Hiller Expands in Birmingham Through Service Tech, Inc.
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Posted November 17, 2023
Hiller Plumbing, Heating, Cooling & Electrical Partners with Service Tech, Inc., Begins Serving Homeowners in Birmingham, Alabama
After serving customers in Birmingham for over 33 years, Service Tech, Inc. (Service Tech) is joining Hiller Plumbing, Heating, Cooling & Electrical (Hiller), the premier provider of plumbing, HVAC, and electrical service, installations, and repair. With this merger, Hiller will expand its operations, with the former Service Tech headquarters operating as its 17th location across the southeast, and its 2nd location in Alabama.
For over 33 years, Service Tech has earned a reputation as Birmingham’s most trusted provider for heating, air conditioning, and water heater replacements, maintenance, and repairs. Their commitment to professional training, 24/7 emergency service, outstanding customer experiences, and lifelong relationships with clients has grown the business into one of the most respected in the community. When transitioning under the Hiller umbrella, the care of these relationships was the highest priority.
Former Service Tech owner, Richie Vines, will be joining Hiller as a member of the executive team and serve as its General Manager in Birmingham. “The Service Tech team is thrilled to be joining the Hiller organization”, he remarked. “When looking for companies to partner with, our highest priority was to make sure our clients would continue to receive the best customer experience in the industry, and we’re confident”, he continued, “That we can continue to provide it, together, under the Hiller brand”.
Like Service Tech, Hiller is also a family-owned and family-operated business with over 33 years operating with its original founder at the helm. Hiller has earned the loyalty of clients through a commitment to integrity, exceptional service, and expert technical skills. Former Service Tech clients can continue to expect the same elevated standard of care moving forward.
“For the past 8 years, we have greatly enjoyed serving families across Northern Alabama”, remarked Jimmy Hiller, Founder and Chief Executive Officer of Hiller Plumbing, Heating, Cooling & Electrical. “It is so exciting to expand our operations with this partnership with Service Tech”, he continued, “Who leaves a legacy of remarkable, positive customer experiences that we are looking forward to continuing for decades to come.”
Launched in 1990 by Jimmy Hiller, Hiller began with a single truck and a steadfast commitment to its values; professionalism, caring, honesty, and exceptional quality work. Over the past three decades, Hiller has grown exponentially as a result of the community’s loyal support. The business now includes over 600 “Happy Face” trucks and 800 associates across 17 locations, serving homes in 7 states throughout the southeast.
Since its Huntsville branch was established in 2015, Alabama homeowners have enjoyed key benefits and offerings, like industry-leading training and education, 24/7 emergency services, instant online appointment booking, and real-time technician tracking. Families in Birmingham can expect the same, award-winning customer experience from Hiller in the years to come.
Service Tech, Inc. is a family-owned and family-operated company with a 33-year history of providing industry-leading customer service in the heating and cooling industry. Founded in 1989 by Richie Vines, Service Tech has earned a reputation across Birmingham for the highest quality HVAC service, integrity, and complete customer satisfaction.
Hiller Plumbing, Heating, Cooling & Electrical provides residential and commercial service and repair throughout Tennessee, Southern Kentucky, Northern Alabama, Northern Georgia, Southeastern Arkansas, Northeastern Mississippi, and Northwest Florida. As the homeowner’s premier provider of choice with a 100% satisfaction guarantee, Hiller is Tennessee’s largest residential and commercial plumbing, heating, air conditioning, and electrical services provider. Hiller, a 12-time honoree to the Inc. 5000 List, employs more than 800 associates, boasts a fleet of 600 “Happy Face” trucks across 17 locations, and has responded to over 1.7 million service calls. Hiller is a proud sponsor of the Nashville Predators, the Tennessee Volunteers, the Vanderbilt Commodores, Middle Tennessee State University, and Tennessee Tech University.