At Hiller Plumbing, Heating, Cooling & Electrical, we are committed to making our website accessible and user-friendly for everyone. We believe every customer should be able to easily access information about our services, schedule appointments, request help, and use our website with confidence.

We are continually working to improve the accessibility and usability of our website and strive to follow applicable accessibility standards and best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Our Ongoing Accessibility Efforts

Accessibility is an ongoing effort. As our website changes and new content, pages, tools, forms, and promotions are added, we understand that some areas may require continued improvement.

We regularly review our website and work with our development and technology partners to identify and address accessibility issues. Our goal is to provide a digital experience that works well for all users, including those who use screen readers, keyboard navigation, magnification tools, voice recognition software, and other assistive technologies.

Accessibility Standards

Our goal is to conform as closely as reasonably possible to WCAG 2.1 Level AA standards. These guidelines help make web content more accessible for people with visual, hearing, mobility, cognitive, and other disabilities.

While we strive to make all pages and content fully accessible, some content may not yet fully meet these standards. When we identify areas that need improvement, we work to address them as quickly and reasonably as possible.

Need Help Accessing Our Website?

If you experience difficulty accessing any part of our website, or if you need assistance using any of our online features, please contact us. We will do our best to provide the information, service, or support you need through an accessible method.

When contacting us, please include the page URL, a brief description of the issue, and the type of assistive technology or browser you were using, if applicable. This information helps us better understand and address the issue.

Third-Party Content

Our website may include links to third-party websites, embedded tools, videos, maps, scheduling platforms, payment systems, or other content that we do not fully control. While we encourage our third-party partners to provide accessible experiences, we cannot guarantee the accessibility of content, tools, or websites managed by outside parties.

Feedback

We welcome feedback on the accessibility of our website. If you encounter an accessibility barrier or have suggestions for improvement, please contact us using the information above.

We take accessibility concerns seriously and will review submitted feedback as part of our ongoing efforts to improve the customer experience.