How to Choose a Reputable Electrician Service

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Posted June 24, 2018

We know that when it comes to your home, who you invite in is important to you. Most companies talk about their quality of service, many providing work 24 hours a day and 365 days a year, so how do you know which company has your best interest at heart? At Hiller, our motto is, “Happy you’ll be or the service is free,” and we mean it. But this blog post isn’t why you should choose Hiller (though we’d love if you did!). We’re sharing some of the things to look for when choosing an electrician service you can trust to provide you and your home with expert and safe solutions for your electrical needs.


1. Licensed, Bonded, and Insured

We can’t say enough about how important this step is, especially considering how risky electrical work can be. Having a licensed, bonded, and insured electrician performing the electrical services on your home protects you from unnecessary costs and stress should something go wrong. It also means that whoever is performing the service on your home has the proper training to deliver safe and effective work because they have taken the necessary courses and done the work to prove that they can perform the job safely and correctly. Make sure that the license your electrician carries covers the type of work you need done. Some licenses carry restrictions. Also, check that the insurance policy they hold is current and up-to-date.

2. Qualifications and Certifications

We’ve mentioned already that proper training is essential, but the experience is also crucial for someone to provide high-quality results and top level service. With a certified electrician, you will be guaranteed they will have the experience and can offer proof of quality and competence. Not all electricians are equal, some certifications carry more expertise than others, so be sure you know what you are getting.

3. Request an Estimate

Price is frequently one of the most important factors when picking a company. Getting an estimate can provide you not only with peace of mind, but can also give you a feel for who you will be working with. At Hiller, we won’t pressure you into making repairs you don’t need, and with our True Transparency Pricing, we always work to be completely transparent in our pricing. Make sure that whoever is doing the work knows exactly what you are wanting. Just remember that price shouldn’t be the only factor in determining who you hire (though we know it’s an important one).

4. Time Frame

Less experienced electricians often have longer wait periods, which means you’re stuck with your electrical problem for longer. Don’t get stuck with something that will disrupt your daily life. High-quality contractors can guarantee same day service so your needs are dealt with on a timely basis. Leading electricians also offer 24/7 emergency service for when you have urgent needs. A better electrician can also complete your work more efficiently and diligently to get you back to your routine sooner.  

5. Reputation

Word of mouth has always been an important factor for service providers, and with the help of the internet and review sites, testimonials and reviews are even more accessible. A recommendation from a friend or family member is one of the best guarantees for service and quality. If you don’t have a good suggestion, check out the reviews online. Some accreditations use customer feedback as part of their evaluations.

6. Guarantees

A guarantee is a sign of the electrician’s trust in their workmanship and customer service. Electricians who offer a warranty on their work ensure that if something goes wrong, you’re covered. With a satisfaction guarantee, the electrician’s work isn’t done until you’re happy. At Hiller, we believe in this one so strongly it’s our motto! You want to hire an electrician who goes above and beyond to make sure you are provided with exemplary work and respect to your home, all with a smiling face. It’s best practice to hire a company with uniformed, drug-free, well-equipped workers who are ready for any service request you have. You want to look for electrical contractors who wear protective shoe covers, lay mats to protect your flooring, and clean up whenever necessary.

Finding the right provider can be complicated with lots of options, but prioritizing safety, price, and expertise can help you with choosing the perfect electrician service for you.

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