Hiller Plumbing always let us know what their arrival time would be. Ariel Estrada and the young man that worked with him were always very kind and courteous. T...
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Hiller Plumbing always let us know what their arrival time would be. Ariel Estrada and the young man that worked with him were always very kind and courteous. They left everything as clean as they found it, they did a wonderful job. Michael Townsend was always ready to answer any questions we had about repairing our damaged water lines. Hiller plumbing has a great team of workers!
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The 4 men that did my repair work did a wonderful job. They were very polite,
friendly and worked really hard to get my repairs done. I would recommend Hiller t...
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The 4 men that did my repair work did a wonderful job. They were very polite,
friendly and worked really hard to get my repairs done. I would recommend Hiller to family and friends. Thank U so much
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The customer service representative, scheduler and service tech all were very courteous and helpful. The customer service rep. and scheduler were very knowledg...
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The customer service representative, scheduler and service tech all were very courteous and helpful. The customer service rep. and scheduler were very knowledgeable about who I neeeded to speak with; the scheduler was just as knowledgeable about the tech's schedules and I was able to be put on the schedule immediately. The service technician was extremely knowledgeable and helpful with my unit. He had me up and going in less than 45 minutes. I highly recommend Hiller to anyone that is having problems with their system!!
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I had an electrical issue with a switch. Hiller was able to send someone out that day. Jonathan arrived on time (he was actually running ahead of schedule and ...
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I had an electrical issue with a switch. Hiller was able to send someone out that day. Jonathan arrived on time (he was actually running ahead of schedule and called to see if I wanted him to go ahead and come). He was friendly and took time to explain things and answer my questions. He was able to figure out the problem pretty quickly, and he fixed it. I felt the price was reasonable. I would choose Hiller again based on my experience today.
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Been members of the Happy Hiller Club for over a year now and the heating, cooling, and plumbing services have so far been outstanding. We don't have the electr...
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Been members of the Happy Hiller Club for over a year now and the heating, cooling, and plumbing services have so far been outstanding. We don't have the electrical option on our membership but we recently needed undiagnosed electrical work during an A/C job and not only did multiple people go out of their way to make it happen at a moment's notice, it was another top-notch job.
Everyone we've dealt with so far has been super-professional and courteous, kept us informed of progress during jobs, explained every procedure in easy-to-understand terms, and have been diligent and efficient. Really appreciate this kind of attention to detail; it is so lacking in today's world, sigh.
Thank you, Hiller! So far, so good!
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Todd provided a fair estimate. Indicated parts that needed to be replaced. Suggested a great deal on monthly plan for AC and plumbing services which I gladly si...
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Todd provided a fair estimate. Indicated parts that needed to be replaced. Suggested a great deal on monthly plan for AC and plumbing services which I gladly signed up for. All done within an hour. Super friendly. Glad I called Hiller.
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It was easy to schedule my appointment, the electrician arrived on time and was very polite (Mr. Adams). He diagnosed and fixed the electrical problem quickly. ...
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It was easy to schedule my appointment, the electrician arrived on time and was very polite (Mr. Adams). He diagnosed and fixed the electrical problem quickly. Everything done was shown and explained to me. I got upfront pricing before any work was done.
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Our tech came out as soon as he possibly could in this heatwave! Arrived a few minutes before the scheduled time of 9pm tonight. He got us up and running pretty...
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Our tech came out as soon as he possibly could in this heatwave! Arrived a few minutes before the scheduled time of 9pm tonight. He got us up and running pretty quickly, thankfully! I don’t think we’ve ever been disappointed with service from Hiller.
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This is our third time having Hiller do a repair. They are always professional, friendly and reasonable. I feel Hiller truly cares about their customers. Nat...
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This is our third time having Hiller do a repair. They are always professional, friendly and reasonable. I feel Hiller truly cares about their customers. Nathan, thank you for great customer service today!
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I called early in the morning (3:00 am) and was scheduled for an appointment for same morning! Technician was on time and courteous and resolved my issues. Ver...
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I called early in the morning (3:00 am) and was scheduled for an appointment for same morning! Technician was on time and courteous and resolved my issues. Very pleased with my service and would highly recommend Hiller! Will definitely use them again!
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Hiller is Highly recommend. Johnathon and Peter were are survive techs and did an awesome job and good Quality work .very thorough and professional they also ...
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Hiller is Highly recommend. Johnathon and Peter were are survive techs and did an awesome job and good Quality work .very thorough and professional they also cleaned up. and I am vary satisfied. We differently will be calling them back for future repairs . Thanks so much Guys. Hillers make you Smile .
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Our 13 yr old A/C unit needed to be replaced. While we got cheaper quotes. The knowledge and expertise was incredible so I we felt comfortable using them.
The ...
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Our 13 yr old A/C unit needed to be replaced. While we got cheaper quotes. The knowledge and expertise was incredible so I we felt comfortable using them.
The two guys who did the install were kind, courteous and showed attention to detail in their work.
As a woman who was home all day, I felt very safe with these two workmen in my home. Lastly, they were VERY patient with our two highly anxious dogs.
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Very knowledgeable electrician. He fixed problems with outlets, brakers, light switches to make them up to code. Also installed a smoke/carbon detector. All ...
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Very knowledgeable electrician. He fixed problems with outlets, brakers, light switches to make them up to code. Also installed a smoke/carbon detector. All a long explaining what he found and how it fixed it. Also he double checked his work to make sure everything worked. Very pleasant and enjoyable man. Diff recommend
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Absolutely the BEST HVAC company in Middle Tennessee!! From my initial phone call to completion from the technician, the service was OUTSTANDING!! Ben Kelley wa...
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Absolutely the BEST HVAC company in Middle Tennessee!! From my initial phone call to completion from the technician, the service was OUTSTANDING!! Ben Kelley was our technician and he went above and beyond for us in servicing our unit! He was super polite and knowledgeable and answered all of our questions. Highly recommend Hiller for all your HVAC needs!
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Joshua at HILLER was very professional and does good quality work! Very pleased with my new outlet. Now it’s Bidet time!
Johnny Garcia was my electrical tech. He was professional, polite, and thorough. He did an excellent job on installing wiring for my new spa
Extremely prompt response and got same day (within 2 hours) service. John did a great job repairing and replacing a few leaky parts on our water heater. Very pr...
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Extremely prompt response and got same day (within 2 hours) service. John did a great job repairing and replacing a few leaky parts on our water heater. Very professional. Definitely recommend!
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Todd was phenomenal! He explained everything perfectly, performed a wonderful job and most of all, repaired my issue thoroughly! Great job Todd and will ask fo...
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Todd was phenomenal! He explained everything perfectly, performed a wonderful job and most of all, repaired my issue thoroughly! Great job Todd and will ask for you next time for sure! I couldn't ask for anything any better! Thank you for being so polite, courtesy and knowledgeable!! Hiller has a great technician here.
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The Hiller technician, Russell, repaired the issues with our water leaks. Turns out, we had three.
One leak was because the builder cut costs on the hot water ...
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The Hiller technician, Russell, repaired the issues with our water leaks. Turns out, we had three.
One leak was because the builder cut costs on the hot water hose coming from the water heater. This caused the hose to be placed under tremendous pressure and eventually forced the breakage in the hose at a coupling, further up the supply line. The technician replaced the shorter hose with a much longer hose, releasing the pressure at the coupling point.
The other two leaks were caused from the latest freeze. Well, too a degree. The other mitigating factor was that the builder did not place insulation in the crawl space on the side of the house those two spigots are located. The home inspector did not see this on her inspection.
So, the Hiller Technician did see this issue and let us know.
The Hiller technician also added an extension pipe to the spigot that the builder did not include on it originally, so that the next time it breaks, it can be repaired more easily.
Excellent, Knowledgeable and thorough technician.
Much, much appreciated.
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Our upstairs air conditioner stopped working, so we called Hiller to check the unit and repair it if possible. They were able to send a technician the next day....
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Our upstairs air conditioner stopped working, so we called Hiller to check the unit and repair it if possible. They were able to send a technician the next day. When he arrived, he was able to troubleshoot the problem quickly, which unfortunately was going to require major repair. He gladly answered all of our questions and even provided photos and videos of the components that had failed. We decided to completely replace the unit with a new one, which Hiller was able to install 2 days later. Everyone with their team was completely professional, respectful and got the job done quickly so we didn't have to go without air conditioning any longer than necessary. They did a great job.
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Hiller is amazing as usual. They fixed the pipes and he did a great job. I don’t remember his name but he came in fixed the pipes and cleaned up afterwards in...
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Hiller is amazing as usual. They fixed the pipes and he did a great job. I don’t remember his name but he came in fixed the pipes and cleaned up afterwards in a timely manner.
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We recently had a broken pipe from our winter subzero temps and I called Hiller. I’m very glad we chose them. Jesse Parker a master plumber came to our home a...
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We recently had a broken pipe from our winter subzero temps and I called Hiller. I’m very glad we chose them. Jesse Parker a master plumber came to our home and was very knowledgeable, professional and courteous. He repaired our issue quickly. We decided to join the Hiller Club for our yearly maintenance because we were impressed by the workmanship and technician!
Thank you!
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Could not be happier with this company! They replaced an entire heat pump system in about 3hrs. The crew was professional and personable, great group of guys. F...
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Could not be happier with this company! They replaced an entire heat pump system in about 3hrs. The crew was professional and personable, great group of guys. Fully cleaned up after they were done and then walked me through the new system. Will definitely be going with them for future needs . Would definitely recommend!
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Josue was excellent! This is the second time he has been out to our property. Each time, he has impressed us with his professionalism and attentiveness. He’s ...
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Josue was excellent! This is the second time he has been out to our property. Each time, he has impressed us with his professionalism and attentiveness. He’s always prompt and thorough. We will continue to use Hiller because of our interactions with him.
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I’m so happy I went with Hiller for my HVAC installation. Project Mgr. James Thomason is awesome and went over and beyond to make sure I went with Hiller. He ...
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I’m so happy I went with Hiller for my HVAC installation. Project Mgr. James Thomason is awesome and went over and beyond to make sure I went with Hiller. He did a manual calculation of my home’s size to get the accurate size units required, instead of replacing them based off the size of the current units. None of the other four companies I had estimates from did that. His calculation showed I needed a 3 ton split system instead of the 2.5 ton unit. Thanks for pointing that out and for following up after the estimate. That follow up sealed the deal for me to choose Hiller. He presented a company that wanted my business and wanted to work with me. He took care of everything and set up installation. Again the communication was outstanding. Texts, phone calls and emails, making sure everything was communicated.
The installation technicians Alex, Will and Drew were very knowledgeable and kind. Will explained the new WiFi thermostats as well as providing measurements for the filters. Alex explained the safety features on the upstairs split unit. He also took time to find the old drain plugs outside from the old unit. Drew made sure everything was vacuumed and cleaned up. They all reiterated to reach out for any questions or concerns. Thank you James, Alex, Will and Drew .
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Hiller has serviced our plumbing, heating and cooling needs for over 10 years now. The staff has always been on time and are very kind and courteous. I have rec...
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Hiller has serviced our plumbing, heating and cooling needs for over 10 years now. The staff has always been on time and are very kind and courteous. I have recommended all of my family and friends to Hiller for any concerns that they have with their hvac and plumbing as well.
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Absolutely wonderful! I had a huge clog in master bath that affected toilet and shower. Technician was very friendly and explained everything. He had everything...
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Absolutely wonderful! I had a huge clog in master bath that affected toilet and shower. Technician was very friendly and explained everything. He had everything working in short order. I’m definitely using Hiller again when I need and highly recommend!
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Hiller always does a great job. Caleb called and let me know he could come early which worked out great. They did an outstanding job. Caleb and his partner both...
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Hiller always does a great job. Caleb called and let me know he could come early which worked out great. They did an outstanding job. Caleb and his partner both had great attitudes. Will definitely do business with them again!
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On time, electrical problem was repaired quickly. The technician Johnny Garcia was friendly, informative, explained the issue where we could easily understand ...
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On time, electrical problem was repaired quickly. The technician Johnny Garcia was friendly, informative, explained the issue where we could easily understand and fixed the issue quickly. The cost was less than we expected. He was a real pleasure to have at our house and fixed the problem quickly and thoroughly. We could not have asked for a better technician in Mr. Garcia. We are very grateful for his expertise amd patience with our questions.
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James Elliot was very professional and did a thorough job. He was friendly and explained what he was doing and why. I couldn’t have ask for a better represent...
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James Elliot was very professional and did a thorough job. He was friendly and explained what he was doing and why. I couldn’t have ask for a better representative for Hiller. If I have another plumbing issue, I will ask for him.
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I called Hiller about our plumbing and electrical residential project needs today. The customer service team was extremely helpful in getting us an immediate ap...
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I called Hiller about our plumbing and electrical residential project needs today. The customer service team was extremely helpful in getting us an immediate appointment for electrical with a following plumbing appointment within 36 hours. The Hiller electrician, Josue Ruiz-Carrasco, was prompt, courteous and very thorough in explaining all estimates. He worked skillfully and efficiently to complete each of the separate tasks around my garages and home. We purchased the Hiller annual maintenance plan for savings, future needs, and peace of mind in an emergency. We look forward to seeing the Hiller plumber in a few days to complete our to-do lists with assurance! Thanks Hiller Team ?????
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I bought my house 27 years ago and have always used Hiller for my plumbing and HVAC needs. Over the years, they have installed two hot water heaters and two ce...
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I bought my house 27 years ago and have always used Hiller for my plumbing and HVAC needs. Over the years, they have installed two hot water heaters and two central AC systems. They helped me tremendously when my main water line froze last week. I have always been pleased with the quality of work and the friendly and professional technicians who work there. I will continue to use Hiller Plumbing, Heating and Cooling and would recommend them to anyone who wants superior service!!
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Very professional and nice to work with. It was a little pricey but you get what you pay for in this world. Would recommend to anyone looking for an electrician...
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Very professional and nice to work with. It was a little pricey but you get what you pay for in this world. Would recommend to anyone looking for an electrician. Johnny was great and did an amazing job on the task given to him.
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During this snowstorm my heat went out and I must say that Ben with Hiller assessed the problem and within an hour I knew what the problem was. Ben went above a...
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During this snowstorm my heat went out and I must say that Ben with Hiller assessed the problem and within an hour I knew what the problem was. Ben went above and beyond to get a part and I am now back in my home with toasty heat .I sought services from the company this past summer for a large water pipe leak and the same quick service and help eased my mind! We are so blessed to have this outstanding company to call on! Thanks for helping me.
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Ben at Happy Hiller servicing my parents Smyrna, TN resident today was beyond outstanding. We cannot give enough praises for this guys professionalism and expe...
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Ben at Happy Hiller servicing my parents Smyrna, TN resident today was beyond outstanding. We cannot give enough praises for this guys professionalism and expertise. Hiller Team, I hope this review makes its way to your management. My parents loved Ben and the whole service experience he provided us. He arrived during the severe Winter Snow happening across TN this January 2024 and their house needed that heating to work before night comes! Ben delivered! He greeted me promptly, asked what the issue was, and invited me to come watch him troubleshoot. He was very welcoming throughout the entire time he was in our resident working and provided us prompt updates and we just really felt he went above and beyond resprenting Hiller. We are extremely satisfied with his technical repairs and suggestions. My parents loved the extra savings Ben was able to do after tinkering more with the HVAC! Thank you Ben and Hiller. You deserve the raise and recognition!
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WOW! That pretty well says it! In 50 years of calling on residential repair services I have never experienced such customer care and service. Starting with Jam...
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WOW! That pretty well says it! In 50 years of calling on residential repair services I have never experienced such customer care and service. Starting with James (Project Manager), then Jess (Plumbing Supervisor), and Pete (Team Lead), and Daniel (Team Member) ...without exception, all couldn't do enough to address every issue and do an outstanding job, more than I could have expected. HILLER gets it, and it's what every service provider should emulate. Thank you, thank you!
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I just had a new water softener, filter, and heater installed. These guys were great. They did a really nice job of getting everything setup and walked me throu...
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I just had a new water softener, filter, and heater installed. These guys were great. They did a really nice job of getting everything setup and walked me through what they were doing. Always happy!
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Josue was awesome to work with. He diagnosed the issue with our garage wiring, then immediately went to work correcting the problem. He also offered some really...
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Josue was awesome to work with. He diagnosed the issue with our garage wiring, then immediately went to work correcting the problem. He also offered some really great advice on ways to make our garage gym lighting better. Being part of the Happy Hiller Club was definitely worth it, as it save a couple hundred dollars on services.
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Caleb was very patient with the process of trying to figure out what is going on with my older tub faucet. He also took the time to talk to the warranty company...
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Caleb was very patient with the process of trying to figure out what is going on with my older tub faucet. He also took the time to talk to the warranty company and try to explain it to them so they would reimburse me. He had to walk quite a distance twice to my water meter to turn it on and off and was patient with that also. I so appreciate having services this close to Christmas. I had been expecting a small business owner plumber to come on Friday and he did not show up and did not return calls so I was so grateful to get Hiller to come out promptly as I have family coming in town tomorrow for the holiday.?
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I had a leaking pipe in the ceiling of my kitchen. James Elliot showed up quickly, diagnosed the problem and fixed it with a minimum of hassle. The price was ...
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I had a leaking pipe in the ceiling of my kitchen. James Elliot showed up quickly, diagnosed the problem and fixed it with a minimum of hassle. The price was fair and the work done quickly and efficiently. I am very happy and satisfied with Hiller. Thanks very much to their team of professionals.
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Technician was courteous and professional. The hot water heater was replaced and the old one hauled off. Prices were reasonable and comparable to competitors. I...
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Technician was courteous and professional. The hot water heater was replaced and the old one hauled off. Prices were reasonable and comparable to competitors. I'm happy with their work. I would recommend them to others.
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Hiller was recommended to us by our neighbor a while back, I kept it in my back pocket for when something came up. Well something came up, came up in our shower...
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Hiller was recommended to us by our neighbor a while back, I kept it in my back pocket for when something came up. Well something came up, came up in our shower..and tub…and toilets. We had a blockage in our septic main line going to the tank. I tried to unclog myself but didn’t have the right tool. Hiller sent out a tech same day, I called at like 7pm…the tech was quick and efficient and resolved the clog in 20 minutes or less. Very thankful for Hiller getting someone out so quickly to help us out! I didn’t get our techs name which I regret but thank you Hiller!
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They arrival earlier than expected (which was a good thing). The plumber was very knowledgeable and was respectful of our home and surrounding. He completed the...
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They arrival earlier than expected (which was a good thing). The plumber was very knowledgeable and was respectful of our home and surrounding. He completed the work to be done and cleaned the area. I would recommend them to my friend and family.
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Called and arrived before scheduled time - yahoo! Technician was professional and educated me on hot water heater- yahoo! Way too much cost. If technician had t...
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Called and arrived before scheduled time - yahoo! Technician was professional and educated me on hot water heater- yahoo! Way too much cost. If technician had told me the cost before he did the job I would have just paid the trip fee and said no to the job.
12/5/23 Update: received a call from Hiller. I appreciate the call and resolution. As stated above the technician was awesome. Now all is good!
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McCade was professional, informative and courteous. Thorough, that he identified a part that was not performing at an optimum level and suggested replacement t...
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McCade was professional, informative and courteous. Thorough, that he identified a part that was not performing at an optimum level and suggested replacement to avoid future $$$ expense. Prior technicians never mentioned or checked this part. I appreciate you for a detailed turn up. Hiller offers service packages to fit my levels of service.
I have already suggested Hiller to a family and friend member. ?
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I would love to thank Hiller Plumbing for showing that they are a company that cares for their customers. My sump pump went out and I really did not have the fu...
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I would love to thank Hiller Plumbing for showing that they are a company that cares for their customers. My sump pump went out and I really did not have the funds to pay for it. The technician was so kind and concerned that he stepped away then came back a few minutes later to say that Hiller would taking care of it No Charge! How awesome is that. Five stars review is not enough for their excellent and compassionate services. Thank you so much from the bottom of my heart and my business belong to you always. This was truly a blessing. sincerely Annette Ware
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I had the joy of working with Todd Hall for a recent new water heater install. Todd was knowledgeable about his craft, educating me on different options that we...
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I had the joy of working with Todd Hall for a recent new water heater install. Todd was knowledgeable about his craft, educating me on different options that were available to me to replace my old water heater. Todd was the utmost professional, he was courteous and thoughtful in providing his support. The day of the install, Todd was super efficient with the removal and replacement. Todd was fantastic and I look forward to working with him again. I would highly recommend Hiller, and most importantly Todd, for any job!
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Brandon arrived early following a phone call. He was very friendly and polite. He went straight to work and finished quickly. He explained the details of the se...
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Brandon arrived early following a phone call. He was very friendly and polite. He went straight to work and finished quickly. He explained the details of the service and followed up with an email. The whole process was so quick and easy. Brandon is great!
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Todd Hall is a great employee to have on your team. He was very thorough, detailed, and patient with me on work needed and in explaining everything. I would req...
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Todd Hall is a great employee to have on your team. He was very thorough, detailed, and patient with me on work needed and in explaining everything. I would request Todd for any other work I needed. He was very professional and kind.
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Jess from Hiller was a very professional and knowledgeable plumber. I had an emergency where a pipe was cut by a contractor doing a different repair. Hiller squ...
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Jess from Hiller was a very professional and knowledgeable plumber. I had an emergency where a pipe was cut by a contractor doing a different repair. Hiller squeezed us in and arrived ahead of schedule. Jess resolved the situation promptly. I will definitely utilize Hiller again and recommend Jess as a plumber.
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I have been a customer of HILLER PLUMBING, heating cooling and electrical for over 20 years. Every service person who is come into my home have been respectful ...
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I have been a customer of HILLER PLUMBING, heating cooling and electrical for over 20 years. Every service person who is come into my home have been respectful very knowledgeable. Once, and only once in these 20+ years did one service person accidentally say a swearword, he immediately Looked at me and deeply apologized. I feel like they are very knowledgeable and that they are not trying to just guesswork. I highly recommend them.
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Overall very professional. I received a text message advising when James would arrive and he was actually early. He was very courteous and explained what he was...
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Overall very professional. I received a text message advising when James would arrive and he was actually early. He was very courteous and explained what he was doing and why, every step of the way. At the end of the job he chatted with us and offered suggestions for minimizing problems down the road. He also recommended a better option for clogged drains, a product that doesn't contain harsh chemicals. I would definitely call Hiller again and I give " James Elliott "5 stars.
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Had our main water line crack and needed someone out quickly. Hiller got someone out to us very fast and did a great job fixing the problem. Everyone we spoke t...
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Had our main water line crack and needed someone out quickly. Hiller got someone out to us very fast and did a great job fixing the problem. Everyone we spoke to was professional and super helpful. It also cost us less than expected. Would highly recommend them!
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I've had yearly inspections but electrical, HVAC, & plumbing. The scheduling was easy to find a time that worked for everyone. Showed up on time & contacted m...
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I've had yearly inspections but electrical, HVAC, & plumbing. The scheduling was easy to find a time that worked for everyone. Showed up on time & contacted me when they were in n the way. Very thorough on their inspections & offered possible suggestions. Great response time for a separate plumbing issued too! All the guys were nice & professional. Could not ask for any better service. Keep doing what you are doing.
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The guys that came out to put in our new unit were great. Even thought it wasn't an easy job, they worked very hard to make it work! And rhey are always quick t...
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The guys that came out to put in our new unit were great. Even thought it wasn't an easy job, they worked very hard to make it work! And rhey are always quick to get out and take care of things for us!
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Hiller sent a nice man named Todd to fix my ailing toilet. He was friendly and had the toilet fixed in no time. I forgot Todd’s last name but we shared the f...
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Hiller sent a nice man named Todd to fix my ailing toilet. He was friendly and had the toilet fixed in no time. I forgot Todd’s last name but we shared the fact that we are both Christian people and have Christian families. It’s great to know that Hiller employs such nice people.
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Had some electrical switches that needed replacing and kitchen ceiling light that needed to be replaced. All work was finished professionally and quickly to our...
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Had some electrical switches that needed replacing and kitchen ceiling light that needed to be replaced. All work was finished professionally and quickly to our satisfaction. Johnny and Jeremy were excellent and friendly.
I would definitely recommend Hiller and will use them in the future.
Thanks for taking such good care of us.
Sandra and Neil
Happy customers!
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Our electrician was very professional, friendly, and very knowledgeable with older wiring. He took the time to explain what he was doing and how he was doing i...
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Our electrician was very professional, friendly, and very knowledgeable with older wiring. He took the time to explain what he was doing and how he was doing it so that we could understand the repairs. Thank you for everything Jonathan.
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Nathan was able to get here earlier than expected on a holiday weekend, have me a fair price, and finished quickly. He really saved our weekend. HIGHLY RECOMMEN...
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Nathan was able to get here earlier than expected on a holiday weekend, have me a fair price, and finished quickly. He really saved our weekend. HIGHLY RECOMMENDED!
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Nathan was so amazing while performing our service. He was very thorough and educated me on the process. He is a great representation of the Hiller Company!
I didn’t have a long wait to have someone come out. He was happy to tighten some connections and assess the function of a new appliance for proper installatio...
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I didn’t have a long wait to have someone come out. He was happy to tighten some connections and assess the function of a new appliance for proper installation without trying to sell me something we didn’t need. And for the replacement of some outdoor water spigots, he did them with it raining. Happy with the service.
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This is the second time we've used Hiller, and both times were excellent experiences. The crews were professional, courteous and efficient. They took pictures ...
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This is the second time we've used Hiller, and both times were excellent experiences. The crews were professional, courteous and efficient. They took pictures and videos for documentation and made sure to take good notes, before passing them to us for insurance claim purposes. We'll continue to use them for any future issues.
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Nathan was an awesome guy. He did a great job and was very knowledgeable. He explained everything and made sure we were satisfied. It was Sunday also before a H...
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Nathan was an awesome guy. He did a great job and was very knowledgeable. He explained everything and made sure we were satisfied. It was Sunday also before a Holiday. Amazing ??
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Fantastic service from start to finish. Easy to get ahold of, appointment was scheduled promptly, and service tech (Bobby Reed) was incredibly helpful. Answered...
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Fantastic service from start to finish. Easy to get ahold of, appointment was scheduled promptly, and service tech (Bobby Reed) was incredibly helpful. Answered all kinds of questions along the way. Will definitely be using Hiller again for any upcoming needs.
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Peter and Joey put in the new plumbing under our house. They were very nice and answered any questions I had. I hope Hiller knows how lucky they are to have t...
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Peter and Joey put in the new plumbing under our house. They were very nice and answered any questions I had. I hope Hiller knows how lucky they are to have these two employees. They told us it would only take a day and delivered. I would use them again.
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We have been with Hiller for 15+years. It started with a new HVAC unit and maintenance plan. The owner, Jimmy Hiller, called me himself to beat the competitor b...
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We have been with Hiller for 15+years. It started with a new HVAC unit and maintenance plan. The owner, Jimmy Hiller, called me himself to beat the competitor bids and added in 2 years happy hiller club on top of the purchase just to ensure we were satisfied. Then he actually called me back after the install to make sure we were still happy with everything.
Over the years, we have had them do a number of electrical and plumbing jobs. All of our questions get answered and they have educated is on a number of things that have saved us money long term.
We like the quality of their work, guarantees and professionalism. Many of their technicians go above and beyond. They may not be the cheapest but they are competitive. And if you aren't convinced, Jimmy Hiller may even call you himself.
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Jonathon was very professional and greeted me with a smile. Excellent customer service and experience. He took his time to explain my generator to me, in l...
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Jonathon was very professional and greeted me with a smile. Excellent customer service and experience. He took his time to explain my generator to me, in layman terms I could understand. Highly recommended
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I called electricians for two days, and no one confirmed that they could come out. Used Angi and other apps but no electrician confirmed. Finally called Hiller,...
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I called electricians for two days, and no one confirmed that they could come out. Used Angi and other apps but no electrician confirmed. Finally called Hiller, who I mistakenly thought would be too busy for fast repair, but lo and behold, the technician was at my house within 30 minutes and an hour later, all was fixed. Just wonderful.
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They might not be the cheapest option, but with the customer service and quality of work they provide, it is 100% worth it. They responded the same day and were...
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They might not be the cheapest option, but with the customer service and quality of work they provide, it is 100% worth it. They responded the same day and were up front an honest about what work was needed. They sat down and went over the options and had a crew on site and ready to work the next day. The workers were professional and went out of their way to make sure things were as smooth as possible for me. Overall great experience and will definitely call again for future issues.
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Faucet that we purchased elsewhere installed with great attention to detail during our annual plumbing system inspection and servicing. We have used Hiller for ...
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Faucet that we purchased elsewhere installed with great attention to detail during our annual plumbing system inspection and servicing. We have used Hiller for years & they have provided us with excellent service for both plumbing & HVAC (and now also electrical) needs. You may find someone less expensive, but quality of service, dependability, warranty on their work is worth it. We highly recommend them.
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great job!! Arrived early than expected which made me very happy!! No fuss, no mess. Everything was done promptly and thanks goodness my life is back to normal ...
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great job!! Arrived early than expected which made me very happy!! No fuss, no mess. Everything was done promptly and thanks goodness my life is back to normal with no water leek in the shower and water heater running smoothly. Thank you to the 2 specialists who worked on my issues.
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Jonathan and Lyndon did an excellent job removing and installing a new ceiling fan in my home. It was no easy task as I have a very high vaulted ceiling. They...
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Jonathan and Lyndon did an excellent job removing and installing a new ceiling fan in my home. It was no easy task as I have a very high vaulted ceiling. They were extremely professional, personable, and experts at their job. I will be happy to recommend Hiller to any of my friends and/or family. Thank you very much for employing two fine gentlemen.
Sincerely, Ellen Gassler
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Got me in the schedule same day, called to notify me the technician was on the way. He arrived at our appointed time which was 6:00pm so impressed he was on ti...
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Got me in the schedule same day, called to notify me the technician was on the way. He arrived at our appointed time which was 6:00pm so impressed he was on time at end of day. Did a good job of explaining the fix to my broke valve and gave me additional information on a sink. Courteous, quick, knowledgeable, couldn’t ask for a better experience!
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Josh Faulk and his associate were professional, friendly, clean, and did a damn fine job. I got an expert review of what’s going on in my crawlspace, several ...
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Josh Faulk and his associate were professional, friendly, clean, and did a damn fine job. I got an expert review of what’s going on in my crawlspace, several options for solutions and pricing, and a well done repair. Will definitely use Hiller again.
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We had a pipe burst at our water heater. Luckily the man who came to assist us soon after the burst was knowledgeable! He let us know that the pipe was PVC, whi...
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We had a pipe burst at our water heater. Luckily the man who came to assist us soon after the burst was knowledgeable! He let us know that the pipe was PVC, which is not correct for plumbing and that it wouldn’t be long before others burst if they were all installed with PVC. They did a consultation and checked out the other pipes and found that they were all PVC as well. They completely re-piped our house with quality pipes that are now water safe. They were very professional and got the job done very quickly! They were very kind and respectful of our home. We had a really great experience. Which I think speaks to a lot since this is a project we did not anticipate.
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Said they will be here at eight am and they were! Two very professional plumbers. Explained the process and costs upfront. Had me check water pressure to see if...
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Said they will be here at eight am and they were! Two very professional plumbers. Explained the process and costs upfront. Had me check water pressure to see if I was satisfied before they left.
Good value for the job. Will use again!
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Josh and James arrived at my home promptly and professionally to take care of busted pipes from this recent freeze. I couldn't ask for a better job or two fine...
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Josh and James arrived at my home promptly and professionally to take care of busted pipes from this recent freeze. I couldn't ask for a better job or two finer gentlemen to take care of repair. They were polite and knowledgeable, efficient and reasonably priced. I very highly recommend them and the Hiller company!!
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Mr. Jim Scott very professional, quick efficient and very nice. Was a very good experience and well worth the time and cost for this repair. Hiller did an outst...
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Mr. Jim Scott very professional, quick efficient and very nice. Was a very good experience and well worth the time and cost for this repair. Hiller did an outstanding job and is on speed dial from now if and or when I need service for HVAC.
I would and will recommend Hiller for any service you may need
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Jeff was absolutely 100% the best!!
He was able to schedule and respond to my Dad's plumbing issue on very short notice. Took care of him!!
Top rate communicat...
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Jeff was absolutely 100% the best!!
He was able to schedule and respond to my Dad's plumbing issue on very short notice. Took care of him!!
Top rate communication and explanations!
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Amazing organization. Mr. Hiller I being a plant manager. Of an extremely large and complex process understand how important people and professionalism is to an...
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Amazing organization. Mr. Hiller I being a plant manager. Of an extremely large and complex process understand how important people and professionalism is to an organization success. You should be extremely proud this holiday season of the culture you have set in your organization. From the person that answers the phone to the technician on site. I have always had a good experience with your company. I did not believe it could get better but today it did. Mr. Ben Kelly was the best I’ve seen. Professional yet friendly he was exact in his diagnosis and repair. Miss Katie that assisted me on the phone wonderful.Simply great experience.
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I had purchased a water softener unit. The company has since went out of business. Called Hillard’s to come make sure it’s still working properly.
They wer...
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I had purchased a water softener unit. The company has since went out of business. Called Hillard’s to come make sure it’s still working properly.
They were able to come same day which was awesome. The tech was super friendly.
My issue was he did not know my machine. Did a water hardness test to check if it was working correctly and it wasn’t. He recommended that I add salt to the system (salt was extremely low) and wait 2 weeks. Call back if needed. Oh…and he set the time on the system. Changed $75 house call and nothing was done. Did not check for kinked hoses, clogged pipes or anything like that.
Update: Added more salt to system as advised. And system seems to be working better already. I wish I had tried that before calling. They deserve 5 stars!
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Josh the technician was very professional. He explained repairs and costs. He also provided ways to care for the shower & water heater to help them last longer...
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Josh the technician was very professional. He explained repairs and costs. He also provided ways to care for the shower & water heater to help them last longer. Very impressed with service & communication with Hiller every step of the way, from scheduling the appointment to the technician working on our hot water heater & shower. We will call them again for repair work.
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Great Hiller Club experience quite late on a Wednesday night. Tech Alex was superb in troubleshooting and doing the small repair to get the upstairs AC working ...
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Great Hiller Club experience quite late on a Wednesday night. Tech Alex was superb in troubleshooting and doing the small repair to get the upstairs AC working in advance of my guests arriving the following morning. All good!
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The installation guys (father and son crew) are great guys. They masked at our request and were very nice, helpful and professional. The sales guy was nice but...
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The installation guys (father and son crew) are great guys. They masked at our request and were very nice, helpful and professional. The sales guy was nice but had said a couple things would get done that weren't included. However, overall a really great experience. We will call them in the future! :)
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Wow. Professional, fast, honest. Perfect mix I was looking for to fix an electrical issue in the house. Thanks so much! Will definitely use you again in th...
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Wow. Professional, fast, honest. Perfect mix I was looking for to fix an electrical issue in the house. Thanks so much! Will definitely use you again in the future. 8/2022- They just put in a new water heater and same high level of professionalism and showed me the options and pros and cons to select what we needed. Great experience!!!
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Although there were some issues with the new unit Manager Kris Wright and service tech Issac did a great job and i was impressed with their work...
Jim was awe...
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Although there were some issues with the new unit Manager Kris Wright and service tech Issac did a great job and i was impressed with their work...
Jim was awesome to work with for this repair. he was quick, efficient, and answered all of my questions. I would recommend him to others for their needs.
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They are great every time. I haven’t had one time where they have come out that they were completely honest about the services they may or might not have to d...
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They are great every time. I haven’t had one time where they have come out that they were completely honest about the services they may or might not have to do. Instead of one of their competitors that lied and tried to push a repair that was unnecessary. Never have been late to an appt and some days can even get you in earlier.
Had a few emergencies over the years and within the hour they showed up.
Ac breaking in 95 degree weather completely shot. Had a full install that day. Happy member of the Hiller club
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Hillard took care of my shower. Replacing the tub faucet they took the old one out cut the hole to put a plate over it put the new one in place the plate over i...
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Hillard took care of my shower. Replacing the tub faucet they took the old one out cut the hole to put a plate over it put the new one in place the plate over it and it looks amazing. They did this for another bathroom of mine and there they did the same amazing work I highly recommend Hiller plumbing heating electrical
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Josue is an amazing electrician that definitely knows his stuff. It was the best experience you could have after your house being hit by lightning! I was out at...
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Josue is an amazing electrician that definitely knows his stuff. It was the best experience you could have after your house being hit by lightning! I was out at ease knowing my electrical would be done correctly and safely.
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AC compressor frosted up and quit working. Ben was our tech and he was great. On time, professional, respectful of our home, friendly, and knowledgeable. He qui...
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AC compressor frosted up and quit working. Ben was our tech and he was great. On time, professional, respectful of our home, friendly, and knowledgeable. He quickly diagnosed the problem and had it repaired in no time. We’ve already told the neighbors how great our experience was and will request Ben if we should ever need service again. Thank you Hiller.
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I highly recommend the professional plumbers at Hiller. They did an excellent job replacing all of my old brittle galvanized pipe that were under my house and t...
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I highly recommend the professional plumbers at Hiller. They did an excellent job replacing all of my old brittle galvanized pipe that were under my house and they installed Grade A PEX pipe all in less than 8 hours. They also installed a new faucet, handle and shower to replace one that no longer functioned properly. Our home was built in 1961 and Hiller took the time to improve several plumbing issues inside my home. Thanks to those great guys I no longer have to shut the water off at the old water meter in the ground! I now have a shut off handle inside my home. If you have old worn out pipes or plumbing that does not work properly, call Hiller. They can take care of it quickly and efficiently and they strive to make sure all their customers are satisfied. Thank you all for a job well done!
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Hiller is always detail oriented, polite and professional. I could not pick a better company to serve my Plumbing/Electrical/HVAC needs. After experiencing an i...
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Hiller is always detail oriented, polite and professional. I could not pick a better company to serve my Plumbing/Electrical/HVAC needs. After experiencing an issue they swiftly accommodated my needs and ensured I was a satisfied customer. I definitely recommend them; they are extremely credible!
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Ariel and the crew(Peter, Brett and Joey) got here at the start of the day, jumped right to it(completely replace sewer and drains under house that builder had ...
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Ariel and the crew(Peter, Brett and Joey) got here at the start of the day, jumped right to it(completely replace sewer and drains under house that builder had installed with handyman). Along the way, they found(and fixed) leaks in the incoming water lines, redesigned parts of the plumbing that were installed incorrectly, gave recommendations on future upgrades(necessary due to the parts the handyman used), upgraded fasteners and used higher quality products every step of the way. Sad I had to use them(my builder hired all “contractors” while building the house and I had no say), but glad to get the crew I got. Actually had a blast while they were here. Higher price than some but the professionalism, quality and courtesy are unmatched. Warrantied the work on top of that.
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The technician was very knowledgeable and was super quick in finding the issue and how to resolve it. He gave me two options to choose from to complete the serv...
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The technician was very knowledgeable and was super quick in finding the issue and how to resolve it. He gave me two options to choose from to complete the service. One was with the membership and the other without which was still a fair price. He wasn't pushy with the membership, which I appreciate. The only issue I had woth my experience was I was originally told a arrival time of 10am-12, my technician didn't arrive until after 1pm.
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Called Hiller and needed help quickly. Had a ruptured water line in the garage wall. Had to shut the water off completely which is very inconvenient. Called ...
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Called Hiller and needed help quickly. Had a ruptured water line in the garage wall. Had to shut the water off completely which is very inconvenient. Called Hiller late in the afternoon and although they were very busy promised to have a tech there by 11 pm. They followed up with updates in timing several times. When the tech headed my way from another small town I was able to monitor his location on the app provided. When the tech Dewayne arrived he was friendly, quickly assessed the scope of work, gave me the price and within 45 mins it was completely repaired.
Thanks for helping me out in a difficult situation and provide expert service at a reasonable price. I will use Hiller for all future needs.
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They showed up on time! They were very informative and super friendly. I am very pleased with the experience I had. My husband was not home, but I didn’t feel...
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They showed up on time! They were very informative and super friendly. I am very pleased with the experience I had. My husband was not home, but I didn’t feel like I was getting jerked around. I will definitely use them again!
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Josue was absolutely wonderful. He was very knowledgeable and explained everything about our electrical situation perfectly. He is amazing with animals (which i...
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Josue was absolutely wonderful. He was very knowledgeable and explained everything about our electrical situation perfectly. He is amazing with animals (which is a must with a timid rescue pitbull). I will definitely be requesting him for any other electrical needs we have! Cannot say enough about how fantastic his service is, highly appreciate him and will be recommending to everyone I know.
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My AC went out about a month ago. When I called the company I normally use I was told it would be two days. I have respiratory issues and cancer and couldn't wa...
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My AC went out about a month ago. When I called the company I normally use I was told it would be two days. I have respiratory issues and cancer and couldn't wait that long. I called my husband who was with his brother to tell him to go buy fans. My brother in law said no way! He called Hiller and they were at my door in 30 minutes and had my unit back up in 5 minutes. The tech went further and checked out my unit. He found that the condenser was not performing correctly and would need to be replaced soon. He also checked out my heating system and told me he was amazed it was running to well since it was made in 1989. He advised that it would be in our best interests to have the system replaced. He asked us to give Hiller a chance to bid the job. We had bids from other companies as well as Hiller. None of the competitors treated us as nicely as Hiller did. From the young man who gave us a bid to the men that installed the unit I cannot say enough good things about this company. They treated my home like it was my home and my health as if I were related to them. They have a customer for life!
8/19/21. Hiller was out today to fix a toilet that was running. Come to find out it was due to a gizmo we put in tank to help keep it clean. It got knocked off and lodged in the seal. Then he went and checked the toilet in the master bathroom and caught a seal before it failed. He checked the meter and it was still running so he climbed under the house and found the leak! He had it fixed in less than 30 minutes. I love theses people!!!
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Contacted Hiller on a Wednesday for an appointment for a toilet install. Lisa quickly set up an appointment for Friday morning. I wanted to make sure I had re...
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Contacted Hiller on a Wednesday for an appointment for a toilet install. Lisa quickly set up an appointment for Friday morning. I wanted to make sure I had received the toilet on Thursday.
On Friday, I was advised by text message Technician Blake Sullivan was on his way. Blake arrived on time at 8:00am.
Blake reviewed the removal and install project and went to work. He was kind enough to let me assist him, worked carefully on the wood floors and wore his shoe protectors. Blake completed the old toilet removal and new toilet install in less that an hour. What a way to start a day. Thank you Blake and Thank you Hiller for hiring Technicians like Blake.
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Hiller installed a new 3 ton 16 SEER heat pump system. The crew arrived before noon and finished by 4:30 even when they had to expand the pad for the new system...
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Hiller installed a new 3 ton 16 SEER heat pump system. The crew arrived before noon and finished by 4:30 even when they had to expand the pad for the new system. They did a great job and left after a good cleanup.
We have used Hiller for plumbing, HVAC, and electrical for over 10 years and have had consistent great work by their techs. KUDOS Hiller!!!
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