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Had a leak at the transition from the water meter exit line to main house water line.
Work was very good, the plumber was nice, friendly, seemed very co...
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Edited:
Had a leak at the transition from the water meter exit line to main house water line.
Work was very good, the plumber was nice, friendly, seemed very competent and knowledgeable, and answered all my questions. No complaints at all about him.
Was unhappy with the charges at first, but the general manager and I worked out a good resolution. He was friendly, listened well, and very interested in my satisfaction, and even told me to contact him personally if I had any issues.
Very good company who puts customer satisfaction above all. Great warranty.
Would highly recommend this company!
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Big shoutout to Hiller for quickly repairing my tankless water heater.
Technician, Mike K. did a fabulous job. He is an asset to your company. Ten year parts an...
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Big shoutout to Hiller for quickly repairing my tankless water heater.
Technician, Mike K. did a fabulous job. He is an asset to your company. Ten year parts and labor warranty on my water heater came in very handy. Highly recommend this company.
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Erick came out on a Sunday afternoon to fix our plumbing emergency. Great customer service, had the repairs done in 2 hrs. I appreciate the text and updates pro...
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Erick came out on a Sunday afternoon to fix our plumbing emergency. Great customer service, had the repairs done in 2 hrs. I appreciate the text and updates provided on when the technician would arrive. Thank you for being awesome ??
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Keith was very polite, proficient and professional. I really appreciated he took the time to explain things fully and he was very considerate of our needs. To m...
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Keith was very polite, proficient and professional. I really appreciated he took the time to explain things fully and he was very considerate of our needs. To me he seemed very trustworthy and competent. I would even pay a little more than competitors pricing to know I would have that level of service and expertise. From the cleanliness of his vehicle and personal appearance, to his knowledge and friendliness, Hiller is clearly a very efficient and hardworking company of individuals.
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First off this is why I HIGHLY RECOMMEND Hiller. We bought a fixer upper house in TN which if the power was off for over a year then a state inspection must be ...
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First off this is why I HIGHLY RECOMMEND Hiller. We bought a fixer upper house in TN which if the power was off for over a year then a state inspection must be done which we failed miserably. I called an electrician from the BBB site and he kindly came out and after assessing the situation, told me that it would be too big of a task for him alone to complete and recommended a company that has a crew. Well after 2 days of trying to get someone out to assess the situation and their never getting back to me, we called 2 other companies. One would be the next day and the other was Hiller that came out right away. Now mind you, this is summer and we'd already been living in the house with No power for AC. I appreciated that Chance and Luke came out right away. And not only did they assess the situation but had a recommendation to move our meter away from the big tree and branches of its current position to avoid issues down the road. Keith the finance guy and project manager came out later to discuss cost and financing.
The next day I was blown away because there were so many electricians out here - Luke, Daniel, Blake, Gabe and Chance to work on switching out our old fuse box and replacing it with a new updated one but also moving the meter! I was highly impressed with their professionalism and kind manners in the heat. Keith even came out to make sure everything was going well and to let me know that If I ever needed anything to call him.
Once the 2 projects were approved by a state inspector, Luke and Daniel (and Zach one of those times) came back out 3 more times to finish up the electrical work so it would pass state inspection but when they saw other issues like improper and burnt wires they went above board and replaced them to make sure that we would be safe (they Really DO care about their customers!)
Near the end of it all we discovered that my "handyman" wasn't so handy after all and messed up alot of the plumbing under the house so Luke called Keith for me and Kenneth came out immediately to try to get us some hot water. He ended up having to come back the next morning to finish. This is getting quite lengthy so I won't get into all of the details of the rest of the financing for this but I will say that there truly ARE Angels that work for Hiller!! I am overwhelmed with gratitude for each and everyone of these fine gentlemen have done for us and that includes Keith's boss who had to approve of all of the changes made with the financing. I have already been recommending this fine company by word of mouth!
Let's just say that they... especially Keith, Luke, Daniel, and Kenneth far exceeded my expectations with their professionalism and extreme kindness.
Thank You ALL so much!
Update...a different Blake had to come out to fix a faulty breaker switch and was very professional and kind. I appreciate his quick service.
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This wonderful team replaced my old ratty AC with a complete new system. It took only about 4 hours. The result is amazing! These gentlemen were not only exc...
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This wonderful team replaced my old ratty AC with a complete new system. It took only about 4 hours. The result is amazing! These gentlemen were not only excellent in their work, they were the kindest and friendliest, answering my questions as they went along.
Then, today, Jesse, Andy, Corey and Adrian came and replaced the hot water heater and the venting for the water heater AND the furnace, making my home safe and up to code. Again super professional and courteous technicians! Hiller always goes above and beyond. I think they should get 10 stars instead of 5! I will never go anywhere else!
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I reached out to Hiller and needed prompt attention to our outside lighting at our Self Storage facility. I called late afternoon and they were able to come out...
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I reached out to Hiller and needed prompt attention to our outside lighting at our Self Storage facility. I called late afternoon and they were able to come out early the next morning. They communicated with me throughout the process and answered all of my questions. They were able to make repairs and were finished before lunch!! Thanks for your help, Blake! We truly appreciate you!
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We had water damage and could not determine the source of the leak. Called Hiller. They sent out two lead technicians, Jesse and Kenneth from Jackson TN. The gu...
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We had water damage and could not determine the source of the leak. Called Hiller. They sent out two lead technicians, Jesse and Kenneth from Jackson TN. The guys performed a few tests and within minutes found AND fixed the leak. They saved me thousands of dollars because another company told me it looked like a slab leak!. Jesse and Kenneth were fast, professional and courteous. They put on the shoe bootys to help protect our hardwood floors without being asked as well. They also gave suggestions on a remediation company. Very satisfied with these two and Hiller. I will recommend them to anyone who needs plumbing services
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Our tech was able to kill the yellow jackets and get my family cool and comfortable. I really appreciate him updating me as he worked. And the upfront nature of...
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Our tech was able to kill the yellow jackets and get my family cool and comfortable. I really appreciate him updating me as he worked. And the upfront nature of the pricing. It made the decision much easier for me to join the Hiller club
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We had a very good experience with Hiller. Chance, Eric, Blake, and Gabe upgraded our electrical panel and did excellent work. They were very professional and...
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We had a very good experience with Hiller. Chance, Eric, Blake, and Gabe upgraded our electrical panel and did excellent work. They were very professional and talked to us explaining everything they were doing. This was our first experience using Hiller, but we will definitely use them again.
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Our AC went out recently during this hot summer, so we called Hiller to see what was wrong. A technician came out the same day. That afternoon, Keith came over ...
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Our AC went out recently during this hot summer, so we called Hiller to see what was wrong. A technician came out the same day. That afternoon, Keith came over to discuss our options for a repair or new unit. He was absolutely amazing. He broke down what had to be done to explain every step so I could understand and choose the best option for my family. He was patient, kind and willing to do whatever he could to help us make the best decision. They were prompt, fixing the unit within three days. I work during the week and couldn’t be there the whole time, and once again, Keith kept me updated with every step including pictures. Keith made us feel cared for and assured us every step of the way that Hiller would find a way to help us. Thank you all so much.
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First off this is why I HIGHLY RECOMMEND Hiller. We bought a fixer upper house in TN which if the power was off for over a year then a state inspection must be ...
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First off this is why I HIGHLY RECOMMEND Hiller. We bought a fixer upper house in TN which if the power was off for over a year then a state inspection must be done which we failed miserably. I called an electrician from the BBB site and he kindly came out and after assessing the situation, told me that it would be too big of a task for him alone to complete and recommended a company that has a crew. Well after 2 days of trying to get someone out to assess the situation and their never getting back to me, we called 2 other companies. One would be the next day and the other was Hiller that came out right away. Now mind you, this is summer and we'd already been living in the house with No power for AC. I appreciated that Chance and Luke came out right away. And not only did they assess the situation but had a recommendation to move our meter away from the big tree and branches of its current position to avoid issues down the road. Keith the finance guy and project manager came out later to discuss cost and financing.
The next day I was blown away because there were so many electricians out here - Luke, Daniel, Blake, Gabe and Chance to work on switching out our old fuse box and replacing it with a new updated one but also moving the meter! I was highly impressed with their professionalism and kind manners in the heat. Keith even came out to make sure everything was going well and to let me know that If I ever needed anything to call him.
Once the 2 projects were approved by a state inspector, Luke and Daniel (and Zach one of those times) came back out 3 more times to finish up the electrical work so it would pass state inspection but when they saw other issues like improper and burnt wires they went above board and replaced them to make sure that we would be safe (they Really DO care about their customers!)
Near the end of it all we discovered that my "handyman" wasn't so handy after all and messed up alot of the plumbing under the house so Luke called Keith for me and Kenneth came out immediately to try to get us some hot water. He ended up having to come back the next morning to finish. This is getting quite lengthy so I won't get into all of the details of the rest of the financing for this but I will say that there truly ARE Angels that work for Hiller!! I am overwhelmed with gratitude for each and everyone of these fine gentlemen have done for us and that includes Keith's boss who had to approve of all of the changes made with the financing. I have already been recommending this fine company by word of mouth!
Let's just say that they... especially Keith, Luke, Daniel, and Kenneth far exceeded my expectations with their professionalism and extreme kindness.
Thank You ALL so much!
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Hiller is always amazing. My pipes leaked under my sink. I called on a Saturday and someone came out at 9 PM. He was kind and immediately got to work. Fixed...
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Hiller is always amazing. My pipes leaked under my sink. I called on a Saturday and someone came out at 9 PM. He was kind and immediately got to work. Fixed my issue and the price was very reasonable, especially for weekend service. Highly reccomend
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I really like this company. They are really professional. Starting with the initial phone call until completion of the job and giving the invoice, they were ve...
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I really like this company. They are really professional. Starting with the initial phone call until completion of the job and giving the invoice, they were very pleasant, courteous and respectful. They were timely, thorough and cost efficient. I'm very happy with this company, based on their service and people. Thank you so much for your time and effort.
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We had a great day with Hiller servicing our home. Happy to join the club. Keith and Eric were amazing and Brandon also stopped by quickly and added an addition...
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We had a great day with Hiller servicing our home. Happy to join the club. Keith and Eric were amazing and Brandon also stopped by quickly and added an additional quote. If you want fast, friendly and efficient service, call Hiller for the job!
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Our Hiller technician was Dylan B. He was able to make the appointment earlier and was on site at the time he said he would be here. He was a very polite young ...
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Our Hiller technician was Dylan B. He was able to make the appointment earlier and was on site at the time he said he would be here. He was a very polite young man with a good knowledge of his job. He went into detail of items that could become a problem while doing his inspection. The repairs that he did was done to our satisfaction. We are very pleased with his service and would request him in the future.
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Excellent service! Our A/C went out on a Sunday morning so we called Hiller and Chris Nichols promptly called and arrived a few minutes later to service our uni...
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Excellent service! Our A/C went out on a Sunday morning so we called Hiller and Chris Nichols promptly called and arrived a few minutes later to service our unit. Less than two hours after first calling Hiller, and everything is fixed and I am typing this review from the comfort of our nicely cooled living room. Great experience all around!
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First time home owner. I was experiencing issues with my AC unit. Technicians came out and are very knowledgeable. Keith, the Project Manager, follow up the nex...
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First time home owner. I was experiencing issues with my AC unit. Technicians came out and are very knowledgeable. Keith, the Project Manager, follow up the next day with solutions. Very prompt, very efficient, beyond professional. My experience has been an absolute pleasure working with Hiller. 10/10 highly recommend. They stand behind their work and I am definitely glad I called the HAPPY Hiller Company. Thank you all for your pristine service!
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I am absolutely satisfied with the work Mr. Keith P. done when he came to my home. Not only was he friendly but he educated me on things that I didn’t know. I...
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I am absolutely satisfied with the work Mr. Keith P. done when he came to my home. Not only was he friendly but he educated me on things that I didn’t know. I was so impressed that I decided to become a Happy Hiller Club member. I would definitely recommend this company if you want A1 service!!!
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We had to have an A/C unit and furnace replaced, and Keith Smith did an excellent job managing the project! He ran a heat load and measured the square footage t...
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We had to have an A/C unit and furnace replaced, and Keith Smith did an excellent job managing the project! He ran a heat load and measured the square footage to ensure we had the right capacity, and then he worked very hard to give us an affordable quote and to get the unit installed as quickly as possible. He took the time to answer all of our questions, and he came on the day of the installation to make sure everything was going smoothly. We felt he took very good care of us! Mike Nelson and his installation crew showed up when they said they would, cheerfully greeted us, put down plastic to protect our floors, and got our unit installed faster than we expected. We were very pleased with our first Hiller installation! We really appreciate their communication, promptness, and availability!
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Our service technician actually called earlier in the morning to see if we were interested in an earlier appointment.We were so he showed up exactly when he sai...
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Our service technician actually called earlier in the morning to see if we were interested in an earlier appointment.We were so he showed up exactly when he said he would be there. He gave us the price and began to work. He wore shoe protectors. He went above and beyond to make sure the job was safe and correct. He cleaned up every speck of dust from the work area. He showed us the work and explained the changes. 10/10 recommend.
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We were extremely satisfied with the service provided. Both of the techs were extremely polite and helpful. They took care of the issue with our a/c quickly and...
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We were extremely satisfied with the service provided. Both of the techs were extremely polite and helpful. They took care of the issue with our a/c quickly and left no mess afterwards and explained in detail what the problem was and how they planned to fix it before anything was signed off on. I highly recommend this company!
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So grateful for Hiller! My air conditioner went out during the usual July heat advisory. They were able to send Zach out the next day. He figured out the proble...
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So grateful for Hiller! My air conditioner went out during the usual July heat advisory. They were able to send Zach out the next day. He figured out the problem and fixed it within the hour and also answered my questions about the best time for tune-ups. Would highly recommend Hiller for any of cooling, heating, plumbing needs. The staff is professional and very friendly.
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We had our air conditioning unit go out. When I called Hiller, they were very polite and had someone come out to fix it the same day. The technician was very ki...
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We had our air conditioning unit go out. When I called Hiller, they were very polite and had someone come out to fix it the same day. The technician was very kind and did a great job. He explained to me what the problem was and had the AC up and running in no time. We’ll definitely be using them again in the future if needed.
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We had plumbing problems and Hiller came out promptly and had it fixed quickly. We also had to replace our heating and cooling units. The men worked quickly an...
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We had plumbing problems and Hiller came out promptly and had it fixed quickly. We also had to replace our heating and cooling units. The men worked quickly and were very friendly and professional. Now everything works great!! We highly recommend Hiller.
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We had 1 toilet that had a busted seal and water was leaking out from the bottom. Plus, we had another toilet that the flange was broken. I called Hiller and th...
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We had 1 toilet that had a busted seal and water was leaking out from the bottom. Plus, we had another toilet that the flange was broken. I called Hiller and they came within a few hours and fixed all of our problems. It was stressing me out and the technicians that came , Jesse and John, were very thorough and professional. My stress level went down to a 0 when they left. We are very satisfied with Hiller and their staff. They also offer a program that offers discounts and it is well worth it knowing you will have them whenever you need them.
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Had an additional electric outlet installed in my garage and the tech that was sent out was very nice and respectful.
He made sure I understood the work being ...
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Had an additional electric outlet installed in my garage and the tech that was sent out was very nice and respectful.
He made sure I understood the work being done and asked my approval before making any changes that weren't previously discussed.
I would not hesitate to utilize Hiller for my home needs in the future.
My tech for this job was Chance and he did an amazing job!!
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Needed service on our AC unit on a Sunday (Memorial Day weekend). Gave them a call! They answered the phone. Gave a time when they would be out and showed up ea...
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Needed service on our AC unit on a Sunday (Memorial Day weekend). Gave them a call! They answered the phone. Gave a time when they would be out and showed up early. The Tech was polite, professional and trained well. He fixed us up at a reasonable price for the part and work that he did. Highly recommend Hiller's. Give your business! No complaints here! 5 STAR
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Need a quick fix for the sewer clean out and HVAC drain in order to prep for new concrete patio. Ken was on time and completed the work in an expeditious manne...
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Need a quick fix for the sewer clean out and HVAC drain in order to prep for new concrete patio. Ken was on time and completed the work in an expeditious manner. Happy with the results.
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I have spent big money with Hiller. They have been the only company who has had their hands on my property for all things they service. I love the people they s...
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I have spent big money with Hiller. They have been the only company who has had their hands on my property for all things they service. I love the people they send. They are qualified and competent and just good people. Unfortunately, it appears they don’t value me as a customer. 3x they have built estimates for jobs that could have been completed prior. They say, well we only did this but they leave me with the impression that what needs fixing is completely fixed steer a job. Today was the final straw. They came to do a job and come to find out the last job they did was not completely finished…but I was told that it was. I feel like they do this on purpose to gain more money from a customer. It’s unacceptable. They didn’t even take pictures of the last job they did so the people that came today didn’t know nothing about nothing and had to actually traverse my entire crawl space to see what ACTUALLY was done.
Update: I received a call from the GM, Mr, Nicolas, who, with great compassion and empathy, scheduled to have the issues above taken care the very next day (yesterday) after seeing this review. Getting a call from a higher up was unexpected and alerted me to how serious they take customer complaints. I’m very appreciative of how he took time to listen to my concerns and suggestions. Hiller sent the same techs, and they, Corey and Gavin were Rock Stars!! I love how personable and competent their techs are and would request these two, if services are needed, again. After careful consideration, we have decided to continue a working relationship with Hiller. Thanks again!
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The experience working with this company was the absolute best. Every employee that came out was super nice and very professional. They introduced themselves an...
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The experience working with this company was the absolute best. Every employee that came out was super nice and very professional. They introduced themselves and let me know what they were doing. They worked quickly and efficiently. I am totally impressed with this business and will use them in the future. Great job!
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Had a plumbing emergency and Erick was definitely fast and friendly in his service. He did excellent work. The dispatch individual was also helpful and professi...
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Had a plumbing emergency and Erick was definitely fast and friendly in his service. He did excellent work. The dispatch individual was also helpful and professional.
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The crew led by HVAC Mike arrived in the time frame indicated and went right to work. They took great care to cover the floors and completed the install smooth...
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The crew led by HVAC Mike arrived in the time frame indicated and went right to work. They took great care to cover the floors and completed the install smoothly and professionally. Mike covered each step ensuring we understood what was going on and answered each question politely! When they left, it was like they were never there, except that our home had a working heating and cooling system again! I highly recommend Hiller and their services.
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Great service! Guys came out, educated me on what needed to be done in our house to keep it maintained, gave great recommendations without coming across as push...
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Great service! Guys came out, educated me on what needed to be done in our house to keep it maintained, gave great recommendations without coming across as pushy. Very genuinely helpful!
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Erick was a pleasure to encounter ! He made sure we were educated on maintaining our maintenance on our HVAC and Plumbing. Also he had our bathroom sink back fl...
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Erick was a pleasure to encounter ! He made sure we were educated on maintaining our maintenance on our HVAC and Plumbing. Also he had our bathroom sink back flowing in no time. Hiller is HIGHLY RECOMMENDED
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Zach the technician was very professional and I will be using Hiller again. He made me feel confident with the outcome the way he handled the situation to fix o...
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Zach the technician was very professional and I will be using Hiller again. He made me feel confident with the outcome the way he handled the situation to fix our issue. He also explained why and what he was doing while he preformed each task.
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Great service. I had water heater and toilet replaced. When the manufacture parts had problems, the technician helped me return and replace them. I could probab...
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Great service. I had water heater and toilet replaced. When the manufacture parts had problems, the technician helped me return and replace them. I could probably have found someone cheaper but considering the installation warranty and help I received, it was definitely worth it!
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Our technician, Zach King, was an excellent example of the kind of service Hiller provides. He was on time, courteous, friendly, and hard working. He told us be...
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Our technician, Zach King, was an excellent example of the kind of service Hiller provides. He was on time, courteous, friendly, and hard working. He told us beforehand what the job entailed (servicing our cooling system) and provided us with before- and after- photos as well.
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Erick Perez! Thank you! Nice talking to you and fixing the faucet outside that has been damaged by freezing weather.
I can say Erick Perez did a great job. He...
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Erick Perez! Thank you! Nice talking to you and fixing the faucet outside that has been damaged by freezing weather.
I can say Erick Perez did a great job. He went above and beyond. Took time to test everything is working.
Hiller did a great job scheduling the repair and constant notification where the driver is as well. Also everything is electonic from scheduling to payment.
Will do business again with Hiller.
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The guys that came to our house was very nice and informative. They found the problem right away and had it fixed in no time. We have used Hiller before and hav...
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The guys that came to our house was very nice and informative. They found the problem right away and had it fixed in no time. We have used Hiller before and have always had great results. We will continue to use them and would recommend them to anyone. Thanks for the great experience!!
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Dylan Bradford was very personable and professional. He has serviced us before and is always very detailed in explaining the process needed and also the task p...
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Dylan Bradford was very personable and professional. He has serviced us before and is always very detailed in explaining the process needed and also the task performed. I would definitely recommend.
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I had an issue with toilet backing up through shower and bathtub from a clog. Called on a Sunday night and person I called initially said schedule for night was...
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I had an issue with toilet backing up through shower and bathtub from a clog. Called on a Sunday night and person I called initially said schedule for night was full but knowing my situation with water continuing to pressure up through toilet rep made some calls and had someone out to me that night. The plumber that came out was very nice to work with and got me going cleared up so that I was not dealing with the issue all night. Great service all around.
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The technicians are always punctual, if not early. Every single one has been courteous and friendly, as well as very competent. Today’s technicians were no ex...
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The technicians are always punctual, if not early. Every single one has been courteous and friendly, as well as very competent. Today’s technicians were no exception. I can’t tell you what a relief it is to be a part of the Hiller program that gives me priority. It’s peace of mind; like having an uncle nearby who comes when I call when a sink is clogged or an appliance breaks.
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Excellent service with Eric Perez. he definitely knew what he was talking about, he was efficient, he fixed everything right then, and then he also called out t...
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Excellent service with Eric Perez. he definitely knew what he was talking about, he was efficient, he fixed everything right then, and then he also called out the consultant to give me a quote about fixing all the things that were messed up underneath my house. The whole experience was very good. Again, everyone was very likable, and really helped make things happen.
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Had a great experience with Hiller, starting with salesman John, picking and delivering the right unit for the job and money, the installers were unbelievably p...
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Had a great experience with Hiller, starting with salesman John, picking and delivering the right unit for the job and money, the installers were unbelievably professional, the finished product was a picture of perfection. The lead Mike, and Colton and an apprentice were such professionals, with great explanation and manners. I highly recommend giving Hiller your business
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Plumbing problems during to inclement weather. I was contacted with minutes. Appointment set and tech called and arrived at exact time. After assessing the prob...
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Plumbing problems during to inclement weather. I was contacted with minutes. Appointment set and tech called and arrived at exact time. After assessing the problem returned next day. I was informed all along the way what was needed and prices. Tech was personable, knowledgeable, and worked long after dark. Extremely pleased with service and assistance with financing.
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Seth and co-worker did an awesome job. They worked hard, explained any/all issues as they went along. They were courteous and overall did an outstanding job.
I called this morning and customer service was very quick and very nice. Within the hour they were here and getting things fixed. We had a gas leak which caused...
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I called this morning and customer service was very quick and very nice. Within the hour they were here and getting things fixed. We had a gas leak which caused us to not have heat during this snowy and icy weather. They were very concerned with helping us get heat and a few hours later had heat and all leaks fixed. Kenneth Durbin, Jesse, and Nick were so very professional and kind. Kenneth came out to my house twice today in the snow and ice to get things fixed and heat going. Thank you Kenneth!! They did a great job and I will be using them from now on. I am so grateful for all they did today!!
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Hiller and the individuals were professional, polite and through. They showed up on time worked tirelessly ,completing our plumbing needs. We thank you. Thanks ...
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Hiller and the individuals were professional, polite and through. They showed up on time worked tirelessly ,completing our plumbing needs. We thank you. Thanks to the two guys that I spoke with Brandon and Mike and to your entire crew. You did a wounderful job.
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I'm very happy with the service from Hiller. They let me know the service tech was delayed and then informed me when he was on the way. William was neat and p...
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I'm very happy with the service from Hiller. They let me know the service tech was delayed and then informed me when he was on the way. William was neat and professional in appearance and demeanor. After determining the problem and explaining the solution he was able to quickly complete the necessary work. I highly recommend the people of Hiller.
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Your guys were amazing. Thanks for the work that they did. I am glad that I called y'all. Wish I had known about you when I got my central heat last year. Looki...
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Your guys were amazing. Thanks for the work that they did. I am glad that I called y'all. Wish I had known about you when I got my central heat last year. Looking forward to them coming and keep my electricity and Plumbing up to specs. He really knew what he was doing. The new guy has a good teacher that is well informed.
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We called and they sent out Dylan Bradford from Hiller, he informed us how he could fix our plumbing problem answered all questions we had,informed us all the p...
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We called and they sent out Dylan Bradford from Hiller, he informed us how he could fix our plumbing problem answered all questions we had,informed us all the plans they had and what it covered,told us of financing plans if needed--he really was super nice and smart about everything the company does. Excellent young man! We love how quickly he got here and appreciate it. We now have a plan with the Happy Hiller Club---Thanks Dylan and Hiller
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Our house has a concrete foundation, which had all the water lines under the concrete. About 2 years ago we had a water leak in our bedroom. We emptied out r...
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Our house has a concrete foundation, which had all the water lines under the concrete. About 2 years ago we had a water leak in our bedroom. We emptied out room, pulled up the new flooring, and jackhammered a hole in the concrete to repair the water leak by brazing the hole shut in the copper water line. Well the leak came back last week in the same place. I called Hiller and they sent a guy out. I told him this time I was NOT going to jackhammer a hole in the concrete floor again and he told me about the slab elimination process they have. So they sent out a crew and they ran new water lines from the water meter and above the ceiling bypassing all the copper lines under the concrete slab. They hooked all the water fixtures back up and checked everything. The job took 3 full days. I’m very happy with the work! I’ll never have to worry about water leaking below my concrete floor again. Thanks to Brandon, Seth, Henry, Cody and the Hiller team for a job well done??
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I’d been trying to get someone to come out and replace a few outlets and get some information on portable heaters for several weeks. I finally got online and ...
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I’d been trying to get someone to come out and replace a few outlets and get some information on portable heaters for several weeks. I finally got online and found Hiller. A REAL PERSON ANSWERED THE PHONE and a day later my electrical issues are solved. COMMUNICATION IS KEY! They sent Electrician William Hurst to my home. He was courteous, personable, knowledgeable and addressed all of my issues. I also spoke with Lisa the day I called for an appointment, and she was incredibly helpful and organized, not to mention very kind.
In this day and age, a company like Hiller is a welcome change.
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Whenever I need them. They are always there. If a problem arises , which from time to time it happens. Hiller Techs are always there within a few hours ( in an ...
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Whenever I need them. They are always there. If a problem arises , which from time to time it happens. Hiller Techs are always there within a few hours ( in an emergency situation)( my heat went out last winter when it was -20) or within a day or two for non emergency.situation. These guys are top notch and always 100% professional.
Glad to have that Hiller Club Membership!
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John Moss and Erick Perez, with Hiller were prompt, courteous and knowledgeable. I would highly recommend their professional services. I was well pleased and w...
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John Moss and Erick Perez, with Hiller were prompt, courteous and knowledgeable. I would highly recommend their professional services. I was well pleased and would call them again if needed.
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William Hurst was beyond helpful and efficient. He was able to come early and explained everything in great detail to ensure transparency also taking the time t...
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William Hurst was beyond helpful and efficient. He was able to come early and explained everything in great detail to ensure transparency also taking the time to make sure I understood completely. He saved my house from catching fire and that forever has my gratitude. Second time using this company and always highly recommend them to anyone who needs services they offer. Thank you again!
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Showed up on time. Technician was very friendly and answered all my questions. Very knowledgeable and helpful with other concerns I had not related to the repai...
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Showed up on time. Technician was very friendly and answered all my questions. Very knowledgeable and helpful with other concerns I had not related to the repair they were completing. Cost was a little higher than I expected but I don't have an issue paying a little more for quality work. They did knock some off the price of the original quote because they finished the job sooner. I would use them again for sure.
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Phenomenal job & friendly people to have come to your home. Austin & William are super knowledgable & everything went well!! I’d recommend them to anybody! T...
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Phenomenal job & friendly people to have come to your home. Austin & William are super knowledgable & everything went well!! I’d recommend them to anybody! Thanks for a job well done!
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I am a Hiller fan and use them more frequently than any other service provider. I've had good job and jobs that were just okay, but overall I reccomend business...
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I am a Hiller fan and use them more frequently than any other service provider. I've had good job and jobs that were just okay, but overall I reccomend business with Hiller. Technicians are knowledgeable, on-time, and professional. I've compared their quotes to other companies and they are competitive. If they mess up they show up quickly and fix it. Their scheduling team members are great.
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I had a pipe start leaking and decided to redo my plumbing. I called Hiller and they sent out some techs to appraise and help get it started. The workers Seth W...
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I had a pipe start leaking and decided to redo my plumbing. I called Hiller and they sent out some techs to appraise and help get it started. The workers Seth Walls and Henry Wiseman have done amazing work. Part of the job was replacing the hot water heater that wasn’t heating properly. The hot water heater hadn’t been touched since it was installed roughly 10 years ago. They found that a wire on the hot water heater had come loose and was sparking, and when they flipped the breaker, noticed that a wire had come loose on the breaker. They tightened the wire and replaced the hot water heater, and that more than likely saved my families life. They have been very professional and very kind me and my family. My kids ask a lot of questions and they were more than nice enough to answer them. My family and I appreciate Hiller and their workers for their quality work and their kind hearted nature. If we need anything else done, we will be sure to call Hiller first.
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We have had issues with our AC unit over the past few years. I finally decided to call Hiller and I’m very glad I did! Colton and Ethan worked on the unit. Th...
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We have had issues with our AC unit over the past few years. I finally decided to call Hiller and I’m very glad I did! Colton and Ethan worked on the unit. They were on time and very professional. They were very transparent about what needed to be done and the best option for me. I can’t recommend them enough!
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I had a leak and had to turn off the water at my house. When I called other places they could not come for 1 day to 1 week! When I called Hiller, they came with...
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I had a leak and had to turn off the water at my house. When I called other places they could not come for 1 day to 1 week! When I called Hiller, they came within a few hours. Excellent workmanship and professional service!
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Dillion Bradford was very professional and knowledgeable about the gas line issue. He worked really hard to help me to understand the best route for my home.
J...
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Dillion Bradford was very professional and knowledgeable about the gas line issue. He worked really hard to help me to understand the best route for my home.
John Moss was very helpful and knowledgeable. He fixed my toilets and was so patient.
John Mann came right on to help me with the financial part of the work. He was patient and so helpful.
These guys went above and beyond to help me with my gas leak issue. I will recommend this company for sure. Best company ever. They help you have a peace of mind.
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Hiller has been our go to for years. Very professional employees who take a care of your issue and don’t try to sell you something you don’t need. They do...
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Hiller has been our go to for years. Very professional employees who take a care of your issue and don’t try to sell you something you don’t need. They do however offer services and plans that we have taken advantage of and love. Ì highly recommend them.
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Tech was very professional and knowledgeable with great customer service. Made sure the water pipe was capped and no further issues with leaking.
He explained t...
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Tech was very professional and knowledgeable with great customer service. Made sure the water pipe was capped and no further issues with leaking.
He explained the maintenance services Hiller offers. I would highly recommend Hiller services and will definity use again!
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The two guys that came out were both extremely friendly and professional. They were upfront with estimated cost and we’re happy to discuss all options to help...
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The two guys that came out were both extremely friendly and professional. They were upfront with estimated cost and we’re happy to discuss all options to help me find the best solution. I could not be happier the service.
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Same day service rocks! I called this morning, spoke to Brittney who was super nice. Get a call a short time later from Jessica stating she could have a tech ou...
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Same day service rocks! I called this morning, spoke to Brittney who was super nice. Get a call a short time later from Jessica stating she could have a tech out even sooner! Wow! Jesse was here right on time. Great guy and did exactly what I needed. He spoke very highly of his company and set me up on an incredible maintenance plan for my new home that has already saved me money! Happy employees truly create happy customers and I am now one! Thanks Hiller! Happy, happy, happy!
Tom
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I had a middle of the night issue with my plumbing. A technician was here within an hour. (Jeremy Hart was the guy.) AMAZING service. Reasonable pricing even f...
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I had a middle of the night issue with my plumbing. A technician was here within an hour. (Jeremy Hart was the guy.) AMAZING service. Reasonable pricing even for the middle of the night. I'll be using them again.
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Keith and Austin were great! They were very kind and personable. Keith took the time to explain everything to me which was very informative. They listened to...
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Keith and Austin were great! They were very kind and personable. Keith took the time to explain everything to me which was very informative. They listened to me and answered any questions I had. I really had a great experience with them!
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All the guys who came to my house to upgrade my unit were so nice and polite. They answered any questions we had and worked so hard through the heat we had toda...
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All the guys who came to my house to upgrade my unit were so nice and polite. They answered any questions we had and worked so hard through the heat we had today. I appreciate them so much and would definitely recommend them to others!
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I Called on a Sunday morning. It was supposed to be the hottest day of the year, we had company staying and our A/C went out ?. They scheduled us the very same...
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I Called on a Sunday morning. It was supposed to be the hottest day of the year, we had company staying and our A/C went out ?. They scheduled us the very same day only 2 hours out. Kobe the service technician called and was able to come sooner than expected. Very professional, courteous, and kind. He diagnosed the problem right away and had the part on hand. Price was very reasonable. I highly recommend this company. Thank you for making our day.
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Custom, professional help in a timely manner. We had 3 faucets, a kitchen sink, and an outside spigot replaced and installed. High-quality work as always. Hille...
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Custom, professional help in a timely manner. We had 3 faucets, a kitchen sink, and an outside spigot replaced and installed. High-quality work as always. Hiller previously replaced my hot water heater in record time when I needed a quick replacement due to a major pipe burst. The faucets, spigot and kitchen sink all work perfectly with no more leaks! I highly recommend Hiller for all your plumping needs. I will continue using them in the future.
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Mike did a great job. He arrived on time, identified the issue and had our issue repaired quickly. He was professional, Knowledgeable, and courteous. If I were ...
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Mike did a great job. He arrived on time, identified the issue and had our issue repaired quickly. He was professional, Knowledgeable, and courteous. If I were Mikes boss, I would give him a bonus on his next performance evaluation.
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Our A/C wasn't blowing cold and barely moved air around. Called the folks at Hiller yesterday and our technician, Brent, was here this morning bright and early....
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Our A/C wasn't blowing cold and barely moved air around. Called the folks at Hiller yesterday and our technician, Brent, was here this morning bright and early. He was SUPER helpful with diagnosing the problem (the fan went out after almost 10 years) and even went ahead and did a tune up on the A/C system. He walked me through everything he checked while doing diagnostics and was extremely informative. Now I'm sitting and writing this review while the house FINALLY cools off. He was awesome, the company is awesome and I'm DEFINITELY a happy customer!
10/10 would highly recommend and use them again. THANKS AGAIN BRENT!!!
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Hiller was very quick to respond to me woth all of my questions. They got someone out here quickly and were reasonably priced as well. Our technician, Kenneth, ...
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Hiller was very quick to respond to me woth all of my questions. They got someone out here quickly and were reasonably priced as well. Our technician, Kenneth, was very knowledgeable and friendly. He explained everything to me and didn't mind all of my questions. I will definitely have them on speed dial!
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Best plumbing business around. Showed up a day early and got everything cleared out in no time. William Seibold was our technician today and he was definitely t...
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Best plumbing business around. Showed up a day early and got everything cleared out in no time. William Seibold was our technician today and he was definitely the most informative and personable guy you could ask for. Got all my issues resolved and checked all the plumbing around our home. 10/10 always recommend Hiller
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Our plumber Mr. Cody was punctual, polite, and professional! He got our leak fixed, our shut off valves replaced and a new diverter on our shower. He was inform...
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Our plumber Mr. Cody was punctual, polite, and professional! He got our leak fixed, our shut off valves replaced and a new diverter on our shower. He was informative and extremely patient with my curious 5 year old. Would highly recommend and will moat definitely request him in the future.
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Hiller sends texts with repair person's picture and estimated arrival time. They are very responsive, super knowledgeable, and user friendly. I'm a Happy Hille...
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Hiller sends texts with repair person's picture and estimated arrival time. They are very responsive, super knowledgeable, and user friendly. I'm a Happy Hiller member because I can trust them to do great work at a fair price.
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Five stars! If I could give ten stars on this site, I would! I very much appreciate Cody and his apprentice (sorry I forgot his name) for coming out and repairi...
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Five stars! If I could give ten stars on this site, I would! I very much appreciate Cody and his apprentice (sorry I forgot his name) for coming out and repairing a main waterline which comes into my RV at the RV Park (I'm a travel nurse). It was apparently too hard for the Park maintenance guy to fix, so I called Hiller. I was more than happy to pay it! You all are total Rock Stars in my book. Thank you! Highly recommended!
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Five stars! If I could give ten stars on this site, I would! I very much appreciate Cody and his apprentice (sorry I forgot his name) for coming out and repairi...
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Five stars! If I could give ten stars on this site, I would! I very much appreciate Cody and his apprentice (sorry I forgot his name) for coming out and repairing a main waterline which comes into my RV at the RV Park (I'm a travel nurse). It was apparently too hard for the Park maintenance guy to fix, so I called Hiller. I was more than happy to pay it! You all are total Rock Stars in my book. Thank you! Highly recommended!
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The best plumbing, air, and electrical service ever!!! This company has never let us down. They are friendly, respectful, extremely knowledgeable, and always on...
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The best plumbing, air, and electrical service ever!!! This company has never let us down. They are friendly, respectful, extremely knowledgeable, and always on time. Everyone from the scheduling department to the technicians have all been phenomenal! We have used each of their services and they have always been able to come out within a day or two. Today we had a plumbing issue and they were able to come out within just a few hours after we called. They are thorough and take time to explain things to us. We now are part of the Happy Hiller Club, which provides us with seasonal tune-ups, discounts on services, and priority scheduling. Thank you Hiller for being a company we can trust and being true to your promise of 100% satisfaction guarantee!
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On Nov 1, 2022, Kyle, Cody, Blake, Keith & John Michael arrived at my home to install a new tankless water heater. The arrived approximately 9 am & worked until...
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On Nov 1, 2022, Kyle, Cody, Blake, Keith & John Michael arrived at my home to install a new tankless water heater. The arrived approximately 9 am & worked until after 8 pm. They completed the job at approximately 4 pm on Wed Nov 2, 2022.I have to say these young men all did an outstanding job. They were all very professional, knowledgeable, explained every detail on the job site as well as cleaning up after installation of water heater & all new water lines under the house & under each sink & commode except the upstairs bathroom. I can't thank these young men enough. They've had excellent job training. Hiller is where I will go to in the future. I'm very satisfied & comfortable knowing I was being well taken care of.
Thank you,
Sandra Glover
Brownsville Tennessee
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The technician, Dylan was top notch and took customer service to its level best! My issue was an unusual one and he didn’t leave any stones unturned to get to...
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The technician, Dylan was top notch and took customer service to its level best! My issue was an unusual one and he didn’t leave any stones unturned to get to the source of the issue. He even returned the next day with reinforcements. Hiller Plumbing and Dylan will always be my first call for any issues they service in a home!
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Technician responded quickly and professionally. I’m very satisfied with the service he provided and will definitely call again with future repairs! Tech is a...
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Technician responded quickly and professionally. I’m very satisfied with the service he provided and will definitely call again with future repairs! Tech is an important asset to your company! Thanks again for the service provided! 100% satisfaction!
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Very professional technicians, polite and explained everything clearly. Punctual and like getting the text notifications of the techs status. Very reliable comp...
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Very professional technicians, polite and explained everything clearly. Punctual and like getting the text notifications of the techs status. Very reliable company, great communication via email, text and phone call. Like the option to schedule online too. Gives us peace of mind knowing that Hiller are dependable and don't give you the run around when you need service. Highly recommend
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I was needing a quote from Hiller team, they came out gave me a great and honest quote. Their team came out within the 3rd week to install my new duct work and ...
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I was needing a quote from Hiller team, they came out gave me a great and honest quote. Their team came out within the 3rd week to install my new duct work and I’m very satisfied with these young men. Great groups of guys, very respectful and polite. Did amazing job on the hvac duct work and cleaned everything up after themselves. I would recommend them to anyone who is in need of a work done to their home! Excellent job well done!
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Communication was EXCELLENT!!!
The PROJECT MANAGER was not only courteous and professional but very forthcoming with pros and cons of the products and options....
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Communication was EXCELLENT!!!
The PROJECT MANAGER was not only courteous and professional but very forthcoming with pros and cons of the products and options.
The pricing was presented clearly with no confusing over talk or guesswork.
The INSTALLATION TEAM called ahead and arrived ON TIME.
They kept me informed of each step in the install process and, when they were done, took the time to explain the functions of the product clearly and in mind-comforting detail.
To top it all off, they cleaned the space and left it better than when they arrived.
I am extremely pleased with Hiller PHC&E and the service they provide.
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Wonderful company to deal with, from the initial phone call to the repair! They were even able to arrive earlier then expected! Repair technician was respectful...
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Wonderful company to deal with, from the initial phone call to the repair! They were even able to arrive earlier then expected! Repair technician was respectful and explained everything prior to beginning work. Thank you!
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We have been using Hiller for the last couple of years for our HVAC system. Robert Bowman has been out several times to do our semi annual checkups and has done...
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We have been using Hiller for the last couple of years for our HVAC system. Robert Bowman has been out several times to do our semi annual checkups and has done a number of calls for us in the summer. He is always professional, knowledgeable, shoots us straight with what’s going on, goes above and beyond to take care of us, and is always so kind. You are extremely lucky to have him on board. Give that man a raise!!
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Dee was fantastic. He was professional while still having a laugh. He answered our questions and went above and beyond to make sure we understood and got the be...
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Dee was fantastic. He was professional while still having a laugh. He answered our questions and went above and beyond to make sure we understood and got the best for our wants. Highly recommend their services and his as a tech.
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Robert was awesome! He called me when he was on the way and arrived early for my appointment. He diagnosed the issue with my unit almost immediately and had it ...
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Robert was awesome! He called me when he was on the way and arrived early for my appointment. He diagnosed the issue with my unit almost immediately and had it up and running in no time. He was professional and knowledgeable. I would recommend Hiller to anyone! They are great!
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Keith and Spencer arrived on time and asked me to describe the electrical issues that I had called about. They diagnosed two issues, explained options, and comp...
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Keith and Spencer arrived on time and asked me to describe the electrical issues that I had called about. They diagnosed two issues, explained options, and completed repairs quickly. They explained the work that they did and asked me if I had any questions. I was back at work within two hours. Keith and Spencer proved themselves to be capable, polite, and friendly. The experience exceeded my expectations.
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Blake had to come in and clean up a huge mess that someone else made and he did it with professionalism but was so friendly and courteous. He made sure that all...
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Blake had to come in and clean up a huge mess that someone else made and he did it with professionalism but was so friendly and courteous. He made sure that all my water faucets, showers and toilets worked like they were supposed too. This was my first encounter with Hiller and I was very pleased and will definitely use again.
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Blake and Ethan were awesome. Installed and fixed quickly and professionally. Also, love the rapport they showed with my daughter bringing her a toy. Hiller rep...
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Blake and Ethan were awesome. Installed and fixed quickly and professionally. Also, love the rapport they showed with my daughter bringing her a toy. Hiller replaced entire plumbing a year ago, and this was the only fix needed. Outstanding service and job!
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I had what appeared to be leaks in both hose bibs. I called Hiller on a Tuesday morning and Blake Lewis came out by that afternoon to determine what repairs we...
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I had what appeared to be leaks in both hose bibs. I called Hiller on a Tuesday morning and Blake Lewis came out by that afternoon to determine what repairs were required and to give me an estimate, an estimate which I felt was quite reasonable given the amount of work required, that is cutting into walls to find and repair the problem. He called the office to arrange the repairs the very next afternoon. Wednesday afternoon, Blake arrived with Ethan, exactly when promised. (Hiller Techs are always on time, oftentimes arriving early.). Blake and Ethan were professional and polite, typical of all Hiller Techs. The work was done within the promised time frame and after completion, they double-checked their work not once by twice. Excellent job done by highly competent professionals
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Kenneth Durbin was the technician sent out by Hiller Plumbing and Heating to do the repairs. He was kind and performed his work with great care and completeness...
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Kenneth Durbin was the technician sent out by Hiller Plumbing and Heating to do the repairs. He was kind and performed his work with great care and completeness. He was very thorough with his inspection which led us to sign up for the preventive maintenance program. We were totally impressed and satisfied with this work. I give Hiller a grade of 4.9. Job well done! Thank you!!!? Lawrence Gilmore
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Always courteous and kind! Very timely for my water leak inside the wall. Very professional! Have always taken the time to explain to me what they are doing a...
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Always courteous and kind! Very timely for my water leak inside the wall. Very professional! Have always taken the time to explain to me what they are doing and why.
Not always the cheapest option but I am sure that you have heard “you get what you pay for”! I’d rather pay a little (very little) extra and feel confident that the job is don’t right the first time! I have never had to have them come back out to fix an issue that they have worked on previously!
I’ve been using Hiller for several years and will continue to do so. Thanks, Hiller!
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DEE and Spencer did a tremendous job!! Highly professional, and passionate about restoring our power!! I have never had service like this… ANYWHERE
THANK ALL ...
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DEE and Spencer did a tremendous job!! Highly professional, and passionate about restoring our power!! I have never had service like this… ANYWHERE
THANK ALL OF YOU SO MUCH!!! ALSO, the dispatcher went above and beyond also
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Very quick to respond. Informative on what the issues were and showed me video of the damaged area and the replaced parts. Extremely nice and courteous.
Dee was awesome. He was very pleasant and knowledgeable about his work. I appreciate his service and for replacing kitchen items after repairs. I would highly r...
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Dee was awesome. He was very pleasant and knowledgeable about his work. I appreciate his service and for replacing kitchen items after repairs. I would highly recommend him. I’m very satisfied with the service.
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We needed someone to come out quickly to assess an underground plumbing issue. I called yesterday and they came out today. They have already set an appointment ...
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We needed someone to come out quickly to assess an underground plumbing issue. I called yesterday and they came out today. They have already set an appointment for us to get it fixed tomorrow with a doable payment plan! Very professional and friendly staff! I can’t wait until the finished product!
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Chad and Dee were phenomenal. They were very attentive to my needs. They were courteous and friendly. They answered all my questions and made sure I understood ...
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Chad and Dee were phenomenal. They were very attentive to my needs. They were courteous and friendly. They answered all my questions and made sure I understood each response. They were also on time and did not rush with my services.
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Mr. Dee and Mr. Chase came to replace my breaker today. They were very professional and informative on the issue. They recommended helpful ways of saving money ...
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Mr. Dee and Mr. Chase came to replace my breaker today. They were very professional and informative on the issue. They recommended helpful ways of saving money with the company and gave me options. If anybody is having trouble with their breaker… I’d recommend Hiller Electric Company. I hope your electricians are as helpful as Mr. Dee and Mr. Chase!
Thank You
- Melvin
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Hiller Heating and Air was able to schedule installation of my heating and a/c within a few days. They arrived at the scheduled time each morning. We received a...
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Hiller Heating and Air was able to schedule installation of my heating and a/c within a few days. They arrived at the scheduled time each morning. We received a text each day with the time of arrival and a picture of the technician that would be working that day. We also received a daily courtesy call to let us know that the technicians were in route. The technicians were professional and respectful of our property. They did a wonderful job on our project. I would recommend Hiller to anyone.
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