I called Hiller talked with Amanda this morning, Super friendly lady, and she within min had me booked,
The technician showed up, on time
Nice fella Jordan
Show...
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I called Hiller talked with Amanda this morning, Super friendly lady, and she within min had me booked,
The technician showed up, on time
Nice fella Jordan
Showed me, talked to me like a person, not talked down to me
We all know how some technicians are, that talk down to you
Jordan was nice, polite, respectful, knowledgeable, and cool as crap to.
I signed up for the Happy Hiller club to
For $27 a month for them to come out 2 times a year to check everything
Shit that’s worth $27 a month all day long!!
Or all month long!
Anyways highly impressed and happy!
Thanks Amanda and Jordan
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Ryan called about 30 min before arrival. Very nice and professional. Checked all the places water had leaked from our washing machine. Tested the water running ...
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Ryan called about 30 min before arrival. Very nice and professional. Checked all the places water had leaked from our washing machine. Tested the water running at both a small & a large load. Identified the issue and took care of it. Very thorough. Definitely recommend using Hiller and Ryan was great!
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I had the pleasure of working with Lucas to see why one room in my house was always hotter than others. Firstly, he was the most knowledgeable person I have ev...
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I had the pleasure of working with Lucas to see why one room in my house was always hotter than others. Firstly, he was the most knowledgeable person I have ever spoken to regarding air-conditioning units. He took the time to thoroughly explain everything to me in a way I could understand. Secondly, he was the most personable, candid honest, technician you could hope for and is a shining example for my first experience with Hiller. I already wanted to join the maintenance program, but if he is the example of the company, then I am a customer for life.
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Isaac was punctual, professional and thorough. He diagnosed problem and explained the options and costs. Agreed to the work and he was finished in an hour. Ove...
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Isaac was punctual, professional and thorough. He diagnosed problem and explained the options and costs. Agreed to the work and he was finished in an hour. Overall, I was very pleased with the work and cost. This is my 2nd time using Hiller (first was a plumbing issue) and would recommend.
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We had a busted tube that holds our water line next to the bridge leading up to our house. They did a wonderful job installing new pipe and securing it to the b...
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We had a busted tube that holds our water line next to the bridge leading up to our house. They did a wonderful job installing new pipe and securing it to the bridge. Awesome job!
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Mr Whitaker was EXCELLENT answered all of my questions and explained the inspection process thoroughly. He was friendly and respectful of my home and property. ...
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Mr Whitaker was EXCELLENT answered all of my questions and explained the inspection process thoroughly. He was friendly and respectful of my home and property. If you have an electrical inspection or service I’d recommend requesting him as your technician. 100% Professional!!!
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Needed quick and reliable service and Hiller was available immediately. Dylan did a fantastic job installing the hot water heater. He was efficient and professi...
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Needed quick and reliable service and Hiller was available immediately. Dylan did a fantastic job installing the hot water heater. He was efficient and professional. Thank you very much.
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John was very helpful and told us what we needed to do about our roof mount attic fan. We are looking forward to seeing him soon with the parts he needs to make...
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John was very helpful and told us what we needed to do about our roof mount attic fan. We are looking forward to seeing him soon with the parts he needs to make it work again. He is a super nice guy!
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Ryan was great, transparent with pricing. Our situation is a unique one, and today while he was here the situation did not present it's self. When it does I ...
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Ryan was great, transparent with pricing. Our situation is a unique one, and today while he was here the situation did not present it's self. When it does I will definitely be calling Hiller again to come and try to resolved it.
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Called and had same day inspection to locate water leak. Dylan was able to confirm the water leak was from the water heater and scheduled for it to be repaired ...
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Called and had same day inspection to locate water leak. Dylan was able to confirm the water leak was from the water heater and scheduled for it to be repaired next day. Ryan completed the repair and was phenomenal. Walked me through everything he completed and went above and beyond to make sure everything looked and worked good. Ryan also did all new piping and fittings and made it easy to be able to disconnect in the future if any work needed to be done on water heater. Highly recommend the company and highly recommend asking for Ryan or Dylan regarding the actual repair as both went above and beyond.
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The tech who responded to our broken water heater was great - got here quickly. Was knowledgeable, personable. Talked through options. For the old water heater ...
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The tech who responded to our broken water heater was great - got here quickly. Was knowledgeable, personable. Talked through options. For the old water heater out and new one installed and working in just a couple of hours. I’d rate the water heater tech a 5.
I’d rate the salesmanship on the new water heater less highly - buyer’s remorse. A bit like a used car salesman tactic to steer you where they get the most profit. In retrospect, feels like the essency water heater was a good option, but probably could have bought one and hired another plumber to put it on for a lot less. Was even more disappointed when, after it was installed and I inquired on the process to drain it annually I was told that I’d need to call Hiller to come out and service it or contract for maintenance. Very annoying to have the cost identified after-the-fact.
So they’re mostly nice and competent, but feel over-priced at times and push their maintenance plan.
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Used them for the first time. Very happy with service. Technician took time to educate me regarding the problem and took the initiative to contact manufacturer ...
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Used them for the first time. Very happy with service. Technician took time to educate me regarding the problem and took the initiative to contact manufacturer to find out one of the parts on our 9-year old unit was covered under warranty. It was. I never would have thought there was any warranty still in effect after nine years. Saved me several hundred $$.
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7:30am, water heater leak (it was 13 years old). Called, appointment between 10-12. Arrival 10:30, assessed the situation, went to get a new one; returned about...
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7:30am, water heater leak (it was 13 years old). Called, appointment between 10-12. Arrival 10:30, assessed the situation, went to get a new one; returned about 11:15. Old one out, new one in by 12:15! Super service!
And…2 years ago I had a complete inspection by…another company…and they said it was just a matter of time before the hot water heater gave out and their price then was over $800 what everything cost today.
Honest, great service! I’m definitely a happy Hiller customer!
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AC went out on a Sunday while the temp was in the mid 90s. I was able to schedule an appointment for Monday morning. The technician was great, diagnosed the pro...
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AC went out on a Sunday while the temp was in the mid 90s. I was able to schedule an appointment for Monday morning. The technician was great, diagnosed the problem quickly and gave me options to resolve it. He was actually able to fix it several hours before we thought, he went the extra mile. Definitely recommend!
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First experience with Hiller and Brien represented well. He was called out to a wish list of wants and needs and did a great job explaining the pros and cons of...
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First experience with Hiller and Brien represented well. He was called out to a wish list of wants and needs and did a great job explaining the pros and cons of one response or another. He had multiple opportunities to upcharge or otherwise simply proceed with our requests without educating us. Instead, he chose to explain our options to us and provide honest, customer-focused service. Brien took good care of us and, truthfully, was a pleasant guest to have in our home, even if it was business that brought him in. Great job, solid first impression!
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Had Hiller out to look at a possible hose bib leak since the brick around my spigot was getting wet from behind and had some green mossy areas. The techs that f...
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Had Hiller out to look at a possible hose bib leak since the brick around my spigot was getting wet from behind and had some green mossy areas. The techs that first came out searched the crawl space and didn’t find any evidence of a hose bib leak or water in the crawl space, so they recommended not using the hose bib for a couple weeks to see if the brick would dry out, and then use it again to see if the brick got wet again which would show for sure it was the hose bib with the issue before paying to replace it. I appreciated the wait and see approach vs them pushing me to replace it on the first visit.
All three techs that worked on the issue, Ryan, Bobby and Daniel, were great. Professional, personable, arrived in the time window, clearly explained things and showed me what they were doing in the repair. We did end up having them replace the hose bib since the brick wall did get wet again upon turning it on and found the builder had installed the hose bib poorly and it had a huge hole in the brick and was maybe moving around, and the metal part of the bib was dented and scratched (likely a pinhole leak) from the builder likely jamming it in there to install in. Hiller put in a new hose bib and better secured it in the huge hole the builder left in the brick.
Would definitely recommend Hiller for your plumbing needs.
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Alan and Cain came out to our house to do a routine preventative maintenance check on our cooling. They were on time and very thorough. While they were very bus...
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Alan and Cain came out to our house to do a routine preventative maintenance check on our cooling. They were on time and very thorough. While they were very busy checking out everything they still made time to answer any questions we had and even took the time to say hi to our fur baby!!! They are awesome in our book!!! Keep up the good work guys! Also, just wanna throw in that the ladies who handle the scheduling and customer calls are very nice and always kind. Thanks Happy Hiller for keeping a great team!!!
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Great first time experience. Would not hesitate to use Hiller for any future issues. Paul was very patient & took his time to do the plumbing job perfectly!
Danny was very professional and through. He explained in great detail the workings of our HVAC. We were very pleased with his technical skills. We will definite...
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Danny was very professional and through. He explained in great detail the workings of our HVAC. We were very pleased with his technical skills. We will definitely request him in the future.
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I had an excellent experience with Hiller. Everything from my initial phone call to follow up after the work was completed was handled promptly and professional...
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I had an excellent experience with Hiller. Everything from my initial phone call to follow up after the work was completed was handled promptly and professionally. Communication was outstanding.
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Our water heater went out on the weekend. Hiller was very responsive and while weekend slots were full, they scheduled is for early morning Monday and waitlist...
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Our water heater went out on the weekend. Hiller was very responsive and while weekend slots were full, they scheduled is for early morning Monday and waitlisted us for any weekend cancelations. Install was quick. Ryan is friendly, professional and communicated well.
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All in all a good experience. We've had electric run for pool and Hit tub, then they just installed a new HVAC and Hot Water Heater. We had too many guys to nam...
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All in all a good experience. We've had electric run for pool and Hit tub, then they just installed a new HVAC and Hot Water Heater. We had too many guys to name them all. They were fast and efficient. All very polite to talk to. We definitely would recommend. The Happy Huller Club is great too!!
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Great, fast service. They diagnosed and repaired my AC within 24 hours of me calling… on a Holiday! I called 7/4 afternoon and they came out on7/5 around 2pm.
As always Hiller does an amazing job. We have used them several times and it’s always spot on. Their price point is a little more than the competition, but yo...
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As always Hiller does an amazing job. We have used them several times and it’s always spot on. Their price point is a little more than the competition, but you get what you pay for. For us it’s always been worth it. Thanks Hiller.
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The Hiller team is on point! They communicate in a timely manner, show up and do what they say, and get the job done. All in a friendly and professional way. Jo...
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The Hiller team is on point! They communicate in a timely manner, show up and do what they say, and get the job done. All in a friendly and professional way. Job well done Jordan and the rest of the team! Thank you.
I had been without AC this entire season (April-June) until Hiller got it working, consistently!
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We shopped around for a plumber, as the last time we needed one, we were totally “taken to the cleaners”! We really like what Hiller’s website said, so we...
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We shopped around for a plumber, as the last time we needed one, we were totally “taken to the cleaners”! We really like what Hiller’s website said, so we decided to try them. The plumber that came out was named Paul. He was very professional, used booties to walk into our house, explained everything that was going on with our issue and gave us options. He was also very polite and friendly. He did a very good job and we felt the price was reasonable. We are happy clients and will use them again. We completely recommend this company.
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Hiller was amazing to work with and our technican Jordan was fantastic. He was a consummate professional who worked long hours to find our problem! He kept me i...
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Hiller was amazing to work with and our technican Jordan was fantastic. He was a consummate professional who worked long hours to find our problem! He kept me informed of the process and associated costs.. will only use Hiller from now on
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I recently scheduled an appointment with Hiller to replace a ceiling light fixture and was able to schedule the appointment online and on a Saturday. This conve...
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I recently scheduled an appointment with Hiller to replace a ceiling light fixture and was able to schedule the appointment online and on a Saturday. This convenience relieved so much stress and I was assigned a very knowledgeable, friendly electrician, John Ryder. John answered all my questions and gave me some insight on some of the complexities that come with older built homes like mine. He communicated clearly and had a strong understanding of electricity all while being safety minded with divided attention (multi tasking) during the installation process. John is a huge asset to Hiller Electric / Plumbing and the quality of his work is proof of that. Having a new light fixture, and a modern dimmer switch makes me smile every time I go in that room. I highly recommend Hiller for your electric needs and also their employee, John Ryder. Ask for him by name when you schedule and have confidence that you are taken care of and in good hands.
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Grady was very professional, knowledgeable, and treated me like family. He answered all my questions and took time to explain exactly what I needed!!!
Jacob wa...
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Grady was very professional, knowledgeable, and treated me like family. He answered all my questions and took time to explain exactly what I needed!!!
Jacob was a very professional technician and took care of all our problems and gave us peace of mind that our electrical system is working correctly again!!!
100% will recommend to anyone!!
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Very happy with the work that was completed. Paul was very nice and polite. They are dedicated to their customers, drove out in a terrible thunderstorm! The pri...
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Very happy with the work that was completed. Paul was very nice and polite. They are dedicated to their customers, drove out in a terrible thunderstorm! The pricing was good for the quality of work. I highly recommend Hiller !
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Our technician, Brandon, was very pleasant and very knowledgeable about his work. He explained everything that needed to be done and did a great job. My only co...
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Our technician, Brandon, was very pleasant and very knowledgeable about his work. He explained everything that needed to be done and did a great job. My only complaint is that he was usually late. I think there were issues with scheduling and communication, but everything worked out well!!!
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Grayson was very professional, knowledgeable, and treated me like family. He answered all my questions and took time to explain exactly what I needed!!!
Jacob ...
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Grayson was very professional, knowledgeable, and treated me like family. He answered all my questions and took time to explain exactly what I needed!!!
Jacob was a very professional technician and took care of all our problems and gave us peace of mind that our electrical system is working correctly again!!!
100% will recommend to anyone!!
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As always the Service Tech was very knowledgeable and explained the process of the work he was doing. There was at no time any pressure for additional work but ...
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As always the Service Tech was very knowledgeable and explained the process of the work he was doing. There was at no time any pressure for additional work but asked questions if I would like him to check the other unit while he was here with his coolant and equipment.
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Super quick and efficient work. Removed and replaced our AC/Heat unit in under 3 hours! Always a joy to work with.
Brian and Christian did a great job. Both were friendly, professional and very knowledgeable. They made sure to explain what the problem was and how they were ...
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Brian and Christian did a great job. Both were friendly, professional and very knowledgeable. They made sure to explain what the problem was and how they were going to fix it. Amazing job!
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Hiller did a great job replacing the motherboard to a mini split at a rental property. Cody Martin was very professional and very helpful. I chose Hiller becaus...
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Hiller did a great job replacing the motherboard to a mini split at a rental property. Cody Martin was very professional and very helpful. I chose Hiller because I saw they donated funds to Robertson County Flag Football League now known as Robertson County Sports Alliance. They care about our community and our hvacs ?
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This is the best company!! They came out several times to make sure my issues were taken care of. The day of the project they called me to make sure everythin...
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This is the best company!! They came out several times to make sure my issues were taken care of. The day of the project they called me to make sure everything was okay. I am so happy that I chose this company to take care of my sewer issues. Also, I did not mention that they guarantee there work!!!
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Hiller came out to inspect our unit and confirmed our thoughts that it was time for a new one. Our old unit was 15yrs old and working on its last leg.
They wer...
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Hiller came out to inspect our unit and confirmed our thoughts that it was time for a new one. Our old unit was 15yrs old and working on its last leg.
They were able to come back out THE NEXT DAY and replaced our unit. Super fast and friendly.
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I’ve used Hiller for years. After moving into our recent home, I wanted to add an additional outdoor outlet for my ice bath. The rep was clear on what he was ...
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I’ve used Hiller for years. After moving into our recent home, I wanted to add an additional outdoor outlet for my ice bath. The rep was clear on what he was doing and what it would cost. It wasn’t as inexpensive as I thought but they did quality work. I use them for all my HVAC, electrical, and plumbing work. Great service all the way around.
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Corey did a great job. He found an issue with my unit and explained in detail what needed to be done and gave me options. He will return to do the repair but I...
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Corey did a great job. He found an issue with my unit and explained in detail what needed to be done and gave me options. He will return to do the repair but I’m confident it will be taken care of then.
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Hiller did a wonderful job. They were quick to respond and quick to diagnose. They had to replace my old unit and they were quick and helpful and fair with that...
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Hiller did a wonderful job. They were quick to respond and quick to diagnose. They had to replace my old unit and they were quick and helpful and fair with that process. The warranty that same with the until made the price worth it all. Highly recommend Hiller for your AC unit needs.
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Quick, professional, courteous. Called before they came. Worked us into an earlier time spot when they had a cancellation. Gave us multiple options and advise a...
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Quick, professional, courteous. Called before they came. Worked us into an earlier time spot when they had a cancellation. Gave us multiple options and advise about what we needed now vs later. Will call Hiller again next time we need plumbing services.
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We had a great experience with Hiller Electrical! Our electrician John Ryder swiftly and efficiently solved the problem, all while being friendly and knowledgea...
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We had a great experience with Hiller Electrical! Our electrician John Ryder swiftly and efficiently solved the problem, all while being friendly and knowledgeable. I highly recommend him to anyone in need of electrical services.
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Always so professional, nice, and helpful! They have been able to fix our problems every single time while also giving us multiple ways to fix the problem that ...
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Always so professional, nice, and helpful! They have been able to fix our problems every single time while also giving us multiple ways to fix the problem that make sense logistically and cost effective wise. I won’t use any other company except Hiller for my plumbing/heating/cooling needs.
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10/10!!! Cory was so great, super knowledgeable and patient. We really appreciated his speedy service in repairing our unit when the heat went out. Got everythi...
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10/10!!! Cory was so great, super knowledgeable and patient. We really appreciated his speedy service in repairing our unit when the heat went out. Got everything fixed up and cleaned up perfectly! Thanks Cory!
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Our heat kit went out on our central heat and air unit but Hiller to the rescue!!! Hiller sent Chris our same day and he was wonderful! Showed us why the part ...
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Our heat kit went out on our central heat and air unit but Hiller to the rescue!!! Hiller sent Chris our same day and he was wonderful! Showed us why the part was broken and was very quick to repair!! Thank you so much!
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Our technician, Corey Fitts, was very pleasant and knowledgeable about his work. He explained things about our system in detail to me. He is certainly a great a...
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Our technician, Corey Fitts, was very pleasant and knowledgeable about his work. He explained things about our system in detail to me. He is certainly a great asset to your company. Great job!!!
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Great service . Out technician Johnny was on time did great job . He also let us know about options that Hiller offers and it was great price . I will defiant...
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Great service . Out technician Johnny was on time did great job . He also let us know about options that Hiller offers and it was great price . I will defiantly use them again and had appointment next day .
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Did my twice yearly HVAC check up with Hiller. Brendan and Jordan were great. They explained everything clearly and give you a choice of what needs to be done n...
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Did my twice yearly HVAC check up with Hiller. Brendan and Jordan were great. They explained everything clearly and give you a choice of what needs to be done now, and what can be put off for a bit. This is super helpful in these tight times to not be hit with everything at once. Efficient and friendly. Highly recommended. Thanks guys!
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This team showed up with 6 techs and managed to squeeze a 4 ton Furnace into an attic of a house made in 1850. They did it in less than 6 hours and were all aw...
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This team showed up with 6 techs and managed to squeeze a 4 ton Furnace into an attic of a house made in 1850. They did it in less than 6 hours and were all awesome guys. Thank you so much Hiller team!
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John was AWESOME! He was very knowledgeable and answered all my questions. I had one question about my entrance light which he fixed with a new switch! ????? al...
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John was AWESOME! He was very knowledgeable and answered all my questions. I had one question about my entrance light which he fixed with a new switch! ????? always happy to be part of the happy Hiller club! ?
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I am so thankful for Danny from the Northern Hiller Plumbing and Air out of Goodlettsville. Even though we were an add-on to his day and he couldn't get to us ...
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I am so thankful for Danny from the Northern Hiller Plumbing and Air out of Goodlettsville. Even though we were an add-on to his day and he couldn't get to us until 4:30, he treated us like we were the first visit of the day and he was not tired from an already over full day of HVAC issues. He was kind, thoughtful, quick to getting our heat going. He spent the time that was needed to discover the issue and get us running so we could stay running during this cold snap. Both the phone personnel and Danny were 5 star example of great customer service during a very difficult time. Thank you Hiller.
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Everyone connected with Hiller was excellent, helpful, and genuinely nice. Technicians were very knowledgeable which was much appreciated and offered several op...
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Everyone connected with Hiller was excellent, helpful, and genuinely nice. Technicians were very knowledgeable which was much appreciated and offered several options. Thanks.
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Great experience, they were on time, hard workers, explained all they did, answered all my questions, my lead Jacob was awesome! I highly recommend Hiller and w...
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Great experience, they were on time, hard workers, explained all they did, answered all my questions, my lead Jacob was awesome! I highly recommend Hiller and will use them for all my needs in the future.
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I'm been trying for years to find a company to service my house that I can trust with good prices and be honest without try to sell me something or extra. Th...
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I'm been trying for years to find a company to service my house that I can trust with good prices and be honest without try to sell me something or extra. The technician Christopher W. , was on time very polite with attention to details and explain to me my electrical problem with options because I'm on fix income no push sale pressure. He make sure not to make a mess specially with the severe weather conditions today. He had extensive knowledge and experience of his work. Thank you Christopher and Hiller for making me a happy costumer, you will be the first one I call when I need services for my house.?
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Alan was polite and professional and knowledgeable. He worked diligently to get my heat working again. Thank you Alan and Hiller. Always there when needed, even...
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Alan was polite and professional and knowledgeable. He worked diligently to get my heat working again. Thank you Alan and Hiller. Always there when needed, even on a holiday.
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Hands down, the best service experience we've had. They really live up to their ad...Happy!
You could tell by her voice, Melissa, who set up our appointments, a...
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Hands down, the best service experience we've had. They really live up to their ad...Happy!
You could tell by her voice, Melissa, who set up our appointments, always had a smile on her face. Our electricians were great!
Thank you Hiller
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Cody from Hiller was extremely knowledgeable, helpful & professional when he sold us a Generac. He even helped coordinate the installation with a local propane...
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Cody from Hiller was extremely knowledgeable, helpful & professional when he sold us a Generac. He even helped coordinate the installation with a local propane company. The Hiller installation team (Jacob, Jordan and Colton) were efficient as well. Jacob was extremely knowledgeable and explained the process step by step. Ironically, a few days later we lost power and the Generac worked perfectly. Thank you Hiller for a job well done!
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I will ALWAYS use this company. Fast, Friendly and down to earth. We are Very happy with his work. The other companies we used or tried to use doesn't compare.
...
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I will ALWAYS use this company. Fast, Friendly and down to earth. We are Very happy with his work. The other companies we used or tried to use doesn't compare.
Thank you so much.
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These guys saved the day! We have had 2 other companies come out to assess the issue and they only made it worse.
These guys were SO knowledgeable, professional...
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These guys saved the day! We have had 2 other companies come out to assess the issue and they only made it worse.
These guys were SO knowledgeable, professional, and polite.
We will call Hiller every single time- for commercial or residential!
Paul and Alec were incredible!
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The dedicated service from both employees was wonderful. A few issues were run into but were handled quickly. Thank you and glad to be part of The Happy Hille...
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The dedicated service from both employees was wonderful. A few issues were run into but were handled quickly. Thank you and glad to be part of The Happy Hiller Family.
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Extremely courteous, professional, friendly and very patient in explaining all my questions. Very very good in repairs. I am so pleased overall in everything th...
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Extremely courteous, professional, friendly and very patient in explaining all my questions. Very very good in repairs. I am so pleased overall in everything these gentlemen repaired. If i need any repairs in near future i would not hesitate to call you back.
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We had to replace our water line to our house. Brian, Thomas and Tyson were awesome to work with. They did an outstanding job for us and we would not hesitate...
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We had to replace our water line to our house. Brian, Thomas and Tyson were awesome to work with. They did an outstanding job for us and we would not hesitate to call them again!
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Very quick, professional, and knowledgeable. The quoting was the best we received with the most knowledgeable person. The install was quick as the next day, and...
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Very quick, professional, and knowledgeable. The quoting was the best we received with the most knowledgeable person. The install was quick as the next day, and though they ran into several hurdles the install team worked through it and stayed late to get everything working perfectly! Highly recommend!
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Hiller never fails to give amazing service, great prices and the techs are so friendly. Brandon had a leak fixed so fast and made us feel so confident in the q...
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Hiller never fails to give amazing service, great prices and the techs are so friendly. Brandon had a leak fixed so fast and made us feel so confident in the quality of the work he did. Love Hiller!!
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Our household has been using Hiller for several years now for plumbing, electrical, and HVAC issues. They are always personable, on time, and provide quality re...
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Our household has been using Hiller for several years now for plumbing, electrical, and HVAC issues. They are always personable, on time, and provide quality results. We would highly recommend.
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I’ve been using Hiller for all my Plumbing and HVAC services for several years. Not only do I trust them with my personal residence but I use them for all my...
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I’ve been using Hiller for all my Plumbing and HVAC services for several years. Not only do I trust them with my personal residence but I use them for all my rental properties as well.
We recently purchased another home that has 4 HVAC systems. When issues surfaced I immediately called Hiller. They got us back up and going on a very hot day. The tech recommended we consult to replace the unit. We decided to go ahead and install all new systems. Just a few days later the install began. We were told it would be 3 days and that’s exactly what it took. The first day was the toughest for the crew. Our lead man was Jon Ward and he was fantastic! Jon and his assistant stayed late to make sure our main level was up and working so my family could enjoy a cool night sleep.
Got to love a company that not only does exceptional work with great team members but equally impressive was the communication from all involved.
Thank you Jon Ward and Hiller for another “Happy” experience!
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Anytime Hiller comes for service we are satisfied. We do not feel like anyone is trying to sell us products, they are all very knowledgable and maintenance focu...
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Anytime Hiller comes for service we are satisfied. We do not feel like anyone is trying to sell us products, they are all very knowledgable and maintenance focused. Always a pleasure!
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Our AC stopped blowing cool on a Friday afternoon. Of course, this was on a weekend with 95 to a 100° temperatures. As members of the Happy Hiller club, they c...
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Our AC stopped blowing cool on a Friday afternoon. Of course, this was on a weekend with 95 to a 100° temperatures. As members of the Happy Hiller club, they came out to fix our unit within 24 hours and Jacob Ramage did a great job in finding the problem and fixing it quickly.
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Everything mentioned above applies to the service I received from Jarrod today. He was very polite, informative knowledgeable. He listened to what I needed do...
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Everything mentioned above applies to the service I received from Jarrod today. He was very polite, informative knowledgeable. He listened to what I needed done and he went right to work and completed everything. He gave me advice on what to do to take care of another major problem. He was very honest and wanted me to call if I have any other problems He can help with. He is very professional and he made sure everything was in good working order before leaving. Thank you so very much Jarrod.
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Brandon our plumber and Chris our electrician were phenomenal, we just purchased our home and wanted to get more thorough inspections done they gave us upfront ...
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Brandon our plumber and Chris our electrician were phenomenal, we just purchased our home and wanted to get more thorough inspections done they gave us upfront pricing, went into detail about what we needed to fix and gave us estimates on repairs! Thank You for being so thorough and detail oriented!
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Jared and other guy ( sorry forgot his name) were extremely kind. I explained what I thought how the water was linking from my toilet. However they evaluated an...
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Jared and other guy ( sorry forgot his name) were extremely kind. I explained what I thought how the water was linking from my toilet. However they evaluated and found the issue. They explained to the true issue and offered fix or just allow me pay for diagnostic charge. This is so refreshing. Since they were so kind and efficient, I allowed them to fix my toilet. THANK YOU for warranty and quick fix.
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Monday I discovered water dripping onto my garage floor. Oh oh. Called Hiller and their techs tracked it down to the drip lines for the Upstairs HVAC system. Th...
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Monday I discovered water dripping onto my garage floor. Oh oh. Called Hiller and their techs tracked it down to the drip lines for the Upstairs HVAC system. Thanks to them we now have new lines that are stronger. Everyone on the project was super nice and patient in explaining what was going on.
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Had busted main pipe under house. Made appointment online. Techs came when they said and even received call from office to confirm. Job was going to take time ...
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Had busted main pipe under house. Made appointment online. Techs came when they said and even received call from office to confirm. Job was going to take time to repair. They scheduled a team to come a few days later and mapped out a plan and made my install date the following Monday. Showed up on time and got to work right away. 4 techs were extremely knowledgeable and helpful. Had new pipes installed and was told of everything that was done and a great warranty as well.Definitely will stay with Hiller after the exceptional work and experience that my family had..
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We had a great experience with Hiller. Their customer service is so responsive and nice to talk with. They have an amazing system to let you know when and who w...
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We had a great experience with Hiller. Their customer service is so responsive and nice to talk with. They have an amazing system to let you know when and who will be there and they have always been on time for each call. We will definitely use them next time.
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Hiller is a great service and they were able to come right over given our situation with my Mom who is a senior and on a walker. Hiller was also reasonable and ...
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Hiller is a great service and they were able to come right over given our situation with my Mom who is a senior and on a walker. Hiller was also reasonable and very professional. I will always use Hiller Plumbing.?
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They send text messages to let you know when they’re on the way and include a picture of the technician. Today I had a new water heater installed. The technic...
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They send text messages to let you know when they’re on the way and include a picture of the technician. Today I had a new water heater installed. The technicians were on time. They completed the installation and cleaned up after themselves. They were very polite and answered all of my questions. Great service!
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We have (3) properties and use Hiller for all our maintenance needs. They provide excellent service and answer customer questions and are very responsive.
One l...
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We have (3) properties and use Hiller for all our maintenance needs. They provide excellent service and answer customer questions and are very responsive.
One less thing for me to worry about.
I trust the Hiller team to do the job at a fair price.
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Awesome! Last minute switch from another company and Hiller was amazing! Called and texted info as needed! Dispatch office actually called me to see if it was o...
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Awesome! Last minute switch from another company and Hiller was amazing! Called and texted info as needed! Dispatch office actually called me to see if it was okay if my technician came early!!!What? Earlier than my appointment? Yes, please we need AC!! Great and very professional Chris B.!!
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Got a few quotes for budgetary purposes a year a ago from different companies in the area. Hiller was very competitive. Flash forward a year, and our existing h...
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Got a few quotes for budgetary purposes a year a ago from different companies in the area. Hiller was very competitive. Flash forward a year, and our existing hot water heater broke. Called Hiller who came out the same day to see if it was repairable. Turned out it was the original unit (nearly 20 years old) and was beyond repair. I requested that rather than just replace the unit, they update their quote which included a crawl space dehumidifier, tankless water heater, water softener and water filter. Hiller recognized that we needed a quick turnaround on the quote since our water heater was broken. Brian, their project manager, came out after hours with a technician and was able to update the quote on the spot. The next day they showed up with multiple crews and were able to finish the entire scope of work. Each employee was polite and answered all of my many questions. If their is any scope of work needed at our house in the future that Hiller can perform, we will not waste time in seeking out any other quotes. Top tier operation at every level.
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I recently joined the Hiller maintenance program, which provides me with maintenance checks. I have had three different tech jobs performed today, and each tech...
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I recently joined the Hiller maintenance program, which provides me with maintenance checks. I have had three different tech jobs performed today, and each tech was knowledgeable, friendly, and just a delight with whom to work. Johnny with electrical, Alan with HVAC, and Wesley and Christian with plumbing were each professional and informative while inspecting the features of my home.
I am so glad I joined the Hiller family!!
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We had a great experience working with our Hiller plumber. He was on time and very professional. He also gave us good insight into additional services that wou...
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We had a great experience working with our Hiller plumber. He was on time and very professional. He also gave us good insight into additional services that would mee our needs in the long term.
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$234 just to replace one outlet on my front porch. I think that's a rip-off
I gave this company one star. I am changing that to 5 stars. Based on their excelle...
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$234 just to replace one outlet on my front porch. I think that's a rip-off
I gave this company one star. I am changing that to 5 stars. Based on their excellent customer service. They went above and beyond to correct the problem and make me a happy customer again. They fixed the problem immediately. No complaints they fixed it.
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Christian & Wesley did an excellent job! Professional, knowledgeable, and make the experience easy. Gave us no reason to worry and replaced the leaking pipe in ...
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Christian & Wesley did an excellent job! Professional, knowledgeable, and make the experience easy. Gave us no reason to worry and replaced the leaking pipe in less than a couple of hours. Definitely would recommend them to anyone in need!
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Chase arrived early, was very knowledgeable and professional. He finished the job in a timely manner leaving no mess behind. I've never had a bad experience wit...
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Chase arrived early, was very knowledgeable and professional. He finished the job in a timely manner leaving no mess behind. I've never had a bad experience with Hiller. Keep up the great work
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Wesley and Bobby were fantastic. They took their time to assess and diagnose the issues at hand. They were professional and courteous. They took time to answer...
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Wesley and Bobby were fantastic. They took their time to assess and diagnose the issues at hand. They were professional and courteous. They took time to answer questions fully. They described and explained the equipment they were using. They were mindful of the equipment and placed mats under them to protect my floor from potential harm. They used a camera to explore the pipe that was clogged. They allowed me to view the screen and explained what I was looking out. I would recommend them both anytime. Thank you again for your assistance.
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Chase was great- he was very knowledgeable and provided details that were top notch. He knew steps to take if we decided to use the service and let us know abou...
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Chase was great- he was very knowledgeable and provided details that were top notch. He knew steps to take if we decided to use the service and let us know about the entire process. We highly recommend Chase from Hiller.
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Chase was amazing! He was professional and went above and beyond to make sure the issue was resolved. He connected my waterline to my built in refrigerator an...
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Chase was amazing! He was professional and went above and beyond to make sure the issue was resolved. He connected my waterline to my built in refrigerator and made sure there were no leaks, made sure water ran clear. This is after I had another plumbing company come out the day before to check the line. But then that company told me they could not connect the refrigerator. I appreciate Hiller and more importantly, Chase.
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They sent out a really cool professional dude named Charles. I thought he came from gallitan....not sure anyway...He helped us solve our situation with expertis...
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They sent out a really cool professional dude named Charles. I thought he came from gallitan....not sure anyway...He helped us solve our situation with expertise and was really awesome with my mom, taking the time to explain situation to her and even accepted a check cause we didn't have all the cash . Hiller came thru 4 us. Thx
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Very happy with the repair man ! Found the problem and got it fixed. Very nice person. So eager to explain what was wrong. Also warned me of a future problem wi...
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Very happy with the repair man ! Found the problem and got it fixed. Very nice person. So eager to explain what was wrong. Also warned me of a future problem with the need for a replacement of my 12 year old hot water heater. I will be using Hiller for that as soon as I can get the money
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Our entire unit needed replacing in an emergency fashion. Hiller was fast with response to diagnose the issue, offer replacement options, and even had next day ...
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Our entire unit needed replacing in an emergency fashion. Hiller was fast with response to diagnose the issue, offer replacement options, and even had next day availability for replacement. Excellent service all around.
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Service was excellent. Installation service of new A/C system was completed by a knowledgeable and proficient professional. Installation was timely and cleanu...
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Service was excellent. Installation service of new A/C system was completed by a knowledgeable and proficient professional. Installation was timely and cleanup was done prior leaving premises. Extremely happy with Hiller’s professionals.
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Got charged $300 to unclog sewer pipe 4 months ago. Got charged $340 last weekend to unclog same pipe.......updated: Hiller customer service contacted me and ar...
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Got charged $300 to unclog sewer pipe 4 months ago. Got charged $340 last weekend to unclog same pipe.......updated: Hiller customer service contacted me and are giving a refund. "Happy you'll be or the service is free."........it's true, they really are concerned with customer satisfaction.
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After our unit quit cooling, Patrick V was our service tech who was sent to check on our system. Patrick was wonderful and very informative. He taught us useful...
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After our unit quit cooling, Patrick V was our service tech who was sent to check on our system. Patrick was wonderful and very informative. He taught us useful tips on how to properly maintain our system. We are very grateful for Patrick and highly recommend him as a service tech.
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The tech was very courteous, knowledgeable and professional. The work we needed performed was a challenge. He was able to offer a solution that was cost effect...
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The tech was very courteous, knowledgeable and professional. The work we needed performed was a challenge. He was able to offer a solution that was cost effective and delivered the result we needed.
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Great Service! The technician was very professional. Answered all of my questions regarding the repair of my sink as well as addressing my questions on the fut...
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Great Service! The technician was very professional. Answered all of my questions regarding the repair of my sink as well as addressing my questions on the future replacement. Highly recommend this company. Will be using them for any future repairs or new work. Thank you.
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The drain in our bathroom was mismatched due to a remodel of the sink and vanity.. She was able to reroute the drain without cutting into the wall and everythin...
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The drain in our bathroom was mismatched due to a remodel of the sink and vanity.. She was able to reroute the drain without cutting into the wall and everything works perfectly.. Very professional and efficient. This is our third time using Hiller. We highly recommend them!
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Ryan was out for some electrical work at my house today. He did amazing work. I am so glad I get to work with such great people everyday, who put so much effort...
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Ryan was out for some electrical work at my house today. He did amazing work. I am so glad I get to work with such great people everyday, who put so much effort into making sure every job is done properly. You're the best, Ryan.
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Needed faucet replaced but came across a couple other issues as well during replacement. Brian was our technician and he was wonderful! Not to mention the lady ...
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Needed faucet replaced but came across a couple other issues as well during replacement. Brian was our technician and he was wonderful! Not to mention the lady who set up the appointment over the phone was very pleasant and personal. I’ve used Hiller for many plumbing issues and they have always been exceptional!
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Installer was a great guy who did an excellent job! Our water heater started leaking late Saturday night so I called them at 7:30 Sunday morning and they were t...
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Installer was a great guy who did an excellent job! Our water heater started leaking late Saturday night so I called them at 7:30 Sunday morning and they were there by 1:00 on a Sunday and had the new one installed by 3. Would definitely recommend them to anyone!
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Absolutely phenomenal work by these two men. Worked non-stop all day to install 2 HVAC systems. They are professional, skilled and very hard working.
Contacted Hiller at 8pm and they had a technician dispatched by 10pm. Tabitha was professional and courteous when scheduling my service visit. Brian was prompt,...
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Contacted Hiller at 8pm and they had a technician dispatched by 10pm. Tabitha was professional and courteous when scheduling my service visit. Brian was prompt, polite, and professional during the repair process. I highly recommend Hiller for any plumbing repairs.
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Arrived on time and as promised. Very friendly and helpful!! Great personal care and done sooner than anticipated. We would recommend and use them again!!
Would highly recommend this company the Plumber Brain explained our problem and solve it (used video to scope the problem). I liked that Brain placed booties ...
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Would highly recommend this company the Plumber Brain explained our problem and solve it (used video to scope the problem). I liked that Brain placed booties on before entering our home. Thanks for keeping me informed as of the arrival time
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Bob arrived promptly and reviewed the issue with my outside faucet. He provided an estimate of cost for my approval and completed the repair. Very happy to be ...
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Bob arrived promptly and reviewed the issue with my outside faucet. He provided an estimate of cost for my approval and completed the repair. Very happy to be able to now use this outside faucet for my garden needs. Thank you for great service.
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Hiller is great! They were able to come out just days after we called to cap off our water pipes for our upcoming cabinet installations. They’ll be back to re...
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Hiller is great! They were able to come out just days after we called to cap off our water pipes for our upcoming cabinet installations. They’ll be back to reinstall the pipes when we’re done.
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Thank U so much for the repair of the toilet
Your young man was really good. He knew
Almost instantly what to do & did it!!!!
His name has escaped me at the mom...
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Thank U so much for the repair of the toilet
Your young man was really good. He knew
Almost instantly what to do & did it!!!!
His name has escaped me at the moment.
Just had my 81st Birthday so I guess I’m allowed
To for get a little. Works on the north side of town.
Very knowledgeable. Thanks again!!
Ann Tillery
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My technician, Chase Vaughn, was courteous, professional, & informative. He helped me understand & make the right decision. Following installation, he may sure ...
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My technician, Chase Vaughn, was courteous, professional, & informative. He helped me understand & make the right decision. Following installation, he may sure I understood & could operate the new faucet. Couldn’t be more pleased.
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