Tech came out on a Friday. Tried to get my old R22 beast back to life. No luck. The project manager was in my home a couple of hours later and gave me a great ...
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Tech came out on a Friday. Tried to get my old R22 beast back to life. No luck. The project manager was in my home a couple of hours later and gave me a great discount. New 16 seer system installed Monday.
Join their Hiller Club for $27 a month. Worth every penny!
A few before and after pictures attached.
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Hiller was able to get a tech right out to us when our A/C unit died. He was great, checked out the system out and showed & explained everything to me while he ...
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Hiller was able to get a tech right out to us when our A/C unit died. He was great, checked out the system out and showed & explained everything to me while he troubleshot. We ended up needing a new system and they were able to get someone out that night to go over all the options. Very low pressure which I really appreciated. They were even able to get us installed the next day, which was perfect. The install team was awesome and left things looking better than before they arrived. Really pleased with the whole experience and everyone we dealt with. We will definitely continue to do business with Hiller.
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Was available to fix a leaky water pipe. Repair man was professional and knowledgeable. Small leak was repaired within an hour and a half. Great work, howe...
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Was available to fix a leaky water pipe. Repair man was professional and knowledgeable. Small leak was repaired within an hour and a half. Great work, however, the price was EXTREMELY high. Almost twice what I paid for the same repair from another plumber (Madison Plumbing). Definitely would not use them again due to the high price.
Revised: Hiller refunded a $150 to match prices I had paid for similar repairs in the past. Overall excellent service, however I still believe they are higher priced that some other options. Rating raised from 3 stars to 4 stars.
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We had a main line break after a car drove too close to the city box. Our fault, no big deal. We called Hiller around 4:45 pm. And by 6:30 pm, their tech arrive...
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We had a main line break after a car drove too close to the city box. Our fault, no big deal. We called Hiller around 4:45 pm. And by 6:30 pm, their tech arrived and started working. He was charming, helpful, and fast. He explained the issue, without making us feel silly. He was done by 8 pm. Professional, kind, and quick. He took pictures of the whole process and sent them to us. I feel very confident in his work, and satisfied with the service. Excellent experience for such a stressful issue.
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Great company!! I can’t say enough positive things about These guys.They are awesome! They work super hard and good at what they do. I will definitely recomme...
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Great company!! I can’t say enough positive things about These guys.They are awesome! They work super hard and good at what they do. I will definitely recommend them to anyone! Nice to have a company you can actually TRUST ? Thank You Hiller.
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Shane Moore is such a nice guy. He came and fixed my problem earlier than I expected. He was very patient to fix the problem and tested it multiple times to mak...
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Shane Moore is such a nice guy. He came and fixed my problem earlier than I expected. He was very patient to fix the problem and tested it multiple times to make sure my problem is fully adjusted. Now I know why the company choose the happy face because I was very happy with the result. The price was also very reasonable too. I highly recommended Hiller to everyone, and I will definitely use Hiller for any future problem
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The two professionals did an excellent job and assured me everything would be alright. One professional stayed until the utility company turn on power and check...
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The two professionals did an excellent job and assured me everything would be alright. One professional stayed until the utility company turn on power and check the breakers and appliances were working properly. It was after 830 but he waited until everything was checked and ok. I really appreciate the service and politeness of the servicemen.
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Chase and Carson were on time, detail oriented and professional installing a new efficient Rinnai water heater. Hiller’s team provided excellent communication...
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Chase and Carson were on time, detail oriented and professional installing a new efficient Rinnai water heater. Hiller’s team provided excellent communication, used top quality parts and cleaned up too! John Hoffman was my project manager; job complete in one day as scheduled and quoted. Really appreciate this Huntsville, AL - Hiller Plumbing, Heating, Cooling & Electrical team!
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Mark did an outstanding job. What was supposed to be a simple move of a thermostat turned into an extended cleaning and adjusting. He kept me informed of every ...
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Mark did an outstanding job. What was supposed to be a simple move of a thermostat turned into an extended cleaning and adjusting. He kept me informed of every step and why things were being done. Went above and beyond to make sure everything was working correctly and efficiently. Very pleased with work that was done. Thank you so much!
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Called with my tenants having the AC out in the condo I’m renting to them. Within two hours it was fixed and my tenants were satisfied! If I ever have a probl...
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Called with my tenants having the AC out in the condo I’m renting to them. Within two hours it was fixed and my tenants were satisfied! If I ever have a problem again ill definitely be giving them a call! Awesome job Brandon!
This time, in 2022, I called and they were out right as scheduled. Robert explained everything thoroughly and concisely. He gave me a few options and allowed me to choose what best fit my situation. I will always call Hiller anytime I have a need and recommend you to as well.
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Jamar did a great job coming in with his boot covers on. Very professional and knowledgeable. He was quick with a diagnosis of why our A/c stopped working. F...
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Jamar did a great job coming in with his boot covers on. Very professional and knowledgeable. He was quick with a diagnosis of why our A/c stopped working. Fixed within an hour. I would definitely recommend him. I think he needs a pay raise! Over all a great gentleman and worker.
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We had JJ and Lee come out and help us move some plumbing and re install our hot water heater. They were amazing. They clearly knew what they were doing and got...
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We had JJ and Lee come out and help us move some plumbing and re install our hot water heater. They were amazing. They clearly knew what they were doing and got the new plumbing installed and working-while keeping everything clean. Would recommend them 100% of the time. Definitely will request them when more work is ready to be done!
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The young man that came by last night repair my leak in my bathrooms I believe his name was Eric. He was very courteous. He came earlier than he said he would c...
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The young man that came by last night repair my leak in my bathrooms I believe his name was Eric. He was very courteous. He came earlier than he said he would come which I really appreciate it. He didn't stay long he evaluated the situation and repaired the lead from the outside by running a line through the pipes. Overall I really appreciate the service that he rendered.
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I really liked the service. They were great st communication. Brandon was knowledgeable and provided answers to my questions. He knew exactly what the problem w...
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I really liked the service. They were great st communication. Brandon was knowledgeable and provided answers to my questions. He knew exactly what the problem was and fixed it. Highly recommended.
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I have used One Hour for years, but today had my tune up on A/C unit
by Kyle Wright. He impressed me as the most knowledgeable workman I have ever had in the 2...
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I have used One Hour for years, but today had my tune up on A/C unit
by Kyle Wright. He impressed me as the most knowledgeable workman I have ever had in the 27 years I've lived here. He was friendly, polite,, professional and explained everything to me, including some bothersome dust in one room. No one has been able or willing to ever tell me the cause before and I would definitely trust him to do the next phase if I decide to spend the money. You have a very good workman in him.
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First of all, setting up the appointment was super easy. I have phone anxiety so their online scheduling was a godsend.
Tommy did a great job diagnosing the is...
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First of all, setting up the appointment was super easy. I have phone anxiety so their online scheduling was a godsend.
Tommy did a great job diagnosing the issue and fixing it. It took less than half an hour and was a reasonable price. I’m thrilled with the job he did.
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Hiller always delivers! Seth Meals was one of the most efficient, helpful and informative technicians I’ve ever had come out to service my AC Unit. He discove...
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Hiller always delivers! Seth Meals was one of the most efficient, helpful and informative technicians I’ve ever had come out to service my AC Unit. He discovered some major draining issues on a routine service call that ended up saving me over $1400 once all was said and done. Major kudos to him and Hiller for always pulling us through anytime those things go haywire! Happy Hiller Club is the best ?
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Jamar came to the house and provided excellent service. He, documented the service call with pictures of the system and made the necessary notes. His visit reve...
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Jamar came to the house and provided excellent service. He, documented the service call with pictures of the system and made the necessary notes. His visit revealed a needed piece of maintenance, which was promptly taken care of. Jamar was able to answer all my questions, he was very polite and courteous.
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I had a gas line installed along with an electrical outlet modification from 220v to 120v. The team for both projects were super professional and I appreciate ...
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I had a gas line installed along with an electrical outlet modification from 220v to 120v. The team for both projects were super professional and I appreciate their hard work in this Alabama humidity. The team lead , mr Ford, provided honesty and great customer service. Thank you. However, I’m sitting here waiting on someone from the company to inform me of when the inspector will come to my house. It would have been nice if someone would contact me and say the inspector is running behind or a to schedule a time/date. I still haven’t paid for the project and the money in my account is calling me to spend it on something else. Come on y’all. It’s not that hard.
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Frank A., did a great job on my Ring Floodlight camera install. Earlier in the year he also gave me a quote on an eletricial charing system. He knew the ins and...
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Frank A., did a great job on my Ring Floodlight camera install. Earlier in the year he also gave me a quote on an eletricial charing system. He knew the ins and outs of electrical charging systems and was very knowledgeable. When I accept the quote I plan on asking the company to have him perform the install. I also used this company to install an outdoor outlet. I can't remember the name of the person that came, but they did a great job!
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I never give five star reviews. This is only the second in five years.
Hiller deserved all five stars.
Punctual, pleasant, upfront, quick, neat, and excellent w...
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I never give five star reviews. This is only the second in five years.
Hiller deserved all five stars.
Punctual, pleasant, upfront, quick, neat, and excellent work.
Everything from the initial phone call to the plumber’s visit to the payment was clearly explained, easy, and fair.
Thank you Hiller for an excellent experience.
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Shane was great! Very knowledgeable and made sure everything was properly working with our plumbing before he left. I would def recommend this plumbing service.
I called to report a leak that required me to shut off water to my whole house, I had someone out within 30 minutes to get it fixed. They had it fixed and every...
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I called to report a leak that required me to shut off water to my whole house, I had someone out within 30 minutes to get it fixed. They had it fixed and everything was done in under an hour from the time I called. Great service! Rapid response.
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We really had a great experience! Everyone on the phone was so energetic and fun, and our plumber Tommy was so knowledgeable and great. They were able to come t...
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We really had a great experience! Everyone on the phone was so energetic and fun, and our plumber Tommy was so knowledgeable and great. They were able to come the same evening we called, and though they couldn’t fix our issue that night they were able to turn the water back on and Tommy returned the next day to replace the pipe. Overall a great experience and we are happy we chose Hiller.
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Hiller came out to do the checkup on our A/C unit and in doing so help with rerouting our dryer vent that was blowing on our unit. Jeff and Mark were so helpfu...
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Hiller came out to do the checkup on our A/C unit and in doing so help with rerouting our dryer vent that was blowing on our unit. Jeff and Mark were so helpful they went far and above to take care of this for us. They were extremely helpful and knowledgeable. Highly recommend Hiller!
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Update 1/14/2020 They found my water pressure regulator had gone bad and water pressure was over 100 psi. They installed a new pressure regulator for a fair pri...
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Update 1/14/2020 They found my water pressure regulator had gone bad and water pressure was over 100 psi. They installed a new pressure regulator for a fair price.
Update 4/29/2021. I gave them a 2nd chance and I'm glad I did. I noticed water in my crawl space so I called Hiller. Chance Draper came out and within a few minutes identified the problem, my water heater was leaking and needed to be replaced. Chance replaced the water heater and now the leak is solved. The only thing I can think of I would change is they should ask if I have a preference on the water heater I would like to have installed (They didn’t ask, they just installed the brand they always do I guess) I would have wanted the smart water heater that is Alexa enabled, it would notify me via my phone if there was a water leak. Other than that they are perfect.
After waiting 15 minutes for someone to answer the phone I gave up.
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The tech was great! Answered my questions. Made recommendations for possible future work based on those questions. Work completed quickly. Issue resolved. Ve...
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The tech was great! Answered my questions. Made recommendations for possible future work based on those questions. Work completed quickly. Issue resolved. Very pleased!
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Service people were initially delayed but once they arrived they were empathetic to the situation and went out of their way to correct the issue.