job. He fixed the original issue, but as soon as the system got pressure, 3 more spots busted. I originally was just going to "bite the bullet" & pay for the extra repairs, but he suggested that I might want to look at getting the system replaced (it's an original copper system from 1982 that was completely corroded) before I pay for more repairs, because there's a good chance that once he fixed the new spots, more might busy again once the whole system gets pressurize again. And he was definitely right. Instead of just trying to get money for the repairs then more money when the other spots burst, he was more concerned about the job being done right, and how much more it was going to cost me to keep repairing new spots, than replacing it so I would have better piece of mind and still save money. All in all, he was good person.
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Parker did a great job. He fixed the original issue, but as soon as the system got pressure, 3 more spots busted. I originally was just going to "bite the bulle...
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Parker did a great job. He fixed the original issue, but as soon as the system got pressure, 3 more spots busted. I originally was just going to "bite the bullet" & pay for the extra repairs, but he suggested that I might want to look at getting the system replaced (it's an original copper system from 1982 that was completely corroded) before I pay for more repairs, because there's a good chance that once he fixed the new spots, more might busy again once the whole system gets pressurize again. And he was definitely right. Instead of just trying to get money for the repairs then more money when the other spots burst, he was more concerned about the job being done right, and how much more it was going to cost me to keep repairing new spots, than replacing it so I would have better piece of mind and still save money. All in all, he was good person.
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John Hoffman did an excellent job of explaining all of the various options and financing. The two young installers were surprisingly proficient and were pleasa...
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John Hoffman did an excellent job of explaining all of the various options and financing. The two young installers were surprisingly proficient and were pleasant to work with. An excellent experience, and our only issues are (1) the unit gives off an irritating loud hum that can be heard inside our home whenever the RUUD unit is running (2) the thin sheet metal that surrounds the large air supply hose from the unit (left side as you look towards the house) vibrates badly, as though the big hose has an air leak (3) a large bead of old silicone that surrounded the old sheet metal from the last unit wasn’t removed from the brick of the house.
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I had a kitchen sink clogged up. Googled and found Hiller Plumbing contact info to call. The receptionists were very friendly. They gave me the same day appoint...
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I had a kitchen sink clogged up. Googled and found Hiller Plumbing contact info to call. The receptionists were very friendly. They gave me the same day appointment on a Saturday. The technician arrived on the given time window. He was an experienced professional, friendly and happy guy. He resolved the problem promptly, cleaned everything like it was before. They were running a discounted special for this service. All that made me happy and a satisfied customer. I highly recommend this company for your plumbing needs.
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Carson and Johnathan provided excellent customer service on my recent diagnostic. We are facing a very complex plumbing issue, and they took a lot of time to in...
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Carson and Johnathan provided excellent customer service on my recent diagnostic. We are facing a very complex plumbing issue, and they took a lot of time to inspect, diagnose, and explain in clear terms all of my options. They are probably the best service professionals I’ve ever interacted with across all trades. Kudos to you guys
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Great staff and great services. Jonathan arrived prior to the scheduled time with a 30 minute notification call and text. I love being texted a link to track ...
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Great staff and great services. Jonathan arrived prior to the scheduled time with a 30 minute notification call and text. I love being texted a link to track the driver's location by map as they travel to your house! The only other feedback would be more pricing transparency when veiwing your website for booking services. I would have loved to know ahead of time it would cost $275 - $300 to have the basic drain clog removed.
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The technician arrived early and got to work on my annual inspection. He pointed out a few things and offered some solutions. I ended up getting a UV light in m...
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The technician arrived early and got to work on my annual inspection. He pointed out a few things and offered some solutions. I ended up getting a UV light in my system to kill the mold and mildew that was forming. I’m sure I could have ordered one on Amazon for cheaper but he installed it the same day, wired it into my system with an on/off switch, and was finished in a few hours total time. Well worth the peace of mind and getting it installed professionally. Hiller is a first rate company.
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We moved to AL two years ago. We have used various companies and individuals to do miscellaneous projects. Our experience has been mostly painful.
Today I was r...
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We moved to AL two years ago. We have used various companies and individuals to do miscellaneous projects. Our experience has been mostly painful.
Today I was researching companies who could do some electrical work. I called and was told someone would come out the same day. I informed them it was not an emergency. They set it up as a same day call anyway. Then I get a call asking if they can come earlier?.
The company sent me details of the tech prior to his arrival (felt super safe). The tech was professional and handled our project promptly. They charged a fair rate. He cleaned up after himself.
I would definitely use this company again and recommend them.
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Hi folks Dalton came to my home yesterday, to fix my issue. First I felt comfortable with Dalton right away. Daltons performance was what I expect. Good & profe...
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Hi folks Dalton came to my home yesterday, to fix my issue. First I felt comfortable with Dalton right away. Daltons performance was what I expect. Good & professional. Dalton is a very good asset for y'all. Although it was a bit pricy! Overall I am a happy Hiller customer.Just a bit more info, I was a loyal customer to another plumbing service (Jackson plumbing) maybe I shouldn't call them out. But truthfully that was my experience.
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Technician was polite, knowledgeable and diagnosed the problem and made an efficient repair. Highly satisfied with his service.
We later decided to have a ne...
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Technician was polite, knowledgeable and diagnosed the problem and made an efficient repair. Highly satisfied with his service.
We later decided to have a new system installed. Two units, a 1 1/2 ton and a 2 1/2 ton units. The installers were Seth, Nick and Michael. They did a stellar job, a great install, left the area clean and both systems are working great. I can't recommend Hiller as the company for all my home repairs. 100% satisfied and will recommend Hiller to family and friends.
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Robert came out late this Sunday evening and provided excellent and honest service. We really appreciated his honesty and thoroughness while checking out our co...
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Robert came out late this Sunday evening and provided excellent and honest service. We really appreciated his honesty and thoroughness while checking out our concerns. I am thankful for their quick responsiveness and help!
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I recently had the pleasure of experiencing the exceptional service provided by Hiller Air Conditioning. My technician, Rocky, was outstanding in every aspect. ...
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I recently had the pleasure of experiencing the exceptional service provided by Hiller Air Conditioning. My technician, Rocky, was outstanding in every aspect. From the moment he arrived, his professionalism and dedication were evident. Rocky worked tirelessly to get my air conditioning system back up and running, demonstrating a level of commitment that truly impressed me.
Rocky was not only highly skilled but also incredibly calm and reassuring throughout the entire process. His demeanor was like a calm in the storm, making a stressful situation much more manageable. He took the time to explain what needed to be done and ensured I was comfortable with each step he took.
His meticulous attention to detail and thorough approach gave me complete confidence in his work. Despite the challenges of my situation, and there were a few... Rocky remained patient and focused, never cutting corners or rushing the job. He clearly takes pride in his work, and it shows in the quality of the service he provided.
Thanks to Andy, Rocky and the team at Hiller Air Conditioning, my home is now cool and comfortable again. I am extremely satisfied with the service and would highly recommend Hiller Air Conditioning to anyone in need of HVAC services. Their professionalism, and "grace under fire" approach are truly top-notch. -Valerie
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Easy scheduled my appointment online. Techs came out investigated my AC issues. The Techs gave me options for repair and completed the repair promptly. Jamar w...
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Easy scheduled my appointment online. Techs came out investigated my AC issues. The Techs gave me options for repair and completed the repair promptly. Jamar was a very good tech and very polite. Thanks Y’all so much.
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The guys did a great job and were very timely! They finished about 2 hours sooner than what they had anticipated, which in this heat was a blessing! I appreciat...
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The guys did a great job and were very timely! They finished about 2 hours sooner than what they had anticipated, which in this heat was a blessing! I appreciate it John bringing me the portable air conditioner to get me by for a couple of days. They were very detailed oriented and let me know step by step what was going to happen. Thanks!
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Gary was without a doubt, the most professional electrician I have ever dealt with. From calling to schedule to showing up exactly on time and getting the work ...
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Gary was without a doubt, the most professional electrician I have ever dealt with. From calling to schedule to showing up exactly on time and getting the work done quickly and efficiently was easy. After having just moved here, he gave us insight to a lot of quirks that Alabama has, and insured that our family was safe in our new home. Thank you to Gary again and thanks to Hiller! #forevercustomer
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James was super friendly! He came out both times for us and was able to diagnose our air conditioning problem quickly! He was able to get us a price and come ou...
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James was super friendly! He came out both times for us and was able to diagnose our air conditioning problem quickly! He was able to get us a price and come out all within about 2-3 days. He was here on time and finished on time as well.
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Lee and Riley were great. I sincerely appreciated their patience with me during this whole ordeal. A pipe was leaking in the slab resulting in my water being sh...
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Lee and Riley were great. I sincerely appreciated their patience with me during this whole ordeal. A pipe was leaking in the slab resulting in my water being shut off for several days. Both men were very knowledgeable and professional. The diagnosis was spot on and the repair was executed with perfection. I would highly recommend them.
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Excellent, prompt service! They arrived on time, fixed the problem, and then went above and beyond to investigate my pipes and discuss potential causes and futu...
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Excellent, prompt service! They arrived on time, fixed the problem, and then went above and beyond to investigate my pipes and discuss potential causes and future issues. Would definitely call again!
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Michael Powell and JR provided a wonderful experience for my family & I! They were informative and professional throughout the entire installation of my new HVA...
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Michael Powell and JR provided a wonderful experience for my family & I! They were informative and professional throughout the entire installation of my new HVAC Unit. I would absolutely give 10 stars if I could and highly recommend their services!
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I called for service 10:00 on a Sunday on a holiday weekend. The tech came the same afternoon. My air was back cooling my house.
Service was great and no up cha...
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I called for service 10:00 on a Sunday on a holiday weekend. The tech came the same afternoon. My air was back cooling my house.
Service was great and no up charges or hard sale to replace my older a/c unit.
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Outstanding customer service and quick response. The technician Roy explained to me the issue, and the fix and had everything fix quickly. He was confident, Cou...
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Outstanding customer service and quick response. The technician Roy explained to me the issue, and the fix and had everything fix quickly. He was confident, Courteous, And made sure I understood what was going to happen. I will continue to use Hiller with this customer service.
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Moose Trax (DJ Moose Trax)
Cory was great! He was on time and fixed all our issues for a very fair price. We had 3 outlets that didn’t work in our dining room and he was able to get the...
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Cory was great! He was on time and fixed all our issues for a very fair price. We had 3 outlets that didn’t work in our dining room and he was able to get them working fast! Thanks Cory!
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The technician arrived early and promptly diagnosed my problem and has the part on hand to fix the issue. I had cold air blowing within an hour of his arrival. ...
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The technician arrived early and promptly diagnosed my problem and has the part on hand to fix the issue. I had cold air blowing within an hour of his arrival. And this was a same day request. I expected to be without cold air in my house for at least a few more days. Great customer service from the initial phone call to problem solved. I highly recommend them for all your HVAC needs.
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I am so thankful to Hiller for working hard with us to figure out our electrical issues. They were kind, courteous, and professional. They came same day, after ...
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I am so thankful to Hiller for working hard with us to figure out our electrical issues. They were kind, courteous, and professional. They came same day, after normal hours to help us out and when they couldn't complete it, they came back first thing in the morning to complete it and solve the issue. We are so pleased with their help and affordability that we will definitely use their services again!
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Our service call to Hiller was handled promptly, and the service tech, Riley, was professional and knowledgeable. He diagnosed our plumbing problem and was sk...
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Our service call to Hiller was handled promptly, and the service tech, Riley, was professional and knowledgeable. He diagnosed our plumbing problem and was skillful in correcting it. I will definitely use Hiller again.
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Not sure if this the right hiller but just wanted to say shout out to Hiller. Have used them multiple times in an emergency situation and they always came throu...
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Not sure if this the right hiller but just wanted to say shout out to Hiller. Have used them multiple times in an emergency situation and they always came through. The most recent one being the AC unit at my mom’s house going out a day before a birthday party Hiller came out that day and was able to get it fixed! Love Hiller! Keep up the great work
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Excellent service from Austin, Carson, and Roy! These service techs are why people, will continue to make Hiller there HVAC, plumbing, and electrical service ch...
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Excellent service from Austin, Carson, and Roy! These service techs are why people, will continue to make Hiller there HVAC, plumbing, and electrical service choice! Very professional, very friendly, and experienced in their craft of technical skilled work. And a special thank you to Chad for taking my phone call at the Hiller Service desk to ensure that my scheduled appointment was confirmed.
THANK YOU TEAM HILLER!
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I've had experience with the company for over 5 years with excellent 5-star service each and every time. Recently, I've run into septic issues, resulting in a ...
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I've had experience with the company for over 5 years with excellent 5-star service each and every time. Recently, I've run into septic issues, resulting in a replacement in a line. The quoted price was accurate and fair in addition to the service itself being great with no issues. However, post completion, multiple chunks of waste from the old broken pipe (presumably grease and toilet paper) were scattered in portions of my lawn resulting in both my dogs ingesting it followed by vomiting it out within multiple areas.
Edit: Bringing it to 5-star, up from the initial review. Hiller reached out to me, and the situation has been remedied.
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Install was quick. Excellent professionals; explained what would occur with the install and answered all questions posed. Happy with our purchase.
Rocky was the technician who conducted a semi-annual service on my HVAC System. He arrived ahead of schedule, and conducted the service in a timely professional...
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Rocky was the technician who conducted a semi-annual service on my HVAC System. He arrived ahead of schedule, and conducted the service in a timely professional manner. His explanation about the service was clear and concise. His conduct was courteous and professional, answering any questions I had. He demonstrated exceptional knowledge of the system. The parts he recommended as a preventive maintenance measure was much appreciated. 5 stars all the way.
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James was very professional and knowledgeable. He arrived when he said he would, identified the necessary parts for repair, got the job done right, and cleaned ...
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James was very professional and knowledgeable. He arrived when he said he would, identified the necessary parts for repair, got the job done right, and cleaned up his work area. Hiller has done all of my HVAC work and every experience has been positive. 5/5
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I am very pleased with the service I received today from Hiller. Shane is an excellent technician. He did excellent work and gave me a thorough explanation of a...
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I am very pleased with the service I received today from Hiller. Shane is an excellent technician. He did excellent work and gave me a thorough explanation of all the services performed.
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Hiller Plumbing technicians fixed drain issue . They put coverings over shoes to protect floors. Cleaned up areas they worked on so water spilled was removed. T...
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Hiller Plumbing technicians fixed drain issue . They put coverings over shoes to protect floors. Cleaned up areas they worked on so water spilled was removed. They were very knowledgeable and friendly.
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I called on Sunday and Hiller had a technician out Monday morning to fix my heater. He was right on time, figured out what he needed to do came back with a part...
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I called on Sunday and Hiller had a technician out Monday morning to fix my heater. He was right on time, figured out what he needed to do came back with a part and was done quickly. Very respectful knowledgeable.
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So happy I found a company I want to do business with. Tech is great. Patient with all my questions and issues. I feel like I scored after they came to the resc...
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So happy I found a company I want to do business with. Tech is great. Patient with all my questions and issues. I feel like I scored after they came to the rescue. Will be doing all my business with Hiller going forward!
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Riley was my tech. I had a problem that felt like an emergency to me and it was after 5 PM. He was on time, professional, polite, informative, and patient. I ap...
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Riley was my tech. I had a problem that felt like an emergency to me and it was after 5 PM. He was on time, professional, polite, informative, and patient. I appreciated that so much because, as a regular person who isn't a skilled plumber, I had no idea what to expect and I started out very anxious. His demeanor and great communication skills immediately eased my anxiety. He fixed my problem quickly and I honestly felt like he gave me the same service that he would have given his favorite family member. I will go to no one else for my future plumbing needs and I'll recommend Hiller to anyone who asks me for a recommendation.
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Very grateful they were able to send someone out and fix a broken pipe by the main water line and get my water turned back on. I was only without water for 2 ho...
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Very grateful they were able to send someone out and fix a broken pipe by the main water line and get my water turned back on. I was only without water for 2 hours instead of overnight (at least) like I expected. I’m especially thankful the charge was reasonable given the circumstances. The technician was courteous and explained everything to me as he went along and didn’t mind answering my questions. Thank you!
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Very grateful they were able to send someone out and fix a broken pipe by the main water line and get my water turned back on. I was only without water for 2 ho...
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Very grateful they were able to send someone out and fix a broken pipe by the main water line and get my water turned back on. I was only without water for 2 hours instead of overnight (at least) like I expected. I’m especially thankful the charge was reasonable given the circumstances. The technician was courteous and explained everything to me as he went along and didn’t mind answering my questions. Thank you!
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I called them after we have had snow and ice, here in Harvest.. and my friend recommended them and they came out and fixed everything and done what i asked them...
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I called them after we have had snow and ice, here in Harvest.. and my friend recommended them and they came out and fixed everything and done what i asked them to do.. I'm very pleased and will use them again.. I'm so thankful!!! 1/22/2024
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I called Hiller around 2 Sunday afternoon because I had no hot water. Hiller said someone would be here around 5. Mr.Corey Woods came on time, determined the pr...
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I called Hiller around 2 Sunday afternoon because I had no hot water. Hiller said someone would be here around 5. Mr.Corey Woods came on time, determined the problem and had it fixed within 15 minutes. He stayed long enough to ensure it was fixed. Mr. Woods was very knowledgeable and courteous and he kept me informed of everything he did. He also recommended that another piece of associated equipment be replaced to avoid the future problems.
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Excellent service provided. Technician, Randy Thomas, came out during the inclement weather - snow, ice, and general cold. He made the necessary assessment and ...
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Excellent service provided. Technician, Randy Thomas, came out during the inclement weather - snow, ice, and general cold. He made the necessary assessment and repairs!
Very Happy that Hiller had a very dedicated staff to brave the elements!
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James came out in the freezing cold due to our unit making a loud noise. He was polite, straight to the point, and answered any questions we had to the best of ...
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James came out in the freezing cold due to our unit making a loud noise. He was polite, straight to the point, and answered any questions we had to the best of his knowledge. Price was extremely reasonable and the issue was handled in a single visit. Thank you Hiller!
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My tech Corey was excellent. He cleared my difficult blocked sewer line. It was bitter cold with snow and ice on the ground but he kept at it.
Plus gave me pre...
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My tech Corey was excellent. He cleared my difficult blocked sewer line. It was bitter cold with snow and ice on the ground but he kept at it.
Plus gave me preventive tips regarding plumbing. He was very professional and courteous. Thank you Corey. Would highly recommend
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My technician was Jeffery Montgomery!! He was very prompt and knowledgeable! He was able to come out to my house on short notice when I discovered I had a heati...
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My technician was Jeffery Montgomery!! He was very prompt and knowledgeable! He was able to come out to my house on short notice when I discovered I had a heating issue. I wasn’t at home but was able to give him access to the house so he could figure out the issue. I really appreciate him keeping me informed of all the issues and future issues that may occur with an older unit. It really made me feel like he was genuine in making sure I got my heat on for my cats and me. You really have a great team member with Jeffery! I will be requesting him for all my heating and air needs. Thank you so much!!! You are absolutely valued by me and I’m sure so many other customers too!
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Fast prompt and friendly service. Due to first tech missing initial issue and having to call out a special service to locate leak. Which should have been caught...
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Fast prompt and friendly service. Due to first tech missing initial issue and having to call out a special service to locate leak. Which should have been caught and fixed by first tech. They deducted that charge from my bill. That’s GREAT customer service! Thanks Hiller!
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Austin Schubert was our tech; he was prompt, knowledgeable, and fixed two issues out the gate and with relative ease. He did everything he was able to do in one...
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Austin Schubert was our tech; he was prompt, knowledgeable, and fixed two issues out the gate and with relative ease. He did everything he was able to do in one short visit and provided info and an estimate to complete other projects that required additional materials. Great customer service and got us fixed up for a reasonable price.
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Noticed that our hot water heater was beginning to expel though the pressure relief valve and called Hiller at around 8am. They said they be out between 3-5pm b...
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Noticed that our hot water heater was beginning to expel though the pressure relief valve and called Hiller at around 8am. They said they be out between 3-5pm but a tech could called earlier. They called me at 1130am and said a tech was on his way. Needless to say, I had a new on installed by 3pm. Fast and efficient. A little pricey but well worth it!
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As new house owners, we found that our aging HVAC units were in serious need of a serious, competent technician. The Hiller Co. assigned just the right tech. He...
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As new house owners, we found that our aging HVAC units were in serious need of a serious, competent technician. The Hiller Co. assigned just the right tech. He found (and I saw) years-long neglect, but no major mechanical defects. After checking all parts and installing germ-killing UV-lights, the tech detailed, to our satisfaction, his actions and results to expect. We feel reassured. Thank you very much.
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Carson and Beau did a great job at my house today. They replaced 2 toilets, 3 faucets, a garbage disposal, and stopped a leaky tub/shower. I was so pleased with...
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Carson and Beau did a great job at my house today. They replaced 2 toilets, 3 faucets, a garbage disposal, and stopped a leaky tub/shower. I was so pleased with their work, professional attitude, and friendliness. I will definitely call them again as services are needed.
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We needed a gas connection for a gas stove. The Hiller’s crew came first thing in the morning and had the job quickly completed. Their work was excellent. ...
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We needed a gas connection for a gas stove. The Hiller’s crew came first thing in the morning and had the job quickly completed. Their work was excellent. The crew was very professional and explained everything as they worked through the project. I would highly recommend this company!
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Excellent service from Lee with Hiller. Friendly and professional. He took a look at several small issues that I’d been “collecting” and fixed everythin...
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Excellent service from Lee with Hiller. Friendly and professional. He took a look at several small issues that I’d been “collecting” and fixed everything. He also took a good, overall look at all our plumbing (faucets, sinks, toilets, hot water heater inside and checked the water pressure outside). He flushed the hot water heater — which hadn’t been done in a few years. Great guy, excellent work, efficient, clean, and easy.
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They were great and explained the whole process. I had a pleasant experience with both customer service and the technician (Carson) who came out. We will likely...
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They were great and explained the whole process. I had a pleasant experience with both customer service and the technician (Carson) who came out. We will likely use their services again in the future and recommend.
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Chase got more than he expected at my place. Ended up replacing 2 toilets and fortunately we did because he discovered multiple problems with the previous insta...
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Chase got more than he expected at my place. Ended up replacing 2 toilets and fortunately we did because he discovered multiple problems with the previous installation!! He fixed everything and it looks so great!! He also fixed a mounted spray head on the side of my tub. He worked so late to get it all done. He was so pleasant and kept me informed on everything. Will never use anyone else for my plumbing issues!!
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The service technician was great. James was able to troubleshoot an intermittent fault cause by the gas valve. He offered solutions and followed up with cost es...
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The service technician was great. James was able to troubleshoot an intermittent fault cause by the gas valve. He offered solutions and followed up with cost estimates and availability. Incredibly professional and pleasant. We would love to have him as our technician again.
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Needed an old copper waterline to refrigerator replaced.. Mr. Tidwell knew immediately what was required in our very old home, installed a proper shut off valv...
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Needed an old copper waterline to refrigerator replaced.. Mr. Tidwell knew immediately what was required in our very old home, installed a proper shut off valve unit in the wall and installed a flexible water line and placed the new refrigerator properly.
He was courteous , knowledgeable, thoroughly explained what we needed, what he felt was needed and was very efficient. He and his assistant were respectful of our home, tolerant of our huge hound, and as always, Hiller provided excellent service in a timely manner and with experienced, intelligent personnel.. we will always use them.. always recommend them.
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I booked online and got a tech to come out the next morning. Zach was very professional and helpful to explain what was going on. We ended up having an issue th...
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I booked online and got a tech to come out the next morning. Zach was very professional and helpful to explain what was going on. We ended up having an issue that needed to be handled by the builder warranty but the Hiller techs were fast to get me an idea of the problem. I would call this company again for additional work in the future. They have a feature to text in advance of an appointment a picture of the person arriving at my home. They also call to confirm the tech is on the way. Very good user interface and customer service.
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Alex Mathieu was prompt, well knowledgeable, professional, passionate to ensure all my needs and concerns were addressed. If I ever have to request for plumbing...
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Alex Mathieu was prompt, well knowledgeable, professional, passionate to ensure all my needs and concerns were addressed. If I ever have to request for plumbing services I would recommend that Alex become my personal service technician. Thank you Alex and Hiller!!!! I’m one well please client ??????????
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James arrived on time and was very professional. He listened to my concerns and questions and answered them to his best ability. I was pleased with his servic...
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James arrived on time and was very professional. He listened to my concerns and questions and answered them to his best ability. I was pleased with his service to our unit. He also took the time to replace our UV bulb in our system since it had been over three years since last replacement.
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My technician Jessy Bullard did a great job! Found the issue and corrected it in a timely manner and gave service with a smile! Will definitely recommend!
Hiller saved the day! My tankless water heater wasn’t working, so I called them up and they had a technician in my driveway within two hours. The technician...
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Hiller saved the day! My tankless water heater wasn’t working, so I called them up and they had a technician in my driveway within two hours. The technician Riley, was very professional, knowledgeable, and got our water heater working in no time!
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I had a great experience from the start beginning with the salesman and ending with the hardest working installers I’ve ever seen. They never took a break unt...
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I had a great experience from the start beginning with the salesman and ending with the hardest working installers I’ve ever seen. They never took a break until the job was done. The sales rep showed up at my house to check and see how it was goiIng and if I had any issues. It was just a wonderful experience from start to finish!
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I'm putting 5 stars, but I'll have to wait to ensure all is working as planned and described. I'm happy that Shamus, the repairman, came back to perform the r...
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I'm putting 5 stars, but I'll have to wait to ensure all is working as planned and described. I'm happy that Shamus, the repairman, came back to perform the repair, since he was the one that found the issues... he was very fast and professional. He completed the work in the time he stated.
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Holler has the most courteous, polite, organized, responsive, respectful, and fast employees I’ve ever had the privilege to meet (or talk to on the phone). I ...
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Holler has the most courteous, polite, organized, responsive, respectful, and fast employees I’ve ever had the privilege to meet (or talk to on the phone). I have been very impressed with Jake and all the information he provided regarding how to care for my Water Heater.
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I was very impressed while he was removing my toilet to put a new seal in unfortunately the footing cracked. He began to profusely apologize, and said not a pro...
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I was very impressed while he was removing my toilet to put a new seal in unfortunately the footing cracked. He began to profusely apologize, and said not a problem he will replace the toilet immediately with a new one which he did without question. This is what I call real customer service.
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Hiller replaced our main floor HVAC. Corey came out and discussed our options and was able to answer all of our questions regarding the different AC unit featur...
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Hiller replaced our main floor HVAC. Corey came out and discussed our options and was able to answer all of our questions regarding the different AC unit features. We had multiple quotes from different companies, but Corey was able to match the competitors price while providing a superior unit (20 SEER vs 18 SEER) and Hiller was able to install the unit the next day. Nick came out to install the unit and did a great job. We had some issues with our Nest thermostats and the Bosch compatibility and Hiller replaced both thermostats with new Ecobees at no additional charge! They also stayed late due to rolling power outages. Great service and would recommend Hiller to family and friends.
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I had a Mitsubishi mini split go out, so I decided to give Hiller a call as I saw they were a Diamond Elite contractor according to the Mitsubishi site. They we...
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I had a Mitsubishi mini split go out, so I decided to give Hiller a call as I saw they were a Diamond Elite contractor according to the Mitsubishi site. They were easy to work with, responsive, and competitive on their prices. Thanks to John and the rest of the crew that were able to replace my old unit and get me going again.
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Excellent Service! Repairman arrived within the scheduled period. He was clean, polite, and knowledgeable. He explained all as he progressed through his steps, ...
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Excellent Service! Repairman arrived within the scheduled period. He was clean, polite, and knowledgeable. He explained all as he progressed through his steps, determined the problem and promptly fixed it. Thank you Hiller!!
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The technician, Carson, was great. He made sure he answered all of our questions. He also made sure everything met with our approval before leaving. I would rec...
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The technician, Carson, was great. He made sure he answered all of our questions. He also made sure everything met with our approval before leaving. I would recommend Hiller. However, I am not sure if I received a Military discount after asking about it.
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Our AC stopped blowing cold air. I scheduled Hiller to come out the next day. They diagnosed the problem quickly and swapped out the blown capacitor. Within 30 ...
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Our AC stopped blowing cold air. I scheduled Hiller to come out the next day. They diagnosed the problem quickly and swapped out the blown capacitor. Within 30 minutes of them ringing the door bell, we had cold air again.
The techs were on time and professional and the price wasn’t bad at all. I’d use them again.
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Hiller responded immediately with a technician to look at my AC unit. The technician they sent, James Keith, was very knowledgeable, professional and prepared. ...
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Hiller responded immediately with a technician to look at my AC unit. The technician they sent, James Keith, was very knowledgeable, professional and prepared. He quickly troubleshot my unit and with a part he had in his truck FIXED my AC. Highly recommend Hiller
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I am very impressed with the care and attention of this company. We called close to midnight last night when one of our units went out (in this heat, it felt li...
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I am very impressed with the care and attention of this company. We called close to midnight last night when one of our units went out (in this heat, it felt like an emergency especially since we have a newborn). Hiller immediately answered and said they would come out first thing in the morning. They did so and evaluated / fixed our problem within 2.5 hours. Amazing service and turn around--thank you.
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I needed my hot water heater replaced and brought up to code so I called Hiller after being recommended by a friend. Alex M. arrived on time to inspect the sit...
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I needed my hot water heater replaced and brought up to code so I called Hiller after being recommended by a friend. Alex M. arrived on time to inspect the situation and give an estimate. He was very polite and knowledgeable. He explained everything that needed to be done and why, provided a very competitive quote, and was able to complete all of the work that very afternoon. He cleaned up after himself, inspected his work, and explained to me how the new system works as well as how to maintain it properly. I will certainly be using Hiller for any further repairs/replacements/annual maintenance in the future.
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Hiller was able to come out on the same day. Their service was quick and professional. The tech took care of all of my concerns. I wouldn't hesitate to use this...
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Hiller was able to come out on the same day. Their service was quick and professional. The tech took care of all of my concerns. I wouldn't hesitate to use this company again.
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I just want to say how appreciative I am of Hiller. I was out mowing my yard today on one do the hottest days of the year in Alabama, and this young man Eric wa...
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I just want to say how appreciative I am of Hiller. I was out mowing my yard today on one do the hottest days of the year in Alabama, and this young man Eric was driving by and stopped and asked to help me. I cannot say thank you enough to him. Hiller will now be at the top of my list to call if my air ever goes out. Companies need more employees like this young man. Thanks Eric and Hiller!
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Randy, the technician, showed up on time. He was very cordial, knowledgeable and very professional when answering our questions about what was going on and how ...
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Randy, the technician, showed up on time. He was very cordial, knowledgeable and very professional when answering our questions about what was going on and how to prevent from happening again. Cole (project manager) assisted and both went beyond our expectations checking that everything was working to our satisfaction. Troubleshooting and fixing in one visit.
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Scheduling and performance way beyond expectations. Easy to schedule, prompt response, fast appointment, solid repair, fair price, attentive, and great communic...
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Scheduling and performance way beyond expectations. Easy to schedule, prompt response, fast appointment, solid repair, fair price, attentive, and great communication. Technician was knowledgeable and very thorough. The best service I've had for anything.
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Excellent, Excellent, Excellent! We actually had three issues that needed to be addressed and not only were they all fixed during the first visit, but our Tech...
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Excellent, Excellent, Excellent! We actually had three issues that needed to be addressed and not only were they all fixed during the first visit, but our Technician Chase Moore was on time, professional, and informative throughout the entire process. The pricing was reasonable, and his reference for internal wall-leakage repair was awesome to boot!
Mr. Moore knocked it out of the park. I would recommend Hiller for plumbing issues to anyone any day of the week!
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Michael and Nathan installed my new HVAC system today. They were so nice, knowledgeable and did a great job! They answered all my questions and their service wa...
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Michael and Nathan installed my new HVAC system today. They were so nice, knowledgeable and did a great job! They answered all my questions and their service was excellent. I definitely would recommend Hiller. Cory sold me with his presentation and I appreciate all his help. Thanks Hiller!
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Tech came out on a Friday. Tried to get my old R22 beast back to life. No luck. The project manager was in my home a couple of hours later and gave me a great ...
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Tech came out on a Friday. Tried to get my old R22 beast back to life. No luck. The project manager was in my home a couple of hours later and gave me a great discount. New 16 seer system installed Monday.
Join their Hiller Club for $27 a month. Worth every penny!
A few before and after pictures attached.
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Hiller was able to get a tech right out to us when our A/C unit died. He was great, checked out the system out and showed & explained everything to me while he ...
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Hiller was able to get a tech right out to us when our A/C unit died. He was great, checked out the system out and showed & explained everything to me while he troubleshot. We ended up needing a new system and they were able to get someone out that night to go over all the options. Very low pressure which I really appreciated. They were even able to get us installed the next day, which was perfect. The install team was awesome and left things looking better than before they arrived. Really pleased with the whole experience and everyone we dealt with. We will definitely continue to do business with Hiller.
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Dalton from Hiller was awesome! I had a leaking water valve under the sink. He suggested replacing the bad valve with a better model and splitting the dishwas...
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Dalton from Hiller was awesome! I had a leaking water valve under the sink. He suggested replacing the bad valve with a better model and splitting the dishwasher and faucet into two separate valves. I now have all new water valves under the kitchen sink. Talk about peace of mind.
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We had our drains all back up in the evening. We have used Hiller before and went ahead and called even though we knew there would be an after-hours charge. The...
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We had our drains all back up in the evening. We have used Hiller before and went ahead and called even though we knew there would be an after-hours charge. The dispatcher was very professional and helpful (I don't remember her name but she was wonderful! Started with a T, I think?). Carson called when he was on the way and was polite and professional. He clearly explained everything to us and got to work. He quickly diagnosed the problem and quickly had the problem resolved. Thank you, Carson!!
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We had a main line break after a car drove too close to the city box. Our fault, no big deal. We called Hiller around 4:45 pm. And by 6:30 pm, their tech arrive...
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We had a main line break after a car drove too close to the city box. Our fault, no big deal. We called Hiller around 4:45 pm. And by 6:30 pm, their tech arrived and started working. He was charming, helpful, and fast. He explained the issue, without making us feel silly. He was done by 8 pm. Professional, kind, and quick. He took pictures of the whole process and sent them to us. I feel very confident in his work, and satisfied with the service. Excellent experience for such a stressful issue.
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Great company!! I can’t say enough positive things about These guys.They are awesome! They work super hard and good at what they do. I will definitely recomme...
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Great company!! I can’t say enough positive things about These guys.They are awesome! They work super hard and good at what they do. I will definitely recommend them to anyone! Nice to have a company you can actually TRUST ? Thank You Hiller.
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Shane Moore is such a nice guy. He came and fixed my problem earlier than I expected. He was very patient to fix the problem and tested it multiple times to mak...
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Shane Moore is such a nice guy. He came and fixed my problem earlier than I expected. He was very patient to fix the problem and tested it multiple times to make sure my problem is fully adjusted. Now I know why the company choose the happy face because I was very happy with the result. The price was also very reasonable too. I highly recommended Hiller to everyone, and I will definitely use Hiller for any future problem
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The two professionals did an excellent job and assured me everything would be alright. One professional stayed until the utility company turn on power and check...
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The two professionals did an excellent job and assured me everything would be alright. One professional stayed until the utility company turn on power and check the breakers and appliances were working properly. It was after 830 but he waited until everything was checked and ok. I really appreciate the service and politeness of the servicemen.
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Chase and Carson were on time, detail oriented and professional installing a new efficient Rinnai water heater. Hiller’s team provided excellent communication...
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Chase and Carson were on time, detail oriented and professional installing a new efficient Rinnai water heater. Hiller’s team provided excellent communication, used top quality parts and cleaned up too! John Hoffman was my project manager; job complete in one day as scheduled and quoted. Really appreciate this Huntsville, AL - Hiller Plumbing, Heating, Cooling & Electrical team!
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Mark did an outstanding job. What was supposed to be a simple move of a thermostat turned into an extended cleaning and adjusting. He kept me informed of every ...
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Mark did an outstanding job. What was supposed to be a simple move of a thermostat turned into an extended cleaning and adjusting. He kept me informed of every step and why things were being done. Went above and beyond to make sure everything was working correctly and efficiently. Very pleased with work that was done. Thank you so much!
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Called with my tenants having the AC out in the condo I’m renting to them. Within two hours it was fixed and my tenants were satisfied! If I ever have a probl...
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Called with my tenants having the AC out in the condo I’m renting to them. Within two hours it was fixed and my tenants were satisfied! If I ever have a problem again ill definitely be giving them a call! Awesome job Brandon!
This time, in 2022, I called and they were out right as scheduled. Robert explained everything thoroughly and concisely. He gave me a few options and allowed me to choose what best fit my situation. I will always call Hiller anytime I have a need and recommend you to as well.
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Jamar did a great job coming in with his boot covers on. Very professional and knowledgeable. He was quick with a diagnosis of why our A/c stopped working. F...
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Jamar did a great job coming in with his boot covers on. Very professional and knowledgeable. He was quick with a diagnosis of why our A/c stopped working. Fixed within an hour. I would definitely recommend him. I think he needs a pay raise! Over all a great gentleman and worker.
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We had JJ and Lee come out and help us move some plumbing and re install our hot water heater. They were amazing. They clearly knew what they were doing and got...
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We had JJ and Lee come out and help us move some plumbing and re install our hot water heater. They were amazing. They clearly knew what they were doing and got the new plumbing installed and working-while keeping everything clean. Would recommend them 100% of the time. Definitely will request them when more work is ready to be done!
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The young man that came by last night repair my leak in my bathrooms I believe his name was Eric. He was very courteous. He came earlier than he said he would c...
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The young man that came by last night repair my leak in my bathrooms I believe his name was Eric. He was very courteous. He came earlier than he said he would come which I really appreciate it. He didn't stay long he evaluated the situation and repaired the lead from the outside by running a line through the pipes. Overall I really appreciate the service that he rendered.
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I really liked the service. They were great st communication. Brandon was knowledgeable and provided answers to my questions. He knew exactly what the problem w...
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I really liked the service. They were great st communication. Brandon was knowledgeable and provided answers to my questions. He knew exactly what the problem was and fixed it. Highly recommended.
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I have used One Hour for years, but today had my tune up on A/C unit
by Kyle Wright. He impressed me as the most knowledgeable workman I have ever had in the 2...
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I have used One Hour for years, but today had my tune up on A/C unit
by Kyle Wright. He impressed me as the most knowledgeable workman I have ever had in the 27 years I've lived here. He was friendly, polite,, professional and explained everything to me, including some bothersome dust in one room. No one has been able or willing to ever tell me the cause before and I would definitely trust him to do the next phase if I decide to spend the money. You have a very good workman in him.
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First of all, setting up the appointment was super easy. I have phone anxiety so their online scheduling was a godsend.
Tommy did a great job diagnosing the is...
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First of all, setting up the appointment was super easy. I have phone anxiety so their online scheduling was a godsend.
Tommy did a great job diagnosing the issue and fixing it. It took less than half an hour and was a reasonable price. I’m thrilled with the job he did.
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Hiller always delivers! Seth Meals was one of the most efficient, helpful and informative technicians I’ve ever had come out to service my AC Unit. He discove...
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Hiller always delivers! Seth Meals was one of the most efficient, helpful and informative technicians I’ve ever had come out to service my AC Unit. He discovered some major draining issues on a routine service call that ended up saving me over $1400 once all was said and done. Major kudos to him and Hiller for always pulling us through anytime those things go haywire! Happy Hiller Club is the best ?
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Jamar came to the house and provided excellent service. He, documented the service call with pictures of the system and made the necessary notes. His visit reve...
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Jamar came to the house and provided excellent service. He, documented the service call with pictures of the system and made the necessary notes. His visit revealed a needed piece of maintenance, which was promptly taken care of. Jamar was able to answer all my questions, he was very polite and courteous.
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Frank A., did a great job on my Ring Floodlight camera install. Earlier in the year he also gave me a quote on an eletricial charing system. He knew the ins and...
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Frank A., did a great job on my Ring Floodlight camera install. Earlier in the year he also gave me a quote on an eletricial charing system. He knew the ins and outs of electrical charging systems and was very knowledgeable. When I accept the quote I plan on asking the company to have him perform the install. I also used this company to install an outdoor outlet. I can't remember the name of the person that came, but they did a great job!
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I never give five star reviews. This is only the second in five years.
Hiller deserved all five stars.
Punctual, pleasant, upfront, quick, neat, and excellent w...
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I never give five star reviews. This is only the second in five years.
Hiller deserved all five stars.
Punctual, pleasant, upfront, quick, neat, and excellent work.
Everything from the initial phone call to the plumber’s visit to the payment was clearly explained, easy, and fair.
Thank you Hiller for an excellent experience.
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Shane was great! Very knowledgeable and made sure everything was properly working with our plumbing before he left. I would def recommend this plumbing service.
I called to report a leak that required me to shut off water to my whole house, I had someone out within 30 minutes to get it fixed. They had it fixed and every...
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I called to report a leak that required me to shut off water to my whole house, I had someone out within 30 minutes to get it fixed. They had it fixed and everything was done in under an hour from the time I called. Great service! Rapid response.
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We really had a great experience! Everyone on the phone was so energetic and fun, and our plumber Tommy was so knowledgeable and great. They were able to come t...
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We really had a great experience! Everyone on the phone was so energetic and fun, and our plumber Tommy was so knowledgeable and great. They were able to come the same evening we called, and though they couldn’t fix our issue that night they were able to turn the water back on and Tommy returned the next day to replace the pipe. Overall a great experience and we are happy we chose Hiller.
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Hiller came out to do the checkup on our A/C unit and in doing so help with rerouting our dryer vent that was blowing on our unit. Jeff and Mark were so helpfu...
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Hiller came out to do the checkup on our A/C unit and in doing so help with rerouting our dryer vent that was blowing on our unit. Jeff and Mark were so helpful they went far and above to take care of this for us. They were extremely helpful and knowledgeable. Highly recommend Hiller!
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Service people were initially delayed but once they arrived they were empathetic to the situation and went out of their way to correct the issue.