William did a wonderful and professional job servicing our HVAC unit. He showed us pictures of some areas of concern and offered recommendations to us. He also ...
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William did a wonderful and professional job servicing our HVAC unit. He showed us pictures of some areas of concern and offered recommendations to us. He also stayed and helped with a plumbing issue. He went above and beyond to be sure we were cared for and stayed longer than needed. We really appreciate his responsiveness to our issue.
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Another Hiller visit - another polite, respectful, informative tech. Austin was great. Honest, thorough- great job. So glad I have my inspection plan with this ...
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Another Hiller visit - another polite, respectful, informative tech. Austin was great. Honest, thorough- great job. So glad I have my inspection plan with this company. All around outstanding.
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You cannot overemphasize the importance of taking care of the most significant investment in your life -- your house/home. We listened when we were told that t...
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You cannot overemphasize the importance of taking care of the most significant investment in your life -- your house/home. We listened when we were told that the air in your house can be dirtier than the air outside. We've experienced the discomfort of sinus issues that can be attributed to the air we breathe inside our own house. Zachary was able to describe to us a solution to address the things that bother us most. Dust, dander, mold, and bacteria can all make you feel uncomfortable and may even make you ill. So we opted to invest in the most comprehensive solution to combat these issues. Although we chose the most expensive solution, we feel confident that this will work best for us. This is the first time we've done business with Hiller, but we feel that if everyone at Hiller is as knowledgeable and attentive as Zachary that we, and our home, will be in good hands going forward. Thank Zachary for us as he did an outstanding job.
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The Hiller technician, Austin Shand, went above and beyond (pictures showing before & after) the regular seasonal checkup. Knowing my warranty was about to expi...
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The Hiller technician, Austin Shand, went above and beyond (pictures showing before & after) the regular seasonal checkup. Knowing my warranty was about to expire he made sure everything was up to date and in good working order. I highly recommend Hiller and have been using their services for 10 years because of the excellent service and quality technicians like Austin Shand.
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100% excellent service. Had Dish washer installed with water damage fixed. Young man extremely professional and kept us aware of the project. Hiller has the ver...
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100% excellent service. Had Dish washer installed with water damage fixed. Young man extremely professional and kept us aware of the project. Hiller has the very best workers on the job.
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Thank you so much for the wonderful Technician: William, he did a very nice job servicing unit and explained what he had done. Very polite and quick service. S...
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Thank you so much for the wonderful Technician: William, he did a very nice job servicing unit and explained what he had done. Very polite and quick service. Signed up for 2 more HVAC future services. ??? see ya in May.
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Very pleasant technician and excellent customer service. Logan checked everything out, explained and replaced a part needed. Always a pleasure to be able to rel...
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Very pleasant technician and excellent customer service. Logan checked everything out, explained and replaced a part needed. Always a pleasure to be able to rely on Hiller. Highly recommend for routine service and emergency services needed.
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Couldn’t be happier with my choice to join the Happy Hiller family. I have appreciated every one of their technicians who have checked and serviced my differe...
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Couldn’t be happier with my choice to join the Happy Hiller family. I have appreciated every one of their technicians who have checked and serviced my different home systems this year through the annual membership. No regrets… no disappointment. I highly recommend their membership program.
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Hiller showed up on time. Both guys were great. Nice and easy to deal with and shared good info. They got my new water heater installed and the old one removed ...
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Hiller showed up on time. Both guys were great. Nice and easy to deal with and shared good info. They got my new water heater installed and the old one removed with no issues. They were great.
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Mitchell showed up today to give me a quote on a water heater. He was great. Definitely a people person. Easy to talk to and relatable. Laid everything out in e...
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Mitchell showed up today to give me a quote on a water heater. He was great. Definitely a people person. Easy to talk to and relatable. Laid everything out in easy to understand terms and showed me what was available to me. Highly recommend Mitchell.
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Steve Tasker from Hiller arrived at my home at the scheduled time. He was friendly, professional, and quickly found that the main sewer line was obstructed by t...
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Steve Tasker from Hiller arrived at my home at the scheduled time. He was friendly, professional, and quickly found that the main sewer line was obstructed by tree roots He unblocked the main line, and then set up an appointment for me with a Hiller project manager to discuss repair options. Overall, I was very satisfied with service I received from Steve Tasker.
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We called out Hiller to unclog a kitchen sink that has had on and off issues since we’ve owned this house, a house that had been a rental for a number of year...
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We called out Hiller to unclog a kitchen sink that has had on and off issues since we’ve owned this house, a house that had been a rental for a number of years.
My many attempts to clear the drain when it started to run slow only became temporary fixes, and a few months later I’d be back at it.
Being on a septic system, we’re always very careful in what we put down a drain….that and after raising 2 kids, I’ve come to hate clearing clogged plumbing.
Time to call a professional.
Cody (from Hiller) came out and cleared our kitchen system. It was quite a job, but he stuck with it. He was very professional and knowledgeable.
And when he was through, he filled the sink with water…..
8 years in this house, and I’ve never seen a vortex when that sink drained.
Many thanks to Cody and the folks at Hiller.
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I appreciate Hiller and their hard working guys so much! After calling Hiller later in the evening about our thermostat and AC unit not working, they were able ...
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I appreciate Hiller and their hard working guys so much! After calling Hiller later in the evening about our thermostat and AC unit not working, they were able to send someone out that night to help me out. I was so thankful!! Kegan was professional, friendly, and nice. He figured out the problem pretty quick and was able to get everything back up and running again. YAY! Thank you so much for helping! :)
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Logan our technician was very knowledgeable and friendly. He kept us informed on all levels of the repair. Very professional and we are pleased with the out com...
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Logan our technician was very knowledgeable and friendly. He kept us informed on all levels of the repair. Very professional and we are pleased with the out come. Thank you Logan and Hiller for the fast respond we are starting to cool down.
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Amazing experience with Hiller Plumbing and our technician Joseph. They even had to come two days in a row for different issues and were very honest and helpful...
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Amazing experience with Hiller Plumbing and our technician Joseph. They even had to come two days in a row for different issues and were very honest and helpful! We will be seeking their services in the future if needed!
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Hiller to the rescue. New hotwater tank in place in record time. Great customer service and professional knowledge of the tank purchased. Thank you!
Our appointment was scheduled for 8-12 Jerry shows up 8:10. He spent about an hour going through everything with our air conditioner. Then he diagnosed problem ...
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Our appointment was scheduled for 8-12 Jerry shows up 8:10. He spent about an hour going through everything with our air conditioner. Then he diagnosed problem accurately and had to drive to Nashville to pick parts up. Comes back installs parts and presto we have air conditioner working again. Whole process took til 2:40pm so is a miracle to get it all fixed in one day! I am positive any other company would have been a few days wait. When I say this I can back it up as Hiller was the second place I called. First place misdiagnosed problem as a thermal valve that would take 5 days to get. So do yourselves a favor and call Hiller first as those guys with rescue in the name will shipwreck and bankrupt you. Least Hiller is honest and reasonable!
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I had three different techs (Wyatt, Cade, and Joseph) checking out and tuning up my HVAC, electrical, and plumbing after a move via the Happy Hiller Club. Sched...
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I had three different techs (Wyatt, Cade, and Joseph) checking out and tuning up my HVAC, electrical, and plumbing after a move via the Happy Hiller Club. Scheduling all three to arrive in the same arrival window was an absolute breeze. All three techs were punctual, respectful, and informative. They were also each very transparent in their findings, recommendations, and costs. Could not be happier with the service I received from signing up for the Happy Hiller Club to scheduling to dispatches. Thanks, Hiller!
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This is my first experience working with Hillar and they did a very thorough inspection of our systems. Very pleased with the professionalism and knowledge Of ...
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This is my first experience working with Hillar and they did a very thorough inspection of our systems. Very pleased with the professionalism and knowledge Of the technician. I highly recommend .
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Cain was extremely customer service focused. He was extremely knowledgeable about all aspects of the unit. Overall service was extremely efficient, and I would ...
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Cain was extremely customer service focused. He was extremely knowledgeable about all aspects of the unit. Overall service was extremely efficient, and I would definitely recommend them
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Hiller always comes thru on any job ive ever called for. They show up when they say they will, techs are very knowledgeable and polite. Love the annual servic...
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Hiller always comes thru on any job ive ever called for. They show up when they say they will, techs are very knowledgeable and polite. Love the annual service program, it’s great. I highly recommend Hiller.
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My HVAC unit stopped during some of the hottest weather of the year. Hiller responded in a timely manner and my technician, Derrick Owens, quickly found the pro...
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My HVAC unit stopped during some of the hottest weather of the year. Hiller responded in a timely manner and my technician, Derrick Owens, quickly found the problem and fixed it so it wouldn't happen again. Great response and I highly recommend Hiller!
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Great service getting new units installed in a timely manner, they always clean up after themselves. Always well mannered too! Highly recommend using them for y...
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Great service getting new units installed in a timely manner, they always clean up after themselves. Always well mannered too! Highly recommend using them for your plumbing and cooling needs.
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Had a great experience with Hiller and the technician, Gary Heaton! Gary was professional, knowledgeable, and pleasure to have in my home. He explained all of m...
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Had a great experience with Hiller and the technician, Gary Heaton! Gary was professional, knowledgeable, and pleasure to have in my home. He explained all of my options up front and there were no surprise hidden fees! 10/10 recommend Gary for your plumbing needs! Request him by name!
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Hiller makes you the best appointment for your needs. Even though the technician didn't have the part I needed he recommended the store to purchase the stem for...
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Hiller makes you the best appointment for your needs. Even though the technician didn't have the part I needed he recommended the store to purchase the stem for my faucet that I needed. It took a few days before the part came back another appointment was made and the Hiller Technician replaced the stems and my faucet works fine. I would recommend Hiller to anyone needing a plumber.
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They got us in late notice, technician Michael Lomax, was highly educated in his field and distributed the information in a way I could understand. This compan...
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They got us in late notice, technician Michael Lomax, was highly educated in his field and distributed the information in a way I could understand. This company also installed my father's unit and he says 5 stars as well! Refreshing to meet competent and professional people. Many thanks ? ?
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Hiller was very easy to schedule with. Had someone out within a few hours. Our Technician Gary, was very professional and paid attention to detail for everythin...
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Hiller was very easy to schedule with. Had someone out within a few hours. Our Technician Gary, was very professional and paid attention to detail for everything we needed! He made our options known from the beginning and went above and beyond to make sure our issue was fixed. Highly recommend using Hiller.
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Could not have gone smoother. We had our entire house re-piped today. The crews were fantastic and got the job done. We are so impressed by the skills and knowl...
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Could not have gone smoother. We had our entire house re-piped today. The crews were fantastic and got the job done. We are so impressed by the skills and knowledge of these crews! Next up is some electrical work and we will definitely be using them
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Hiller has always gone above and beyond for us.
They are always on time, courteous and get the job done.
After a storm, we had to replace our entire electric pa...
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Hiller has always gone above and beyond for us.
They are always on time, courteous and get the job done.
After a storm, we had to replace our entire electric panel. It was on the weekend. The tech came out immediately. He assessed the damage, phone calls were made, and people started showing up. We had it fixed by Monday afternoon.
It was impressive.
Thank you. Hiller.
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The technicians came out to give us an estimate to replace old galvanized plumbing to PVC plumbing. Both were very knowledgeable and our concerns were addressed...
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The technicians came out to give us an estimate to replace old galvanized plumbing to PVC plumbing. Both were very knowledgeable and our concerns were addressed. Both were nice and friendly. Would highly recommend.
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I had a great experience with Grant at Hiller! He was prompt, professional, and quick. He took the time to explain the problem and gave great options on how to ...
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I had a great experience with Grant at Hiller! He was prompt, professional, and quick. He took the time to explain the problem and gave great options on how to fix it. I’ll definitely use Hiller again in the future.
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I recently had the pleasure of working with Hiller Plumbing, Heating, Cooling & Electrical for a plumbing issue in my home. From the initial phone call to sched...
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I recently had the pleasure of working with Hiller Plumbing, Heating, Cooling & Electrical for a plumbing issue in my home. From the initial phone call to schedule the appointment to the completion of the job, I was thoroughly impressed with their professionalism, expertise, and customer service.
Here's why I highly recommend Hiller Plumbing:
Prompt and Efficient Service: I called Hiller Plumbing on a Tuesday morning, and they were able to send a technician Austin Fox to my home within a few hours. Technician Austin Fox arrived on time and immediately assessed the situation.
Expert Diagnosis and Repair: The technician Austin Fox quickly diagnosed the problem and explained the issue in detail. He then provided me with several options for repair, along with the associated costs. I appreciated his honesty and transparency.
Quality Workmanship: The technician Austin Fox performed the repair efficiently and effectively. He used high-quality materials and ensured that the job was done right. The problem was resolved, and I haven't had any issues since.
Professional and Courteous Staff: From the customer service representatives to the technician Austin Fox, everyone I interacted with at Hiller Plumbing was friendly, courteous, and professional. They made me feel valued as a customer and went above and beyond to ensure my satisfaction.
Fair Pricing: The cost of the repair was reasonable and competitive. Hiller Plumbing provided me with a detailed invoice, and there were no hidden charges.
Overall, I had an excellent experience with Hiller Plumbing. They are a reliable and trustworthy company that I would highly recommend to anyone in need of plumbing services.
Sincerely,
George & Terri Ogden
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We had a great experience with Hiller Plumbing. We recently moved here and needed leaking faucets repaired through our home warranty insurance from the seller. ...
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We had a great experience with Hiller Plumbing. We recently moved here and needed leaking faucets repaired through our home warranty insurance from the seller. Hiller scheduled an appointment quickly and we didn’t have to wait weeks. Steve the technician arrived on time and was very courteous and professional. He insisted on putting shoe covers on even though I said he didn’t need to. He evaluated the problem quickly and was very helpful when we contacted the insurance company for approval. We had never done this before and Steve knew the process and provided the information the company requested. After the claim was approved, Steve completed the repairs and had us test the faucets to make sure we were satisfied with the work. All in all very satisfied with Hiller Plumbing and would definitely use them again. P.S. Congratulations to Steve on his upcoming wedding.
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We had a water heater installed. Gary, our service provider knew his trade. He had a great personality and was very efficient. I felt so good about the service...
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We had a water heater installed. Gary, our service provider knew his trade. He had a great personality and was very efficient. I felt so good about the service that I received that I joined the Hiller team. Thank you Gary!
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More expensive than some for kitchen faucet i stall however:
They were on time
They called and let you know when they
were coming.
Upfront pricing
Cleaned up
Kn...
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More expensive than some for kitchen faucet i stall however:
They were on time
They called and let you know when they
were coming.
Upfront pricing
Cleaned up
Knew what he was doing
Polite and friendly.
After 2 days of no shows from another company (after we made schedule adjustments and rushing home) we really appreciated that.
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I was very happy with the work done today by the serviceman.
He was very helpful with any questions I had and took his time to make sure he did a good job with ...
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I was very happy with the work done today by the serviceman.
He was very helpful with any questions I had and took his time to make sure he did a good job with the repair. He was a true joy to have in my home, and I am very happy with his work.
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Our furnace went out and they came out right out. We had to wait a day and night. The repairman, Zach, personally went to Spring Hill to pick up our part so we...
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Our furnace went out and they came out right out. We had to wait a day and night. The repairman, Zach, personally went to Spring Hill to pick up our part so we would not have to be without heat longer. Zach was so personable. Thank you Zach for all you did to get us up and running in a timely manner!
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The guys from Hiller Plumbing were great. They came sooner than anticipated. They took their time inspecting my water heater to make sure that they could give m...
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The guys from Hiller Plumbing were great. They came sooner than anticipated. They took their time inspecting my water heater to make sure that they could give me an accurate diagnosis. They were very professional and polite. I would highly recommend Hiller.
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Logan is the most awesome, professional Best customer service, young man that we’ve ever dealt with. He went above and beyond. He definitely deserves a raise ...
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Logan is the most awesome, professional Best customer service, young man that we’ve ever dealt with. He went above and beyond. He definitely deserves a raise and would recommend him for any jobs. Best customer service ever. Thank you so much, Logan.
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Kyle was wonderful! Professional, explained options in a way I could understand, did the job, went above and beyond! What a great experience! Thank you Kyle!!...
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Kyle was wonderful! Professional, explained options in a way I could understand, did the job, went above and beyond! What a great experience! Thank you Kyle!!! And to the Hiller group in Columbia, every single person who has come out to the house has been wonderful to work with and really cares to get you back up and running quickly and safely!
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Very impressed with the speedy arrival even with 6 inches of snow on the ground! Called first thing in the morning and was told someone would come that afterno...
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Very impressed with the speedy arrival even with 6 inches of snow on the ground! Called first thing in the morning and was told someone would come that afternoon. About 45 minutes later had someone out! Very thankful they were able to help with my frozen pipes!!
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Prompt service. Replaced a part but still not fixed. Back out 3 days later and says another part needs to be replaced. I sure hope this isn't a pattern.
I'm u...
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Prompt service. Replaced a part but still not fixed. Back out 3 days later and says another part needs to be replaced. I sure hope this isn't a pattern.
I'm updating this review. The customer care department contacted me and are refunding the cost of the first service call that wasn't successful. I appreciate them reaching out to insure our satisfaction. The problem we had has been successfully resolved.
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Had a great experience overall with the Hiller team. When there was a question about an issue, everything was explained and worked out in a professional manner....
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Had a great experience overall with the Hiller team. When there was a question about an issue, everything was explained and worked out in a professional manner.
The team did great work updating my plumbing and installing HVAC system.
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Alex was very good! He was able to save us so much by getting a toy out of our toilet. He was kind and professional. And he didn't leave any Trash behind or scr...
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Alex was very good! He was able to save us so much by getting a toy out of our toilet. He was kind and professional. And he didn't leave any Trash behind or scrapes inside the toilet after using the auger. I'm definitely impressed to say the least.
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Cain was very polite and knowledgeable.
He explained everything that he needed to do and got right to it. As he was finishing up, he explained everything once a...
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Cain was very polite and knowledgeable.
He explained everything that he needed to do and got right to it. As he was finishing up, he explained everything once again and went over the warranty with us. We will request him to service our unit in the future. He did well.
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Great timely service on a furnace cleaning and maintenance. Logan was very professional and I appreciate the photos and written evaluation of my unit. Easy way...
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Great timely service on a furnace cleaning and maintenance. Logan was very professional and I appreciate the photos and written evaluation of my unit. Easy way to keep a continual record of service.
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Awesome customer services all around, from calling in to the technician that assisted us. Called at 8pm on a Thursday and they arrived shortly after. They were ...
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Awesome customer services all around, from calling in to the technician that assisted us. Called at 8pm on a Thursday and they arrived shortly after. They were gracious enough to work us in that night. Our water heater had stopped working and the issue was resolved quickly. The technician also offered us options for the future to assist in this issue not reoccurring. Very thankful for the quick and efficient services provided. Will definitely be using them in the future. I was new to the area and wasn’t sure who I should call, but now I know this as my go to place. Thanks!
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All four technicians were very professional and friendly. One of the jobs was done in half the time. Great quality products. Our job Manger Michael was very kno...
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All four technicians were very professional and friendly. One of the jobs was done in half the time. Great quality products. Our job Manger Michael was very knowledgeable and friendly also. He gave us several options that fit our needs. They really will leave you happy.
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The technician came within the window of timeframe. Although he was only there, 20 minutes to complete the work I needed done. Their company charges three times...
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The technician came within the window of timeframe. Although he was only there, 20 minutes to complete the work I needed done. Their company charges three times more money than it should. At least for this type of plumbing work. I would recommend looking around. Received a call from Hiller in regards to my previous comments. They reviewed the charges for the work that was done, found out there was a couple of errors made, and they gave me a sizable credit back to my account. That is super honorable, and with that said, I would highly recommend using them anytime.
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Technician was Anthony Nader. He was polite, respectful, nice, and especially friendly. He was very knowledgeable and easy to talk to. Replaced the flapper on...
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Technician was Anthony Nader. He was polite, respectful, nice, and especially friendly. He was very knowledgeable and easy to talk to. Replaced the flapper on the toilet quickly. It was a pleasure dealing with him. Would recommend him and the transaction was great.
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Steve came to my house today (after I called just a short time before needing to schedule someone ASAP) and I can’t say enough good things. He was honest an...
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Steve came to my house today (after I called just a short time before needing to schedule someone ASAP) and I can’t say enough good things. He was honest and informative walking me through exactly what the issue was. I would highly recommend Steve and Hiller for any plumbing needs!!
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Kaylen was a wonderful plumber and addressed our pump issue quickly and effectively. He was very kind and gave us all the info we needed to not have the proble...
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Kaylen was a wonderful plumber and addressed our pump issue quickly and effectively. He was very kind and gave us all the info we needed to not have the problem again.
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Kaylen was our professional plumber. He was very pleasant to be around. Did a great job at resolving our plumbing issue. If we ever need anything done in the fu...
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Kaylen was our professional plumber. He was very pleasant to be around. Did a great job at resolving our plumbing issue. If we ever need anything done in the future we will ask for him personally. Great job and thank you!!
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The tech was amazing and very professional. He addressed our concerns with understanding and took the time to answer all our questions. Would recommend Hiller...
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The tech was amazing and very professional. He addressed our concerns with understanding and took the time to answer all our questions. Would recommend Hiller to anyone. Thank you for a great job. -The McClendon Family
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The technician called before the appointment as promised and was even running early. He diagnosed the issue and was able to determine it was under warranty, get...
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The technician called before the appointment as promised and was even running early. He diagnosed the issue and was able to determine it was under warranty, get the part and install it within hours of the scheduled appointment. This was actually a repair I had to schedule for my boss at his home so having it completed quickly and easily with a minimum of inconvenience made me look good too!
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The heating system was fixed by Hiller Plumbing, Heating, Co. Their professionalism and punctuality were noteworthy. Their responsiveness was exceptional,making...
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The heating system was fixed by Hiller Plumbing, Heating, Co. Their professionalism and punctuality were noteworthy. Their responsiveness was exceptional,making them one of the best in the business. I highly recommend their service and will definitely call them again if needed in the future.
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Called for a gas leak I’ve been struggling with for 3 years. They sent someone out same day. Austin was very professional and kind. Explained all the options ...
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Called for a gas leak I’ve been struggling with for 3 years. They sent someone out same day. Austin was very professional and kind. Explained all the options to me and fixed all the problems in the same day. I was unable to to turn light the pilot light to the hot water heater myself so I called him back and he came out the next day and did it. Highly recommend. Thanks so much!
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I'm really pleased with Hiller. Their customer maintenance program is such a win-win (we are 2.5 years with their program). Their customer service reps have gre...
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I'm really pleased with Hiller. Their customer maintenance program is such a win-win (we are 2.5 years with their program). Their customer service reps have great attitudes and their techs are professional and thorough. It's great to have a vendor you can actually feel confident in.
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We called Columbia / Hiller -Plumbing, Cooling Heating, and Electrical - this morning, never having used them before, and not only did they respond promptly, bu...
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We called Columbia / Hiller -Plumbing, Cooling Heating, and Electrical - this morning, never having used them before, and not only did they respond promptly, but their knowledge, helpfulness, and respectful attitude truly stood out. Michael showed up on time and efficiently investigated and exhausted all avenues to make sure our tankless water heater issue was resolved and I couldn't be happier with his service. I highly recommend Columbia - Hiller and specifically Michael for their exceptional professionalism, honesty and expertise.
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We used hiller, Austin was our technician. I cannot say a single negative thing. He was on time, communicative, extremely professional and well mannered. He off...
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We used hiller, Austin was our technician. I cannot say a single negative thing. He was on time, communicative, extremely professional and well mannered. He offered to work several hours after normal business hours to get the job completed. We rescheduled for the next day and he was again right on time.
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Had a main line sewer issue that they worked on and they came out on a Sunday on short notice. They did what they could to remedy problem but found out it was a...
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Had a main line sewer issue that they worked on and they came out on a Sunday on short notice. They did what they could to remedy problem but found out it was an issue only the city could fix. They coordinated with city to have issue resolved. City was out the next morning and remedied the problem. I recommend this company highly for your plumbing needs. Great professional staff. I’d give them a 10 star rating but it only allows me to select 5 stars. Thank you for everything.
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We had a great experience with Hiller!
Our AC went out and our technician Tommy diagnosed the problem as soon as he got there. Unfortunately it wasn’t a repa...
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We had a great experience with Hiller!
Our AC went out and our technician Tommy diagnosed the problem as soon as he got there. Unfortunately it wasn’t a repair he could do right then. Our house is only two years old and our unit is just out of warranty with the builder. We explained to Tommy what their tech did prior and that tech made some major mistakes which we are having to fix now. We are now trying to get the builder to pay for their mistakes.
Tommy was very friendly, knowledgeable, experienced and willing to help in anyway he could. He gave me as much information as he could, answered all our questions, and even continued to answer questions and help even after his initial visit. You could tell he was genuine and truly cares about others.
After Tommy’s visit Zach one of the project managers came out to look at everything, talk to us about the repairs and give us a quote. Zach was timely, friendly, professional, knowledgeable and answered all my questions.
We will definitely be using Hiller for our repairs and yearly maintenance.
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The Hiller technicians are always polite, patient & knowledgeable. They answer all questions and always explain in detail any work being done. They never leave ...
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The Hiller technicians are always polite, patient & knowledgeable. They answer all questions and always explain in detail any work being done. They never leave a mess and always notify their customer when they are on their way. Their response to emergencies is always extremely prompt. Great company.
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Hiller and every person from this company I’ve had the pleasure to work on my stuff have been professional, courteous, knowledgeable, communicative, and worke...
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Hiller and every person from this company I’ve had the pleasure to work on my stuff have been professional, courteous, knowledgeable, communicative, and worked to ensure my systems work well and properly according to my needs and desires. They always explain what is going on with the system and provide several options to follow for any corrective action. They’ve always been respectful of my input and suggestions.
In my opinion, Hiller should be your first choice for your household systems.
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Arrived early. Anthony was very professional and did everything possible to fix the very old water lines. He got water back to the house and even gave me a disc...
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Arrived early. Anthony was very professional and did everything possible to fix the very old water lines. He got water back to the house and even gave me a discount. I have always recommended Hiller and will continue to do so !!
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Austin , the plumber who came to our house was extremely professional. He treated his job as if we were his highest priority. He started the job and did not qui...
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Austin , the plumber who came to our house was extremely professional. He treated his job as if we were his highest priority. He started the job and did not quit until he finished . I would definitely recommend Hiller Plumbing to take care of any plumbing needs that you may have . They came on time and when they said they would. In fact we were given a call telling us when Austin was on his way . This is the way I want to be treated . We were made to feel appreciated for our business . I will use Hiller for all my plumbing needs. Mark Elliott
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Had a water line break under my manufactured home while out of town. Raced back and was able to get same day repair. Jeremiah was very professional and showed m...
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Had a water line break under my manufactured home while out of town. Raced back and was able to get same day repair. Jeremiah was very professional and showed me everything that needed to be done to prevent a recurrence of the problem. Very happy with the excellent service. Will definitely be using them for all my Plumbing and HVAC needs.
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It was our first time using Hiller and everyone I spoke with was very nice and helpful. Keith Couch was our tech and he was great. We would not hesitate to use ...
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It was our first time using Hiller and everyone I spoke with was very nice and helpful. Keith Couch was our tech and he was great. We would not hesitate to use Hiller again. Thanks for everything.
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Our AC stopped cooling. Called Hiller and our technician David James came out and took care of the problem right away. We received quick, courteous, and profes...
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Our AC stopped cooling. Called Hiller and our technician David James came out and took care of the problem right away. We received quick, courteous, and professional service. Highly recommended.
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Hiller is TOP SHELF. I called at 3:00 and they were here by 4:00. They tell me who is coming, they even send a picture. The technician is in a perfect uniform, ...
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Hiller is TOP SHELF. I called at 3:00 and they were here by 4:00. They tell me who is coming, they even send a picture. The technician is in a perfect uniform, friendly , and professional. The AC was back on in no time. I have lived in Nashville for 7 years and I have used Hiller exclusively for all of my HVAC and electrical work. My neighbors tell me they are expensive and I say that's okay. These guys are top shelf, just like the good margaritas. If you want it done right, right now or close to it,,.. call The Happy Face Truck today!
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We just had to have a pipe replaced. They were very professional and courteous. They were respectful of our time and responsive with their communication. I’m ...
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We just had to have a pipe replaced. They were very professional and courteous. They were respectful of our time and responsive with their communication. I’m incredibly pleased with the service I received.
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My AC stopped working randomly, and of course it's Tennessee in the summer time, so I had to call someone. The place closest to me couldn't get out until Monday...
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My AC stopped working randomly, and of course it's Tennessee in the summer time, so I had to call someone. The place closest to me couldn't get out until Monday, and they also charge twice as much, but I took a chance on Hiller.
I called them first thing this morning and they came out with in 2 hours. Both the men were courteous and well prepared, and knowledgeable. I think all of those are important. They got to work immediately trying to locate the problem, which they did, within minutes. Turned out to be a quick fix that only cost me $100, including the visit.
I'm definitely grateful ?? they were able to get out and get her fixed so quickly.
He even offered me a service plan, that I think I will sign up for next month. They come out and service your unit in the spring and in the Autumn, to get you ready for the harsh summer/ winter.
Anyway, I'm definitely giving these guys 5 stars for speed, accuracy, knowledge, price, manners, all that. And one thing I always worry about as a single woman, having to call a maintenance guy of any kind, is safety... I didn't feel like I had to worry about that, even a little bit with them,and that is something that is always a relief.
So I definitely recommend ?? these guys!!
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Our water heater started leaking and the garage started to fill with water. I called Hiller and they were able to send someone within two hours. Alex was very p...
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Our water heater started leaking and the garage started to fill with water. I called Hiller and they were able to send someone within two hours. Alex was very professional explained the issue and quickly gave me a quote that was reasonable. The work was completed in 30 minutes.
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Hiller has always done a great job and been prompt about dealing with any issues head on. I use them exclusively! This visit was as you would expect and the tec...
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Hiller has always done a great job and been prompt about dealing with any issues head on. I use them exclusively! This visit was as you would expect and the tech’s are super friendly and knowledgeable. What’s great about Hiller is if you have a problem with any after they service it, they come back to fix it. That means a lot.
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With a newborn at home and the A/C going out we needed help! Thankfully Hiller had a Technician here in an hour. He was extremely thorough, very knowledgeable, ...
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With a newborn at home and the A/C going out we needed help! Thankfully Hiller had a Technician here in an hour. He was extremely thorough, very knowledgeable, and quickly found the issue and explained it very well. I could have fixed it for much less myself, however, with the AMAZING veteran discount, subscribing to the happy hiller club, it was well worth the price of the repair. Plus, we now have 2 FREE system checks a year, NO emergency service fees, and we are extremely grateful for the help.
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I’m a happy Hiller customer! I’ve been using Hiller for HVAC for several years and twice for plumbing repairs. I did have one unhappy experience a few years...
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I’m a happy Hiller customer! I’ve been using Hiller for HVAC for several years and twice for plumbing repairs. I did have one unhappy experience a few years ago but they made it right, very quickly. Outside of that one time I’ve been completely satisfied and happy with the company and it’s service personnel.
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We just bought a new to us home in Spring Hill and wanted to be sure the heating and air conditioning was working and up to standard. Dave made a few recommenda...
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We just bought a new to us home in Spring Hill and wanted to be sure the heating and air conditioning was working and up to standard. Dave made a few recommendations and got us on a plan to have it checked regularly. Both Dave and the technician Lee that came to our house to give us an estimate for a home generator we’re very professional and knowledgeable.
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It's the weekend and our usual local plumbers were on vacation or not available till Monday. Figured the "big box " guys would be open and was lucky to get some...
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It's the weekend and our usual local plumbers were on vacation or not available till Monday. Figured the "big box " guys would be open and was lucky to get someone to come by. Replaced our water line chewed up by mice, gave great recommendations on how to avoid the issue and clean up.
But the main thing I got from the transaction was the worker himself. Cody made me feel like I was working with a knowledgeable individual, not a huge corporation. Totally changed my mindset on using Hiller and not only will we use them again if need be, I'd request Cody based on his Customer Service.
Was also impressed from the start with the receptionist and GPS guided time of arrival once the appointment was confirmed.
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I could not have asked for someone to work harder to give me as much help and information as they could than Alex did. He was upfront with my bigger issues. I k...
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I could not have asked for someone to work harder to give me as much help and information as they could than Alex did. He was upfront with my bigger issues. I knew they existed, but he gave me what options he could.
I feel like he helped me understand better wjat i was up against. As always, Hiller has been a great help. I have much more to go thru, but i trust them to help me with these problems.
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David was knowledgeable about the work he does (I asked Hiller to come out for my heating and AC unit on my townhomes build in 2020) and very kind. He relayed a...
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David was knowledgeable about the work he does (I asked Hiller to come out for my heating and AC unit on my townhomes build in 2020) and very kind. He relayed all the info I needed personally, without any confusing terminology, and also uploaded everything to my profile immediately after he left the appt.
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Contacted well after hours. Was able to make an appointment for first thing the following morning. Very prompt arrival, courteous and professional service. High...
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Contacted well after hours. Was able to make an appointment for first thing the following morning. Very prompt arrival, courteous and professional service. Highly recommended!
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Hiller as always were very professional and provided excellent service. The service tech’s name was Keith Couch, he was very courteous and showed up an hour e...
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Hiller as always were very professional and provided excellent service. The service tech’s name was Keith Couch, he was very courteous and showed up an hour early and repaired my a/c unit. More impressive is the fact that I called in with the issue at 8 am on the 4th of July. Great job Keith and Hiller!
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I called to schedule an appointment and they were able to come out within an hour. Bryan was great. He was so nice to my dog who wouldn't stop barking the entir...
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I called to schedule an appointment and they were able to come out within an hour. Bryan was great. He was so nice to my dog who wouldn't stop barking the entire time and he was professional. He fixed my issue quickly. Really great service. Thank you
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Can’t recommend them enough! Brent did a great job in the sales process, it felt natural and comfortable and went above expectations. Install was smooth and e...
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Can’t recommend them enough! Brent did a great job in the sales process, it felt natural and comfortable and went above expectations. Install was smooth and easy!
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Have used this company several times over the past few years. They are always on time, Perform quality work in a timely manner. Highly recommend them for home...
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Have used this company several times over the past few years. They are always on time, Perform quality work in a timely manner. Highly recommend them for home services. They really care about you as a customer.
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We had serious problems that took them two days to repair. They were out the same day we called them. Chris, Steve, and Lee were all wonderful to work with. Wil...
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We had serious problems that took them two days to repair. They were out the same day we called them. Chris, Steve, and Lee were all wonderful to work with. Will use them again.
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As usual, I'm happy with Hiller. I got an appointment same day as I called. The tech was helpful and knowledgeable and fixed the problem. We've used Hiller f...
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As usual, I'm happy with Hiller. I got an appointment same day as I called. The tech was helpful and knowledgeable and fixed the problem. We've used Hiller for all our home systems: plumbing, electrical, HVAC. I highly recommend their service.
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The service man was very good at his job at capping off an old gas line under my home from an old Barbacue grill that was not there anymore. They even took pict...
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The service man was very good at his job at capping off an old gas line under my home from an old Barbacue grill that was not there anymore. They even took pictures under my home ( in the crawl space ) to show me the before and after results. Very good work, and they worked very safely. Thankyou, this Company did a great job getting to my home quickly and at a good price too.
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Prompt, courteous, knowledgeable, efficient. Called on a Sunday morning and they were on site just a couple hours later. Couldn’t ask for better service. J...
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Prompt, courteous, knowledgeable, efficient. Called on a Sunday morning and they were on site just a couple hours later. Couldn’t ask for better service. Joe took my initial call and was excellent. I received updates via email and text up until the technician arrived. Cody did a great job on site. Great all around!
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We were very happy with the service provided by Kaylen today. He was extremely professional, polite and knowledgeable. He did a great job, and did high quality ...
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We were very happy with the service provided by Kaylen today. He was extremely professional, polite and knowledgeable. He did a great job, and did high quality work.
We highly recommend Hiller as a company, and definitely suggest you ask for Kaylen. You will not be disappointed.
5 Stars for sure!
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Alex was an amazing guy and very professional! He was very clean and cared very much about his work and the job at hand. He was quick but also very thorough! If...
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Alex was an amazing guy and very professional! He was very clean and cared very much about his work and the job at hand. He was quick but also very thorough! If I ever have an issue again I will be using Hiller and asking for Alex specifically!!
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I called Hiller because of a couple of electrical plugs that I was having trouble with and one was lightly smoking on occasions. When I called in the lady I spo...
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I called Hiller because of a couple of electrical plugs that I was having trouble with and one was lightly smoking on occasions. When I called in the lady I spoke with was very concerned and very helpful. She got me scheduled immediately. Brian arrived and checked out the outlets and diagnosed the issues fast and promptly. He explained and showed all of the options and pictures to both my wife and I. After we agreed to make the repairs brian got it fixed fast. He left his work area very clean with no issues. Definitely worth 5 stars. We will definitely be using Hiller in the future for all our electrical needs. Thanks again everyone involved. Great job!
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Cody was our repairman. He was absolutely AWESOME!!! Super polite, very knowledgeable and answered our questions. We received confirmation texts, of when he ...
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Cody was our repairman. He was absolutely AWESOME!!! Super polite, very knowledgeable and answered our questions. We received confirmation texts, of when he would be out and when he was on his way. The most amazing customer service ALL AROUND! SUPER IMPRESSED WITH EVERYONE HERE!!!!
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Hiller is amazing! They always send friendly, knowledgeable techs. They take the time to explain everything and make sure we understand all our options. We turn...
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Hiller is amazing! They always send friendly, knowledgeable techs. They take the time to explain everything and make sure we understand all our options. We turned to Hiller after choosing the “other guys” first because they were cheaper and that was a huge mistake! Fortunately we called Hiller to help and they have made everything right and we are Hiller customers for life!
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Cody did a great job installing a new shower valve in the master shower. I usually do things myself but in this case was a little over my head. He was respectfu...
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Cody did a great job installing a new shower valve in the master shower. I usually do things myself but in this case was a little over my head. He was respectful of the property and always wore boot covers while inside. I wouldn’t hesitate to call them the next time I get in over my head. Great job.
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Austin showed up on time with a smile. He was very friendly and courteous. We will definitely use Hiller again.
Update 8-12-22
Today Weston & Cade(may be spell...
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Austin showed up on time with a smile. He was very friendly and courteous. We will definitely use Hiller again.
Update 8-12-22
Today Weston & Cade(may be spelled wrong) upgraded/replaced our circuit breaker. They were amazing, friendly and time conscious with the heat. Still happy with Hiller and will continue to use them.
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1. I had my whole home repiped by Hiller recently. Johnathan, the project manager, is always a good guy to work with. Chris and Cameron were the techs who did t...
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1. I had my whole home repiped by Hiller recently. Johnathan, the project manager, is always a good guy to work with. Chris and Cameron were the techs who did the install and they were fantastic.
2. I have also had general service calls with a few of their guys. They all are great. Alex was particularly awesome.
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Connor came out and did a thorough inspection of our unit, as well as explained everything to us in detail that he looked at. We thought something was wrong, si...
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Connor came out and did a thorough inspection of our unit, as well as explained everything to us in detail that he looked at. We thought something was wrong, since the thermostat didn’t seem to be cooling properly at times, but after inspection, he assured us he couldn’t find anything wrong. He also went over the remainder of our warranty information for our unit, and helped us understand what to keep an eye on. If we could, we’d have him as our primary technician! He was fantastic, very professional, and had an excellent personality!
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These guys are awesome! They came out after hours and made sure my house was safe for the night. Came back the next day and worked ALL day to get my electricity...
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These guys are awesome! They came out after hours and made sure my house was safe for the night. Came back the next day and worked ALL day to get my electricity back on. Courteous, answered all my questions and just genuinely good guys. Extra special mention to Ryan, Hayden, and Cory. These guys are amazing. Will definitely call again for any other needs.
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These guys are awesome! They came out after hours and made sure my house was safe for the night. Came back the next day and worked ALL day to get my electricity...
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These guys are awesome! They came out after hours and made sure my house was safe for the night. Came back the next day and worked ALL day to get my electricity back on. Courteous, answered all my questions and just genuinely good guys. Extra special mention to Ryan, Hayden, and Cody. These guys are amazing. Will definitely call again for any other needs.
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My experience with Connor was great he did such an amazing job and explaining what his work was going to consist of and the importance of what he was doing I fe...
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My experience with Connor was great he did such an amazing job and explaining what his work was going to consist of and the importance of what he was doing I felt so comfortable talking with him answering all of my nervous questions his personality was over the top he understood what I was trying to explain. I greatly appreciate his time and energy that it took to fix what the issue was. I would most definitely recommend him anytime and I will be calling on him whenever it comes a need.
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We had a water filtration system installed on our house. Hiller was highly recommended. They were quick to come out. Super friendly and informative. Great exper...
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We had a water filtration system installed on our house. Hiller was highly recommended. They were quick to come out. Super friendly and informative. Great experience and product!
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Whole house re-plumb & water filtration/softener system. Excellent from beginning to end. Technicians were professional, knowledgeable, super helpful, thorough ...
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Whole house re-plumb & water filtration/softener system. Excellent from beginning to end. Technicians were professional, knowledgeable, super helpful, thorough & respectful. Will ONLY use Hiller for any future needs. A++++Cody has been out for a few additional needs & is always respectful, friendly & knowledgeable. Hiller is the best & I refer them to all my friends.
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Yesterday we called and left a message with a company who did our original thermostat install, and they never called back. The receptionist at Hiller was very ...
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Yesterday we called and left a message with a company who did our original thermostat install, and they never called back. The receptionist at Hiller was very professional, friendly, and understood our unique scheduling needs. Jordan came to install and let us know before he came. Very helpful and arrived on time. He explained it very thoroughly-even showing us how to save money on our heating/cooling needs for our particular home. We will definitely call Hiller again!
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Bill with Hiller plumbing came out and helped us take care of a few different things in our home! He called early and offered to stop by before our scheduled ti...
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Bill with Hiller plumbing came out and helped us take care of a few different things in our home! He called early and offered to stop by before our scheduled time if we were ready. He was super professional and friendly as I walked him through what needed to be fixed! He went above and beyond and was super efficient with his time. We will definitely be using them again!
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Bryan and Ryan were my technicians today. I needed an existing ceiling fan removed, and a new chandelier put in its place. Also, one of my outlets wasn’t work...
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Bryan and Ryan were my technicians today. I needed an existing ceiling fan removed, and a new chandelier put in its place. Also, one of my outlets wasn’t working and I needed it repaired. Both men were very professional, knowledgeable and pleasant the whole time they were at my home. They installed the light and fixed the outlet, they explained the process to me, cleaned up after themselves, and delivered an overall, pleasant and successful experience.
I will be using Hiller for all my plumbing and electrical needs in the future.
I highly recommend.
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I had called multiple local plumbers that said it would be a week or two before they could come check out a leak I had behind my water heater. I called Hiller a...
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I had called multiple local plumbers that said it would be a week or two before they could come check out a leak I had behind my water heater. I called Hiller and they had someone come out the next day. He was very knowledgeable about what to do and the best way to fix it. He was thorough about what it would cost, which was about the range I expected it to be- fair priced. He got the work done quickly and cleaned up after himself. Very polite and professional as well. I was very pleased.
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Mitchell was wonderful. I wasn’t completely sure my heat pump was working properly. He did a thorough analysis and explained the system habits in detail. Help...
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Mitchell was wonderful. I wasn’t completely sure my heat pump was working properly. He did a thorough analysis and explained the system habits in detail. Helped me with some custom thermostat programming while he was here as well. Very professional and thorough. Always happy with Hiller!
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On time. Good assessment of the situation. Fair price for good work. They did the work quickly and professionally. Suggest to sign-up for the Happy Hiller Club ...
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On time. Good assessment of the situation. Fair price for good work. They did the work quickly and professionally. Suggest to sign-up for the Happy Hiller Club to get regular check-ups on your HVAC units. Highly recommend Hiller!
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We've used Hiller for a ton of work at our new property...everything from lighting, AC/Heat, water heater, etc. and they did a fantastic job, particularly Bobby...
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We've used Hiller for a ton of work at our new property...everything from lighting, AC/Heat, water heater, etc. and they did a fantastic job, particularly Bobby the electrician who was able to install an awesome outdoor light system built into trees. We live in a forest and at night it was basically black outside and now our front property area and back property are all lit up beautifully. They even got us a street light by our front gate entrance as well being in the process of installing an automatic gate opener. All of it was pricey, but I don't mind paying for quality, licensed technicians, having a warranty on the work and peace of mind knowing it was done right.
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Water was leaking out of our water service box at the road. I decided to call Hiller. It was late morning when I called, the lady on the phone fit us in for an ...
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Water was leaking out of our water service box at the road. I decided to call Hiller. It was late morning when I called, the lady on the phone fit us in for an appointment. The technician Robert actually was several hours early. I was quoted 2 prices, one with them digging it out, one with us digging it out. To save money this close to Christmas, we decided to dig. We scheduled a second appointment for him to return, which gave me time to dig. Monday morning, I get a phone call and a text, saying he’s on his way, early into my 10:00-12:00 window. He gets there and within an hour or so, we have water again. I would highly recommend them. Everyone I dealt with was really nice, and very professional. We will definitely use them again
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I contacted Hiller on a Sunday evening With AC issues. They were able to get me a service technician out early the following morning by the name Corey. He not o...
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I contacted Hiller on a Sunday evening With AC issues. They were able to get me a service technician out early the following morning by the name Corey. He not only got me fixed up he was able to give me a rundown on the condition of my entire system and explain to me what it would be like to replace it. He was very courteous and professional and a pleasure to talk to. I’m happy I called them and would definitely recommend them to friends and family.
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